Telltale Games

The Highway · 02/23/2010, 04:23 am

It won't install the file with the 5 games on it and it won't let me play the games when the disc is in. I think the same thing happened with my Sam & Max Season 2 DVD, I need to check to be sure. Am I eligible for a new DVD if I send in this one, or is there some way to fix this?

*DjNDB* · 02/23/2010, 04:26 am

Do you get any error message?

The Highway · 02/24/2010, 12:46 am

Yes

I am putting it in now. I have vista, so i get i little thing with all my options. I click run autorun.exe, and it says it cannot access the system registry. Same with the sam and max season 1 and 2.

*DjNDB* · 02/24/2010, 12:49 am

When does it occur and what exactly does it say?

The Highway · 02/24/2010, 01:32 am

it happens when i put the disc in and click run autorun.exe. it says it cannot access the system registry. i already said this in above post

*DjNDB* · 02/24/2010, 01:57 am

Quote:

Originally Posted by The Highway

it happens when i put the disc in and click run autorun.exe. it says it cannot access the system registry. i already said this in above post

It was a little less detailed before the edit.
Do you have UAC disabled and does enabling it fix it?
Have you tried running autorun.exe as administrator?

The Highway · 02/24/2010, 04:33 am

what's uac? i am serious.

*DjNDB* · 02/24/2010, 05:00 am

What happens if "right-click/run as administrator" on autorun.exe?

Quote:

Originally Posted by The Highway

what's uac? i am serious.

User Account Control is a feature of Windows Vista and later. Among other things it shows you a Window asking for your approval if you install software.
Here's a Tutorial about turning it off. Turning it on is similar.

The Highway · 02/24/2010, 02:57 pm

ok, ill try run as administrator when i get back from school. if that doesnt work, ill check with the uac. but i havent done anything with uac or administrator priviledges at all on my computer, and it used to work. strange.

*Seg* · 02/25/2010, 08:38 am

The autorun doesn't need to actually run in order to install the game. Just open the contents of the disc itself and run the setup.exe to install the game.

The autorun doesn't work in Vista with UAC and Win7 at all. However, it has nothing to do with the actual game itself.

02/23/2010, 04:23 am	#1
The Highway Resident Voodoo Master Join Date: Mar 2009 Location: Pathetic Perth Telltale Games Level: 3,652 Posts: 3,623	My SBCG4AP DVD won't install properly It won't install the file with the 5 games on it and it won't let me play the games when the disc is in. I think the same thing happened with my Sam & Max Season 2 DVD, I need to check to be sure. Am I eligible for a new DVD if I send in this one, or is there some way to fix this?

02/24/2010, 12:46 am	#3
The Highway Resident Voodoo Master Join Date: Mar 2009 Location: Pathetic Perth Telltale Games Level: 3,652 Posts: 3,623	Yes I am putting it in now. I have vista, so i get i little thing with all my options. I click run autorun.exe, and it says it cannot access the system registry. Same with the sam and max season 1 and 2. Last edited by The Highway; 02/24/2010 at 12:50 am.

02/25/2010, 08:38 am	#10
Seg Telltale Team Join Date: Oct 2006 Location: San Rafael, CA Posts: 383	The autorun doesn't need to actually run in order to install the game. Just open the contents of the disc itself and run the setup.exe to install the game. The autorun doesn't work in Vista with UAC and Win7 at all. However, it has nothing to do with the actual game itself. __________________ Seg Special Projects Producer Telltale Games (Formerly a Content Programmer, 2010-2011) (Formerly the Build & Distribution Engineer, 2007-2010)

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02/23/2010, 04:26 am	#2
DjNDB Community Moderator Join Date: Jan 2007 Location: Germany Posts: 4,740	Do you get any error message?

02/24/2010, 12:49 am	#4
DjNDB Community Moderator Join Date: Jan 2007 Location: Germany Posts: 4,740	When does it occur and what exactly does it say?

02/24/2010, 01:32 am	#5
The Highway Resident Voodoo Master Join Date: Mar 2009 Location: Pathetic Perth Telltale Games Level: 3,652 Posts: 3,623	it happens when i put the disc in and click run autorun.exe. it says it cannot access the system registry. i already said this in above post

02/24/2010, 04:33 am	#7
The Highway Resident Voodoo Master Join Date: Mar 2009 Location: Pathetic Perth Telltale Games Level: 3,652 Posts: 3,623	what's uac? i am serious.

02/24/2010, 02:57 pm	#9
The Highway Resident Voodoo Master Join Date: Mar 2009 Location: Pathetic Perth Telltale Games Level: 3,652 Posts: 3,623	ok, ill try run as administrator when i get back from school. if that doesnt work, ill check with the uac. but i havent done anything with uac or administrator priviledges at all on my computer, and it used to work. strange.