Telltale Games

psyop · 04/25/2010, 06:49 am

I submitted a request to find out what is holding up my order on April 15 and have yet to receive a response. I have emailed 2 other times since then and still nothing. I understand if something is backordered, but a simple request to find out what that is and when it may be available is a valid request being that you did charge me for it.

Hassat Hunter · 04/25/2010, 07:24 am

Tell what you ordered and even we could answer you.

It's probably the ToMI DVD (not done yet) or the Animated Series (sold out, getting new stock).

psyop · 04/27/2010, 12:30 pm

Yes, one of the items is the TOMI DVD, I also ordered a Flaming Max hat. I figured the DVD wasn't done but my question to them was the hat also back ordered or not? If not, I guess they are waiting until the DVD is done to ship both. Simple question I thought, wish it didn't take 3 emails and a forum post to not get any sort of official response.

Hassat Hunter · 04/27/2010, 02:51 pm

Yeah, everything gets shipped at once, so with the DVD unavailable all's on hold.

bonnie · 04/27/2010, 03:48 pm

Hi psyop,
Seems your replies from support have been eaten. Please check your pm's.

Many thanks to Hassat Hunter for the quick replies on the forums.

Cheers,
bonnie

04/25/2010, 06:49 am	#1
psyop Junior Member Join Date: Jun 2009 Posts: 2	issue-29838-Can I get a response please? I submitted a request to find out what is holding up my order on April 15 and have yet to receive a response. I have emailed 2 other times since then and still nothing. I understand if something is backordered, but a simple request to find out what that is and when it may be available is a valid request being that you did charge me for it.

04/25/2010, 07:24 am	#2
Hassat Hunter Fluffy monkey/Cute kitten Join Date: Jan 2010 Posts: 2,804	Tell what you ordered and even we could answer you. It's probably the ToMI DVD (not done yet) or the Animated Series (sold out, getting new stock). __________________ Sam: "We're 98% certain General Skun-ka'pe is evil." Stinky: "And the other 2%?" Max: "That he's crazy and we have to shoot him! But that may be wishful thinking on our part." (Any resemblance to KOTOR is purely coincidential, really!)

04/27/2010, 02:51 pm	#4
Hassat Hunter Fluffy monkey/Cute kitten Join Date: Jan 2010 Posts: 2,804	Yeah, everything gets shipped at once, so with the DVD unavailable all's on hold. __________________ Sam: "We're 98% certain General Skun-ka'pe is evil." Stinky: "And the other 2%?" Max: "That he's crazy and we have to shoot him! But that may be wishful thinking on our part." (Any resemblance to KOTOR is purely coincidential, really!)

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04/27/2010, 12:30 pm	#3
psyop Junior Member Join Date: Jun 2009 Posts: 2	Yes, one of the items is the TOMI DVD, I also ordered a Flaming Max hat. I figured the DVD wasn't done but my question to them was the hat also back ordered or not? If not, I guess they are waiting until the DVD is done to ship both. Simple question I thought, wish it didn't take 3 emails and a forum post to not get any sort of official response.

04/27/2010, 03:48 pm	#5
bonnie Senior Member Join Date: Aug 2009 Posts: 289	Hi psyop, Seems your replies from support have been eaten. Please check your pm's. Many thanks to Hassat Hunter for the quick replies on the forums. Cheers, bonnie