Telltale Games

SushiGummy · 05/05/2010, 06:53 pm

Okay, so yesterday, I saw the new preview for The Puzzle Agent and immediately fell in love with it. After seeing the pre-order bonus (50% off additional items) I decided to buy it.

Now, here's my stupid mistake. I thought that I was going to get a coupon code or something by email for 50% off something in the Telltale store. After looking for any kind of code or way to claim my pre-order bonus, I finally noticed on the main page that I was supposed to add whatever I wanted for 50% off in my shopping cart when I bought The Puzzle Agent. Well damn.

Is there any way to undo this stupid mistake of mine? I was looking forward to buying the Strong Bad Season Upgrade.

I tried sending this to the support email, but I didn't get an automated reply. Same thing happened when I tried again.

**Jake** · 05/05/2010, 06:54 pm

You'd like your existing order canceled and refunded?

SushiGummy · 05/05/2010, 07:22 pm

Yes, for Puzzle Agent. So that I can buy it again the right way.

bonnie · 05/06/2010, 03:30 pm

SushiGummy,
Do me a favor and send me a pm letting me know your order number that is to be canceled/refunded.

bonnie

05/05/2010, 06:53 pm	#1
SushiGummy Member Join Date: Mar 2010 Posts: 56	Can I undo this stupid mistake? Okay, so yesterday, I saw the new preview for The Puzzle Agent and immediately fell in love with it. After seeing the pre-order bonus (50% off additional items) I decided to buy it. Now, here's my stupid mistake. I thought that I was going to get a coupon code or something by email for 50% off something in the Telltale store. After looking for any kind of code or way to claim my pre-order bonus, I finally noticed on the main page that I was supposed to add whatever I wanted for 50% off in my shopping cart when I bought The Puzzle Agent. Well damn. Is there any way to undo this stupid mistake of mine? I was looking forward to buying the Strong Bad Season Upgrade. I tried sending this to the support email, but I didn't get an automated reply. Same thing happened when I tried again.

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05/05/2010, 06:54 pm	#2
Jake Telltale Team Join Date: Mar 2005 Location: San Francisco, CA Posts: 5,874	You'd like your existing order canceled and refunded?

05/05/2010, 07:22 pm	#3
SushiGummy Member Join Date: Mar 2010 Posts: 56	Yes, for Puzzle Agent. So that I can buy it again the right way.

05/06/2010, 03:30 pm	#4
bonnie Senior Member Join Date: Aug 2009 Posts: 289	SushiGummy, Do me a favor and send me a pm letting me know your order number that is to be canceled/refunded. bonnie