Telltale Games

blondebeard · 11/01/2006, 02:20 pm

Sam & Max Demo is crashing my computer after the title screen with the logo of telltale games. I'm using the latest drivers (91.47) of my graphic card.

Graphic card: GeForce4 MX 440
CPU: 1.7 Ghz
RAM: 1GB

MentalisT · 11/01/2006, 02:24 pm

same problem here (see previous post)

howard teeth · 11/01/2006, 02:48 pm

I'm having the same problem.

blondebeard · 11/02/2006, 02:31 am

I get the same problem with the full game.

monkey13 · 11/02/2006, 03:40 am

Was having the same problem.
Resolved it by moving the prefs.prop from the whereveryouinstalled\Sam & Max - Culture Shock Data directory. Then run the game. Quit after intro. Move the orginal prefs.prop back to whereveryouinstalled\Sam & Max - Culture Shock Data and overwrite the one there. Run game.
Worked for me.

blondebeard · 11/02/2006, 04:59 am

Nope, still rebooting my PC, but now I got to the menu part. When I press new game I see the "Loading.." text and crashes.

jannar85 · 11/02/2006, 05:26 am

I feel for you..

howard teeth · 11/02/2006, 06:09 am

It doesn't work for me with the full game either. After the first two screens(gametap and telltale) it goes to an evil blue screen and my computer resets. Both Bone games work fine on my computer (this includes the newest versions).

blondebeard · 11/02/2006, 12:48 pm

Problem solved with the new drivers released today.

mfavre · 11/04/2006, 01:15 am

Quote:

Originally Posted by howard teeth

It doesn't work for me with the full game either. After the first two screens(gametap and telltale) it goes to an evil blue screen and my computer resets. Both Bone games work fine on my computer (this includes the newest versions).

I happen to be experiencing the exact same problem as you.
Could you please let me know what graphic card you are using?
I am using a Geforce4 440 GO, 64 MB.

Thanks

ZuluWarrior · 11/04/2006, 05:14 am

Me too.

I have a Geforce4 440 Go 32Mb in my Dell inspiron 8200. Shows the 2 logo screens then blue screens.

Thought I might need new graphics card drivers but NVidia don't support the 440GO anymore, so the latest drivers I can get from Dell are the ones I'm using.

Quote:

Originally Posted by blondebeard

Problem solved with the new drivers released today.

Wouldn't care to share where you got the drivers from???

mfavre · 11/04/2006, 09:14 am

Quote:

Originally Posted by ZuluWarrior

Wouldn't care to share where you got the drivers from???

Unfortunately (for us) Blondebeard is using a Geforce4 MX 440, which can be upgraded on nvidia's website.

Our stupid Geforce4 440 GO can't be upgraded though, as Dell never developed new drivers for it.

Does anybody know if the 440 GO model is used in another laptop other than Dell? Maybe another manufacturer has more recent drivers for it, though I don't know if it would work on a Dell.

bjabu · 11/04/2006, 11:22 am

I seem to have the same problem. Have any of you tried disabling the sound driver? For me that makes the game run. Unfortunately that is no solution... I mean - sam&max silent...

MentalisT · 11/04/2006, 11:36 am

I would take a guess that we all have onboard sound with the AC'97 codec. My machine is from Dell and I cant find any updated drivers for the onboard sound.

I think we either need this bug fixed by telltale or we need a driver update for the sound that fixes the problem. I'm considering buying a sound card so I can deactivate the onboard sound and make my system more stable.

bjabu · 11/04/2006, 03:55 pm

AC'97 codec for sound. That is pretty common for portables, right? So I guess a lot of people will experience this problem. So please make a fix for this.

mfavre · 11/04/2006, 03:56 pm

I've asked the Telltale support about this problem, and the last answer I got reads as follows. Hope this can help someone.

Telltale support quote:

If you have an old laptop video card that is likely the case. One thing
that may be worth trying though is going and find some thrid party drivers
such as omegadrivers on the internet and installing those. Often with
older cards the companies just stop writing new software drivers for them
and neglect to mention this.

Sincerely,
Terry

mfavre · 11/04/2006, 04:23 pm

IT WORKS !!!!!!!!!!!!!

Just get the driver from
http://www.ngohq.com/home.php?page=F...veme&dwn_id=21

and your old piece of junk 440 GO will transform itself in an outstanding card that even runs Sam&Max.

Finally, I'm so going to buy this game now.

Oh, I was about to forget, a HUGE thank you to Terry from Telltale for the tip.

Emily · 11/04/2006, 06:02 pm

Glad you found a solution for this (and thanks everyone for providing such detailed information!). Does the driver Mfavre linked to work for the rest of you?

bjabu · 11/04/2006, 10:30 pm

For me and some others it seems to be the sound driver...

MentalisT · 11/05/2006, 02:44 am

I tried those graphic card drivers and still the same problem.

Definitely a problem with the AC'97 on board sound I think.

Mine is Soundmax Integrated Digital Audio from Dell. It is a Dell Dimension 8300 desktop. Graphics card is 6800 GT.

Soundmax driver version: 5.12.1.3555

11/01/2006, 02:20 pm	#1
blondebeard Junior Member Join Date: Nov 2006 Posts: 4	Sam & Max Demo - Crash - Geforce4 users, look here for driver info Sam & Max Demo is crashing my computer after the title screen with the logo of telltale games. I'm using the latest drivers (91.47) of my graphic card. Graphic card: GeForce4 MX 440 CPU: 1.7 Ghz RAM: 1GB Last edited by blondebeard; 11/02/2006 at 08:28 am.

11/02/2006, 05:26 am	#7
jannar85 Drunk on the pic! Join Date: Oct 2006 Location: Norway Posts: 392	I feel for you.. __________________ - Atle Ragnar Jarnæs Lerøy Become a fan of Roger Foodbelly @ Facebook Our adventure game in the works. Also, you should check out Atle's Spotify: http://open.spotify.com/user/jannar85

11/04/2006, 04:23 pm	#17
mfavre Junior Member Join Date: Nov 2006 Posts: 8	IT WORKS !!!!!!!!!!!!! Just get the driver from http://www.ngohq.com/home.php?page=F...veme&dwn_id=21 and your old piece of junk 440 GO will transform itself in an outstanding card that even runs Sam&Max. Finally, I'm so going to buy this game now. Oh, I was about to forget, a HUGE thank you to Terry from Telltale for the tip. Last edited by mfavre; 11/05/2006 at 01:15 am.

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11/01/2006, 02:24 pm	#2
MentalisT Junior Member Join Date: Nov 2006 Posts: 6	same problem here (see previous post)

11/01/2006, 02:48 pm	#3
howard teeth Junior Member Join Date: Nov 2006 Posts: 10	I'm having the same problem.

11/02/2006, 02:31 am	#4
blondebeard Junior Member Join Date: Nov 2006 Posts: 4	I get the same problem with the full game.

11/02/2006, 03:40 am	#5
monkey13 Junior Member Join Date: Nov 2006 Posts: 1	Was having the same problem. Resolved it by moving the prefs.prop from the whereveryouinstalled\Sam & Max - Culture Shock Data directory. Then run the game. Quit after intro. Move the orginal prefs.prop back to whereveryouinstalled\Sam & Max - Culture Shock Data and overwrite the one there. Run game. Worked for me.

11/02/2006, 04:59 am	#6
blondebeard Junior Member Join Date: Nov 2006 Posts: 4	Nope, still rebooting my PC, but now I got to the menu part. When I press new game I see the "Loading.." text and crashes.

11/02/2006, 06:09 am	#8
howard teeth Junior Member Join Date: Nov 2006 Posts: 10	It doesn't work for me with the full game either. After the first two screens(gametap and telltale) it goes to an evil blue screen and my computer resets. Both Bone games work fine on my computer (this includes the newest versions).

11/02/2006, 12:48 pm	#9
blondebeard Junior Member Join Date: Nov 2006 Posts: 4	Problem solved with the new drivers released today.

11/04/2006, 11:22 am	#13
bjabu Herr Join Date: Nov 2006 Location: Lund, Sweden Posts: 4	I seem to have the same problem. Have any of you tried disabling the sound driver? For me that makes the game run. Unfortunately that is no solution... I mean - sam&max silent...

11/04/2006, 11:36 am	#14
MentalisT Junior Member Join Date: Nov 2006 Posts: 6	I would take a guess that we all have onboard sound with the AC'97 codec. My machine is from Dell and I cant find any updated drivers for the onboard sound. I think we either need this bug fixed by telltale or we need a driver update for the sound that fixes the problem. I'm considering buying a sound card so I can deactivate the onboard sound and make my system more stable.

11/04/2006, 03:55 pm	#15
bjabu Herr Join Date: Nov 2006 Location: Lund, Sweden Posts: 4	AC'97 codec for sound. That is pretty common for portables, right? So I guess a lot of people will experience this problem. So please make a fix for this.

11/04/2006, 03:56 pm	#16
mfavre Junior Member Join Date: Nov 2006 Posts: 8	I've asked the Telltale support about this problem, and the last answer I got reads as follows. Hope this can help someone. Telltale support quote: If you have an old laptop video card that is likely the case. One thing that may be worth trying though is going and find some thrid party drivers such as omegadrivers on the internet and installing those. Often with older cards the companies just stop writing new software drivers for them and neglect to mention this. Sincerely, Terry

11/04/2006, 06:02 pm	#18
Emily Formerly of the Telltale Team Join Date: Oct 2006 Location: San Francisco Posts: 4,549	Glad you found a solution for this (and thanks everyone for providing such detailed information!). Does the driver Mfavre linked to work for the rest of you?

11/04/2006, 10:30 pm	#19
bjabu Herr Join Date: Nov 2006 Location: Lund, Sweden Posts: 4	For me and some others it seems to be the sound driver...

11/05/2006, 02:44 am	#20
MentalisT Junior Member Join Date: Nov 2006 Posts: 6	I tried those graphic card drivers and still the same problem. Definitely a problem with the AC'97 on board sound I think. Mine is Soundmax Integrated Digital Audio from Dell. It is a Dell Dimension 8300 desktop. Graphics card is 6800 GT. Soundmax driver version: 5.12.1.3555