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Shopping or Activation Support A beacon of hope in the muggy fug of e-commerce. Post any shopping or activation related questions here or email support at support@telltalegames.com

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Old 06/02/2010, 11:36 am   #1
Mark_M
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Post No serial numbers on E-mail purchase confirmation.

Hello,

I live in Lakewood, California.

I ordered 3 items from the store in May 26, a week ago, and I got an e-mail confirmation at the time of purchase. I still have the "Order submitted to the warehouse, it will ship soon come back for shipping info". I would like to know if it is normal for the e-mail confirmation to have no serial numbers of two items:
-The collected Sam& Max: Surfin' the Highway (Paperback)
-Sam & Max Season Two Case File

I would also like to know why is it taking so long to ship my purchases.
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Old 06/02/2010, 12:57 pm   #2
Macfly77  Community Moderator
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It's perfectly normal. Only downloadable games have serial numbers.
As far as the "delayed" shipping, keep in mind that Monday was a holiday, so it's only really been 4 business days (and today's not over yet).
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Old 06/03/2010, 11:13 am   #3
Mark_M
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Thank you, I knew I was just being worried over nothing.
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