Telltale Games

vitriol · 12/28/2006, 03:49 pm

hi,

i'm having trouble running sam n max. when i run it, after the first two splash screens, it gives the BSOD and then reboots my computer. I've played many games on this computer so I dont think it's a problem with my setup. dxdiag says I have a NVIDIA GeForce4 420 Go graphics card. If there isn't a way to correct this is there any way to get a refund ?

Thanks,
Dave

Emily · 12/28/2006, 05:14 pm

Please take a look at this thread, which describes the same sort of problem with the same video card: http://www.telltalegames.com/forums/...ead.php?t=1205

Try the drivers that are linked to in that thread, and let us know if they fix the problem.

If you can't get it working, yes, we can give you a refund.

vitriol · 12/29/2006, 09:10 am

thanks, this driver seems to have solved the problem for me.

can i suggest having a dedicated troubleshooting page for this kind of thing, as I tried installing another unofficial driver suggested in one of the other threads and this hosed my laptop for a day. Or ideally find a workaround for those cards for which no official driver upgrades exist.

cheers,
Dave

Emily · 12/29/2006, 10:47 am

Could you post on that thread and say which driver worked for you, and which one you wish you'd avoided? That's the best way to archive this information for people, since then all the info is in the same place. We don't have any of these types of cards in the office so we have to rely on information from users who do.

12/28/2006, 03:49 pm	#1
vitriol Junior Member Join Date: Dec 2006 Posts: 6	sam n max crash hi, i'm having trouble running sam n max. when i run it, after the first two splash screens, it gives the BSOD and then reboots my computer. I've played many games on this computer so I dont think it's a problem with my setup. dxdiag says I have a NVIDIA GeForce4 420 Go graphics card. If there isn't a way to correct this is there any way to get a refund ? Thanks, Dave

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12/28/2006, 05:14 pm	#2
Emily Formerly of the Telltale Team Join Date: Oct 2006 Location: San Francisco Posts: 4,549	Please take a look at this thread, which describes the same sort of problem with the same video card: http://www.telltalegames.com/forums/...ead.php?t=1205 Try the drivers that are linked to in that thread, and let us know if they fix the problem. If you can't get it working, yes, we can give you a refund.

12/29/2006, 09:10 am	#3
vitriol Junior Member Join Date: Dec 2006 Posts: 6	thanks, this driver seems to have solved the problem for me. can i suggest having a dedicated troubleshooting page for this kind of thing, as I tried installing another unofficial driver suggested in one of the other threads and this hosed my laptop for a day. Or ideally find a workaround for those cards for which no official driver upgrades exist. cheers, Dave

12/29/2006, 10:47 am	#4
Emily Formerly of the Telltale Team Join Date: Oct 2006 Location: San Francisco Posts: 4,549	Could you post on that thread and say which driver worked for you, and which one you wish you'd avoided? That's the best way to archive this information for people, since then all the info is in the same place. We don't have any of these types of cards in the office so we have to rely on information from users who do.