The Walking Dead Law and Order Legacies Jurassic Park Back to the future: The Game Puzzle Agent Sam & Max Tales of Monkey Island Wallace & Gromit's Grand Adventures More Telltale Games
Forgot your password?
No worries, we can help!

The Walking Dead

Go Back   Telltale Games Forums > Telltale Games Support > Shopping or Activation Support

Shopping or Activation Support A beacon of hope in the muggy fug of e-commerce. Post any shopping or activation related questions here or email support at support@telltalegames.com

Reply
 
Thread Tools Search this Thread
Old 06/09/2010, 04:48 pm   #1
gardenguru
Junior Member
 
Join Date: Jan 2010
Posts: 5
Default cancel order/issue-31544

How long it take to correct this issue? Below is the correspondence, mainly
mine without resolve.
I have not heard from you nor am I in receipt of my cancellation and paypal credit.
Please resolve this issue and forward above requests.

Thanks,
-michele

--------------------------------------------------------------------------------
Subject: FW: Order #edited out [issue-31544]
Date: Sun, 6 Jun 2010 21:09:55 -0400


Hello Bonnie!

Haven't heard from you since my last message below. Again, if I cannot specifically purchase the Cd- rom, please cancel my digital download order and credit paypal.
Thanks,
-michele


--------------------------------------------------------------------------------
Subject: RE: Order #edited out [issue-31544]
Date: Thu, 3 Jun 2010 10:31:35 -0400

Hi Bonnie!

I was wondering if the Monkey Island Collector's DVD (entire series $34.95) is an option for me instead of the digital downloads. I would like to skip the digital downloads entirely and just buy the pc dvd-rom software. Please advise.

Thanks again,
-michele

> Subject: Re: Order #edited out [issue-31544]
> Date: Wed, 2 Jun 2010 16:21:55 -0700
>>
> The bundle is a digital bundle and then the end of season disc is included should you want to request it. We do not sell just the end of season discs without the digital product. I can certainly cancel your order but there are no discs sold separately. Just give me the go ahead.
>
> Cheers,
> bonnie

Last edited by David E; 06/10/2010 at 12:42 pm.
gardenguru is offline   Reply With Quote
Old 06/09/2010, 05:10 pm   #2
Power46
Senior Member
 
Join Date: Mar 2010
Posts: 240
Default

Actually, you can get the DVD for the cost of shipping when or after you buy the season. In other words, the disc is free, and you keep the option of having digital download. Just order the disc now that you have bought the season, though it might take some extra time at the moment.
__________________
Sanity doesn't exist. Sanity, by definition, can not be subjective; however, it is subjective. As a result, it does not fit its own definition, so it must not exist.
It seems to me that I am going slightly evil.
Power46 is offline   Reply With Quote
Old 06/09/2010, 07:03 pm   #3
SHODANFreeman
Mute Ruler of Insects
 
SHODANFreeman's Avatar
 
Join Date: Nov 2006
Location: Wisconsin
Posts: 3,741
Send a message via AIM to SHODANFreeman
Default

Don't post your order number, dude.
SHODANFreeman is offline   Reply With Quote
Old 06/10/2010, 08:59 am   #4
bonnie
Senior Member
 
bonnie's Avatar
 
Join Date: Aug 2009
Posts: 289
Default

gardenguru,
Please check your pm's.

Thanks!
bonnie is offline   Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Cancel [issue-28714] Ogre989 Shopping or Activation Support 2 03/19/2010 07:47 pm
International shipping (ORDER CANCEL PLZ) thin029 Shopping or Activation Support 2 03/12/2010 05:50 pm
Cancel an order jakjawagon Shopping or Activation Support 2 06/27/2009 10:44 am
How to cancel an order rubberchickenwithapulley Shopping or Activation Support 1 04/27/2009 10:10 am
Al Emmo cancel order Roro387 Shopping or Activation Support 4 02/12/2007 04:00 pm


All times are GMT -8. The time now is 10:53 pm.


Powered by vBulletin® Version 3.8.2
Copyright ©2000 - 2013, Jelsoft Enterprises Ltd.
Telltale Games - © 2013 Telltale, Incorporated. All rights reserved.
Home  |   Store  |   Blogs  |   Forums  |   Product Support  |   Corporate Info  |   Press Releases  |   Jobs  |   Terms of Use  |   Privacy Policy