Telltale Games

vehve · 10/15/2011, 02:45 am

After purchasing the upgrade from episode 1 to full season of Tales of Monkey Island the only downloadlink visible is still just the one for episode one. The invoice for the purchase of the upgrade is visible though. Does anyone know the path for the upgrade download? I've sent an e-mail to support about this, but since it's the weekend i thought this might be a faster way to get a response.

Thanks in advance!

WarpSpeed · 10/15/2011, 07:43 am

If you see the invoice that you paid for the upgrade, and you don't see the links for the other episodes on your "My Games" page (click the joystick at the top of this page), you'll have to wait for support to intervene.

Edit: OK, actually, you have some hope. Did you get the E-Mail saying "You bought some stuff!"? That should have your serial number in it. If you have that, try downloading episode 2 for PC or Mac, and if it doesn't recognize you as having bought it, activate it with the serial number. Hopefully support will fix it soon, and you won't have to jump through hoops for the rest of the season.

*Macfly77* · 10/15/2011, 09:08 am

Let me quote the reply I gave you in the other thread you opened in the "Shopping and Activation Support" forum.

Quote:

Originally Posted by Macfly77

Try the following links and let me know if they work (I just tried and they're working for me).

For PC:

Launch of the Screaming Narwhal
The Siege of Spinner Cay
Lair of the Leviathan
The Trial and Execution of Guybrush Threepwood
Rise of the Pirate God

For Mac:

Launch of the Screaming Narwhal
The Siege of Spinner Cay
Lair of the Leviathan
The Trial and Execution of Guybrush Threepwood
Rise of the Pirate God

Please note that if you can download and install them from these links but not activate them, there is definitely a bigger issue at play and you will need to e-mail Telltale's customer service at support@telltalegames.com.
Good luck!

vehve · 10/15/2011, 10:16 am

Thank you for the paths to the gamefiles. Also, i found the file for part two through some googleing earlier, and tried to activate it with the serial since the game didn't recognize my account. This resulted in the program crashing while validating, but now when i opened the program again later it had apparently validated the serial anyway, so now it seems to be working.

Thanks to both of you.

10/15/2011, 02:45 am	#1
vehve Junior Member Join Date: Oct 2011 Posts: 3	Missing Tales of Monkey Island upgrade link After purchasing the upgrade from episode 1 to full season of Tales of Monkey Island the only downloadlink visible is still just the one for episode one. The invoice for the purchase of the upgrade is visible though. Does anyone know the path for the upgrade download? I've sent an e-mail to support about this, but since it's the weekend i thought this might be a faster way to get a response. Thanks in advance!

10/15/2011, 07:43 am	#2
WarpSpeed Senior Member Join Date: May 2008 Posts: 803	If you see the invoice that you paid for the upgrade, and you don't see the links for the other episodes on your "My Games" page (click the joystick at the top of this page), you'll have to wait for support to intervene. Edit: OK, actually, you have some hope. Did you get the E-Mail saying "You bought some stuff!"? That should have your serial number in it. If you have that, try downloading episode 2 for PC or Mac, and if it doesn't recognize you as having bought it, activate it with the serial number. Hopefully support will fix it soon, and you won't have to jump through hoops for the rest of the season. Last edited by WarpSpeed; 10/15/2011 at 07:56 am.

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10/15/2011, 10:16 am	#4
vehve Junior Member Join Date: Oct 2011 Posts: 3	Thank you for the paths to the gamefiles. Also, i found the file for part two through some googleing earlier, and tried to activate it with the serial since the game didn't recognize my account. This resulted in the program crashing while validating, but now when i opened the program again later it had apparently validated the serial anyway, so now it seems to be working. Thanks to both of you.