Telltale Games

David E · 03/11/2010, 05:11 pm

Hola, Devil's Playhouse preorderers!

We're having some issues with our exclusive pre-order forum adding robot. We'll hopefully get it fixed by tomorrow, and your account should be added automatically once we sort it out. Sorry for the inconvenience!

SHODANFreeman · 03/11/2010, 09:52 pm

It's working now, but anyone who wants to get into it will have to follow the link located in their "Confirmation for Telltale Games order" email, it's near the bottom.

*Icedhope* · 03/11/2010, 09:55 pm

Quote:

Originally Posted by Pale Man

It's working now, but anyone who wants to get into it will have to follow the link located in their "Confirmation for Telltale Games order" email, it's near the bottom.

It still isn't working for me...

Avistew · 03/11/2010, 10:00 pm

It worked for me, although I have no idea why.

SHODANFreeman · 03/11/2010, 10:02 pm

Quote:

Originally Posted by Icedhope

It still isn't working for me...

That's odd, I clicked the link several hours ago, it didn't work, then I just recently tried to get into the forums again, still said I didn't have authorization, went back and clicked the link again, and it worked right away.

*Icedhope* · 03/11/2010, 10:05 pm

Quote:

Originally Posted by Pale Man

That's odd, I clicked the link several hours ago, it didn't work, then I just recently tried to get into the forums again, still said I didn't have authorization, went back and clicked the link again, and it worked right away.

Yeah, it worked for me...I had to restart my computer, but it worked.

The Highway · 03/11/2010, 11:42 pm

Oh no! I want to see what's going on!

Kalurak · 04/16/2010, 06:18 pm

I've just played through The Penal Zone and wanted to have a look at the Dispatch forum, but apparently I'm not allowed in there

The link in my preoder confirmation mail, it does nothing!
Sorry about the thread necromancy as well

der_ketzer · 04/16/2010, 10:58 pm

I guess I will still not get to see the private forum since I ordered today (no longer preorder).

muchoman613 · 04/17/2010, 04:33 am

sent email to support and awaiting there reply thanks

Hassat Hunter · 04/17/2010, 06:42 am

Quote:

Originally Posted by Kalurak

The link in my preoder confirmation mail, it does nothing!

That's because you are, most likely, too late.
Why didn't you press the link earlier (as in, before the launch of 301)?

^ You probably want to edit out your order number AND e-mail adress (privacy, security, whatever)... and you likely have more success sooner if you just send in a ticket to support...

Overture · 04/18/2010, 05:11 pm

I preordered but didn't notice the link was in the order confirmation - it's the last place I would look for it. Now I can't access the forum.

I has a sad

Anything we can do?

Kalurak · 04/19/2010, 01:25 am

Quote:

Originally Posted by Hassat Hunter

That's because you are, most likely, too late.
Why didn't you press the link earlier (as in, before the launch of 301)?

Because it never occurred to me that extra link clicking would be required until I actually tried to enter the forum.

Hassat Hunter · 04/19/2010, 02:16 am

Well, the only thing you can do now is sending a ticket to support and hope you're lucky...

David E · 04/20/2010, 09:22 am

Hey guys, sorry that this isn't working right! We're looking into a fix right now.

David E · 04/20/2010, 12:53 pm

Okay, that link should now function for pre-order people--that is, folks who completed their The Devil's Playhouse purchase by noon Pacific on April 15!

PlayItAgainSam · 04/23/2010, 02:00 pm

Still doesn't work for me.

One possible reason why: I ordered the game, but did not create a forum username. Now that the game is released, I created a forum username. Clicking on the link in my original order email just takes me to the main forum list page.

Edit: what the heck, now it works? Ok, whatever... please ignore me!

atm153 · 04/23/2010, 02:28 pm

Hey David, I know it isn't standard operating procedure, but I preordered the very first day it was available on PSN and I was wondering if I could get added to the preorderer's forum? At the time of the preorders opening up, I didn't have a computer to play S&M on, or I would have bought it there. I got one with a capable GPU the day S&M S3 was released, which of course was too late to get it preordered on PC.

Nagaoka · 04/24/2010, 12:33 pm

Kinda late for me to be saying this, but thanks for fixing the issue!

MDarkbladeM · 04/26/2010, 10:06 pm

Hola!

I'm joining the club with the guys who have problems getting inside the pre-order section of Devil's Playhouse.

Any idea why I cannot inside?

03/11/2010, 05:11 pm	#1
David E ¬¬ Join Date: Jun 2008 Location: San Rafael, California, USA Posts: 703	Sam & Max pre-order forum issues Hola, Devil's Playhouse preorderers! We're having some issues with our exclusive pre-order forum adding robot. We'll hopefully get it fixed by tomorrow, and your account should be added automatically once we sort it out. Sorry for the inconvenience!

04/17/2010, 04:33 am	#10
muchoman613 Junior Member Join Date: Apr 2010 Posts: 1	sent email to support and awaiting there reply thanks Last edited by muchoman613; 04/18/2010 at 07:08 am.

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03/11/2010, 09:52 pm	#2
SHODANFreeman Mute Ruler of Insects Join Date: Nov 2006 Location: Wisconsin Posts: 3,741	It's working now, but anyone who wants to get into it will have to follow the link located in their "Confirmation for Telltale Games order" email, it's near the bottom.

03/11/2010, 10:00 pm	#4
Avistew I<3>1 Join Date: Jun 2009 Location: France Posts: 5,051	It worked for me, although I have no idea why.

03/11/2010, 11:42 pm	#7
The Highway Resident Voodoo Master Join Date: Mar 2009 Location: Pathetic Perth Telltale Games Level: 3,652 Posts: 3,623	Oh no! I want to see what's going on!

04/16/2010, 06:18 pm	#8
Kalurak Junior Member Join Date: Jan 2008 Posts: 2	I've just played through The Penal Zone and wanted to have a look at the Dispatch forum, but apparently I'm not allowed in there The link in my preoder confirmation mail, it does nothing! Sorry about the thread necromancy as well

04/16/2010, 10:58 pm	#9
der_ketzer Fhqwhgod Join Date: Nov 2008 Location: in.meinem.turm.versteckt Posts: 4,756	I guess I will still not get to see the private forum since I ordered today (no longer preorder).

04/18/2010, 05:11 pm	#12
Overture Member Join Date: Dec 2006 Posts: 89	I preordered but didn't notice the link was in the order confirmation - it's the last place I would look for it. Now I can't access the forum. I has a sad Anything we can do?

04/19/2010, 02:16 am	#14
Hassat Hunter Fluffy monkey/Cute kitten Join Date: Jan 2010 Posts: 2,804	Well, the only thing you can do now is sending a ticket to support and hope you're lucky...

04/20/2010, 09:22 am	#15
David E ¬¬ Join Date: Jun 2008 Location: San Rafael, California, USA Posts: 703	Hey guys, sorry that this isn't working right! We're looking into a fix right now.

04/20/2010, 12:53 pm	#16
David E ¬¬ Join Date: Jun 2008 Location: San Rafael, California, USA Posts: 703	Okay, that link should now function for pre-order people--that is, folks who completed their The Devil's Playhouse purchase by noon Pacific on April 15!

04/23/2010, 02:00 pm	#17
PlayItAgainSam Junior Member Join Date: Apr 2010 Posts: 4	Still doesn't work for me. One possible reason why: I ordered the game, but did not create a forum username. Now that the game is released, I created a forum username. Clicking on the link in my original order email just takes me to the main forum list page. Edit: what the heck, now it works? Ok, whatever... please ignore me!

04/23/2010, 02:28 pm	#18
atm153 Junior Member Join Date: Sep 2009 Posts: 12	Hey David, I know it isn't standard operating procedure, but I preordered the very first day it was available on PSN and I was wondering if I could get added to the preorderer's forum? At the time of the preorders opening up, I didn't have a computer to play S&M on, or I would have bought it there. I got one with a capable GPU the day S&M S3 was released, which of course was too late to get it preordered on PC.

04/24/2010, 12:33 pm	#19
Nagaoka Senior Member Join Date: Mar 2010 Posts: 120	Kinda late for me to be saying this, but thanks for fixing the issue!

04/26/2010, 10:06 pm	#20
MDarkbladeM Junior Member Join Date: Jul 2009 Posts: 1	Hola! I'm joining the club with the guys who have problems getting inside the pre-order section of Devil's Playhouse. Any idea why I cannot inside?