Telltale Games

sjtfly · 06/29/2010, 05:28 am

issue-32848

I still haven't received any emails back from you other than the automated support response. This means I never received a single email about the online releases of the Tales chapters. On top of this, I STILL can't see the status of my orders on the website. Everyone else in the forums are talking about what their status is but when I go to where it should be, the invoice, it says nothing other than that I had ordered it.

Here is some information:

My name is Shawn Taheri
I placed my order on March 16 for the Deluxe Edition
Order #600054993313005

Please respond quickly.

NeatNit · 06/29/2010, 02:14 pm

You're not supposed to look at the invoice.

http://www.telltalegames.com/mytelltale/purchases
You should see the status under the order.

Are you sure you signed up for the emails?

sjtfly · 06/29/2010, 03:24 pm

That's where I've been checking. It is listed under past purchases and has no status. I am also fairly certain I signed up for the notification email. I signed up for everything but the weekly newsletter.

06/29/2010, 05:28 am	#1
sjtfly Junior Member Join Date: Jun 2009 Posts: 14	Not receiving emails and have no status on my orders. issue-32848 issue-32848 I still haven't received any emails back from you other than the automated support response. This means I never received a single email about the online releases of the Tales chapters. On top of this, I STILL can't see the status of my orders on the website. Everyone else in the forums are talking about what their status is but when I go to where it should be, the invoice, it says nothing other than that I had ordered it. Here is some information: My name is Shawn Taheri I placed my order on March 16 for the Deluxe Edition Order #600054993313005 Please respond quickly.

06/29/2010, 02:14 pm	#2
NeatNit Senior Member Join Date: Jul 2009 Posts: 442	You're not supposed to look at the invoice. http://www.telltalegames.com/mytelltale/purchases You should see the status under the order. Are you sure you signed up for the emails? __________________ Get and share your cupons here!

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06/29/2010, 03:24 pm	#3
sjtfly Junior Member Join Date: Jun 2009 Posts: 14	That's where I've been checking. It is listed under past purchases and has no status. I am also fairly certain I signed up for the notification email. I signed up for everything but the weekly newsletter.