Telltale Games

-Hammerhead- · 07/01/2010, 02:58 am

Hi Guys,
I loaded today Puzzle Agent for the Mac and I got a lot of problems.
In the game are NO menus, NO dialogs and NO fonts. So it's completely unplayable.
Then I loaded PA for the PC and everything worked.
So ... does anyone else have the same problem, or maybe a solution?

Sincerely,
Hammerhead

P.S:
Sorry for my bad english, it's not my native language.

Edit:
I'm using a MacBook Pro 5.5 with OS X 10.6.4

Janichsan · 07/01/2010, 03:42 am

Same here: no text, no speech. Same hardware and Mac OS X combination –*also running in a non-English language.

mysterybowler · 07/01/2010, 05:02 am

Running fine for me. I am running on 10.6.3 though. Don't want to update now incase I screw up the game!

Groucho · 07/01/2010, 07:05 am

Some problems here: 10.6.4

LordKinbote · 07/01/2010, 07:20 am

I'm running 10.5.6, and I didn't have any problems.

Well, one guy's face disappeared for a bit.

I wish there was a no-face smiley. Heh

Lebostein · 07/01/2010, 07:23 am

Hi,

I can start Puzzle Agent, but I don't see any text (in main menu and all over). I can click blind on empty buttons only...

My system:

MacBook Pro
Mac OS X 10.6.4
NVIDIA GeForce 9400M

Whats wrong?

akaimizu · 07/01/2010, 09:01 am

Did you try removing the application and reinstalling it? I have the same system config, and it's working just fine.

Will · 07/01/2010, 09:09 am

Hey everyone, we've figured this out. This ONLY affects people playing the game on a non-English Mac. We are working on a patch and will likely have it up today or tomorrow, but in the meantime you can play the game by changing your system language to English. Sorry guys!

nepumuck · 07/01/2010, 10:12 am

thats weak. how about beta testing it with european users too? if you want to, i can be a german beta tester :-)

Wizpig · 07/01/2010, 11:24 am

Quote:

Originally Posted by Will

Hey everyone, we've figured this out. This ONLY affects people playing the game on a non-English Mac. We are working on a patch and will likely have it up today or tomorrow, but in the meantime you can play the game by changing your system language to English. Sorry guys!

How do you do that?

edit. nevermind, changed it to English

-Hammerhead- · 07/01/2010, 03:22 pm

Well, now it works (after setting english as systemlanguage).
Now I have only two more questions ...
1st: Where do I report bugs? I got one which I could reproduce everytime.
2nd: Where does Telltale save the Savegamefiles on the Mac? (In general and in the case of Puzzle Agent, if it differs)

Sincerely,
Hammerhead

MacLucio · 07/02/2010, 01:54 am

Mmm...is the patch out? The game autoupdates itself?

Janichsan · 07/02/2010, 10:13 am

What about now?

Will · 07/02/2010, 01:47 pm

When the patch goes out, I'll make a post. It probably won't be until Monday at the earliest.

taumel · 07/03/2010, 02:15 am

I hope that we will see more stable and serious tested releases in the future again.

One aspect i really liked about TTG was that they had releases which worked out of the box without the patching desasters you are used to from quite some other publishers.

The lastest releases (certain bugs here and there, poor performance on Macs, no international testing) were a bit concerning in this respect and i would prefer officially delayed but working releases instead.

I would like to return to the old days were a released game just works and where one download was enough.

And if there show up some unexpected issues, that you also get informed in a reasonable way. Oh and that obviously things get fixed as soon as possible as well then.

Looking forward to a working Puzzle Agent next week.

thom-22 · 07/03/2010, 09:18 am

Quote:

Originally Posted by -Hammerhead-

Where does Telltale save the Savegamefiles on the Mac? (In general and in the case of Puzzle Agent, if it differs)

~/Library/Application Support/Telltale Games/MonkeyIsland101/
...
~/Library/Application Support/Telltale Games/MonkeyIsland105/
~/Library/Application Support/Telltale Games/Puzzle Agent/
~/Library/Application Support/Telltale Games/SamMax201/
...
~/Library/Application Support/Telltale Games/SamMax303/

(If you played an early version of TOMI, then your save location might be different.)

thom-22 · 07/03/2010, 09:19 am

Quote:

Originally Posted by taumel

I would like to return to the old days were a released game just works and where one download was enough.

LOL. That ship has sailed.

BoneFreak · 07/03/2010, 10:05 am

[QUOTE=taumel;339475]

The lastest releases (certain bugs here and there, poor performance on Macs, no international testing) were a bit concerning in this respect and i would prefer officially delayed but working releases instead.
QUOTE]

That's the thing. Macs. It's something Telltale hasn't done for "the old days" and they might've not gotten the hang of it yet.

Plus, this game was finished right before the deadline.
Gabe Newell said it best: "Making Video Games is Hard."

taumel · 07/03/2010, 11:39 am

Nope, it's not only about Macs. I have the feeling that recently there slip in more errors on the PC as well. I can't remember that i ever had to redownload any episode of the earlier series. Secondly, from a customers point of view, i quite don't care if the Mac platform is new or not, if it's support then i also expect it to work properly, otherwise things should be communicated and hold back.

Not only games are hard to make, everything which is more complicate and has limited ressources and/or a deadline is.

Janichsan · 07/05/2010, 05:50 am

What about now?

07/01/2010, 02:58 am	#1
-Hammerhead- Junior Member Join Date: Jun 2009 Posts: 2	Problems mit PA + OS X Hi Guys, I loaded today Puzzle Agent for the Mac and I got a lot of problems. In the game are NO menus, NO dialogs and NO fonts. So it's completely unplayable. Then I loaded PA for the PC and everything worked. So ... does anyone else have the same problem, or maybe a solution? Sincerely, Hammerhead P.S: Sorry for my bad english, it's not my native language. Edit: I'm using a MacBook Pro 5.5 with OS X 10.6.4

07/01/2010, 07:23 am	#6
Lebostein Junior Member Join Date: Jul 2009 Posts: 21	No font output on Mac Hi, I can start Puzzle Agent, but I don't see any text (in main menu and all over). I can click blind on empty buttons only... My system: MacBook Pro Mac OS X 10.6.4 NVIDIA GeForce 9400M Whats wrong?

07/03/2010, 02:15 am	#15
taumel Senior Member Join Date: Nov 2006 Posts: 2,654	I hope that we will see more stable and serious tested releases in the future again. One aspect i really liked about TTG was that they had releases which worked out of the box without the patching desasters you are used to from quite some other publishers. The lastest releases (certain bugs here and there, poor performance on Macs, no international testing) were a bit concerning in this respect and i would prefer officially delayed but working releases instead. I would like to return to the old days were a released game just works and where one download was enough. And if there show up some unexpected issues, that you also get informed in a reasonable way. Oh and that obviously things get fixed as soon as possible as well then. Looking forward to a working Puzzle Agent next week. Last edited by taumel; 07/03/2010 at 02:31 am.

07/03/2010, 10:05 am	#18
BoneFreak The Friend for LIIIIFE!!! Join Date: Apr 2007 Location: The Hill Residence High Score: 432 Posts: 701	[QUOTE=taumel;339475] The lastest releases (certain bugs here and there, poor performance on Macs, no international testing) were a bit concerning in this respect and i would prefer officially delayed but working releases instead. QUOTE] That's the thing. Macs. It's something Telltale hasn't done for "the old days" and they might've not gotten the hang of it yet. Plus, this game was finished right before the deadline. Gabe Newell said it best: "Making Video Games is Hard." __________________ As of October 15th, 2005 I have officially acheived Rigamarole Status. Need A Laugh? Look at/post funny pics here!

07/03/2010, 11:39 am	#19
taumel Senior Member Join Date: Nov 2006 Posts: 2,654	Nope, it's not only about Macs. I have the feeling that recently there slip in more errors on the PC as well. I can't remember that i ever had to redownload any episode of the earlier series. Secondly, from a customers point of view, i quite don't care if the Mac platform is new or not, if it's support then i also expect it to work properly, otherwise things should be communicated and hold back. Not only games are hard to make, everything which is more complicate and has limited ressources and/or a deadline is. Last edited by taumel; 07/03/2010 at 03:46 pm.

07/01/2010, 03:42 am	#2
Janichsan Junior Member Join Date: Jul 2010 Posts: 4	Same here: no text, no speech. Same hardware and Mac OS X combination –*also running in a non-English language.

07/01/2010, 05:02 am	#3
mysterybowler Member Join Date: Jun 2010 Location: The Black Isle, Scotland Posts: 40	Running fine for me. I am running on 10.6.3 though. Don't want to update now incase I screw up the game!

07/01/2010, 07:05 am	#4
Groucho Junior Member Join Date: Mar 2007 Posts: 1	Some problems here: 10.6.4

07/01/2010, 07:20 am	#5
LordKinbote Member Join Date: Feb 2007 Posts: 86	I'm running 10.5.6, and I didn't have any problems. Well, one guy's face disappeared for a bit. I wish there was a no-face smiley. Heh

07/01/2010, 09:01 am	#7
akaimizu Member Join Date: Jul 2009 Posts: 84	Did you try removing the application and reinstalling it? I have the same system config, and it's working just fine.

07/01/2010, 09:09 am	#8
Will Telltale Team Join Date: Sep 2007 Location: Sausalito, CA Posts: 2,331	Hey everyone, we've figured this out. This ONLY affects people playing the game on a non-English Mac. We are working on a patch and will likely have it up today or tomorrow, but in the meantime you can play the game by changing your system language to English. Sorry guys!

07/01/2010, 10:12 am	#9
nepumuck Junior Member Join Date: Apr 2010 Posts: 6	thats weak. how about beta testing it with european users too? if you want to, i can be a german beta tester :-)

07/01/2010, 03:22 pm	#11
-Hammerhead- Junior Member Join Date: Jun 2009 Posts: 2	Well, now it works (after setting english as systemlanguage). Now I have only two more questions ... 1st: Where do I report bugs? I got one which I could reproduce everytime. 2nd: Where does Telltale save the Savegamefiles on the Mac? (In general and in the case of Puzzle Agent, if it differs) Sincerely, Hammerhead

07/02/2010, 01:54 am	#12
MacLucio Junior Member Join Date: Apr 2008 Posts: 6	Mmm...is the patch out? The game autoupdates itself?

07/02/2010, 10:13 am	#13
Janichsan Junior Member Join Date: Jul 2010 Posts: 4	What about now?

07/02/2010, 01:47 pm	#14
Will Telltale Team Join Date: Sep 2007 Location: Sausalito, CA Posts: 2,331	When the patch goes out, I'll make a post. It probably won't be until Monday at the earliest.

07/05/2010, 05:50 am	#20
Janichsan Junior Member Join Date: Jul 2010 Posts: 4	What about now?

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