Telltale Games

Gholin · 01/06/2007, 11:24 pm

Hey guys! I bought the whole season at once and now that episode 2 is released, I've been trying to download it for two days. Problem is, I can't ever get to the find my orders page. It just never loads up, or if it doesn't it sure takes a few hours to do so. Anyone else have this experience? Why can't I get to the link? Thanks for any help.

jp-30 · 01/07/2007, 12:12 am

Are you following the link in your notification email that you would have probably received on Jan 5?

Emily · 01/07/2007, 11:52 am

Hi Gholin,

In case you didn't get your notification email, I'm going to PM you with a link that should work.

Gholin · 01/08/2007, 04:35 pm

Yeah I never got my notification e-mail, so I was out of luck trying to download the file. I sent you a PM back in thanks so check it out when you get a minute. It's rare that a company would listen to its customers and seek out helping them as you have done, so I appreciate that a lot.

01/06/2007, 11:24 pm	#1
Gholin Junior Member Join Date: Jan 2007 Posts: 2	Can't download Season 2 because site never loads... Hey guys! I bought the whole season at once and now that episode 2 is released, I've been trying to download it for two days. Problem is, I can't ever get to the find my orders page. It just never loads up, or if it doesn't it sure takes a few hours to do so. Anyone else have this experience? Why can't I get to the link? Thanks for any help.

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01/07/2007, 12:12 am	#2
jp-30 Lint Miner Join Date: Oct 2006 Location: New Zealand. Posts: 2,735	Are you following the link in your notification email that you would have probably received on Jan 5?

01/07/2007, 11:52 am	#3
Emily Formerly of the Telltale Team Join Date: Oct 2006 Location: San Francisco Posts: 4,549	Hi Gholin, In case you didn't get your notification email, I'm going to PM you with a link that should work.

01/08/2007, 04:35 pm	#4
Gholin Junior Member Join Date: Jan 2007 Posts: 2	Yeah I never got my notification e-mail, so I was out of luck trying to download the file. I sent you a PM back in thanks so check it out when you get a minute. It's rare that a company would listen to its customers and seek out helping them as you have done, so I appreciate that a lot.