Telltale Games

Graxer · 09/17/2010, 08:04 am

Why does Sam and Max Season 1's DVD say "(discontinued)" after it's title in my basket? Can I no longer buy the DVD? I was about to order all 3 Sam and Max DVD sets and get the complete collection.

*Macfly77* · 09/17/2010, 08:13 am

I'm not sure, as it doesn't say "discontinued" when I put it in mine.
You're talking about this one, right?
At which point does it say discontinued for you?
When you first put it in your shopping cart or when you try to check out?
I tried both, and also tried being logged in or not (just in case it made a difference) and it never says discontinued for me.
Weird...

Graxer · 09/17/2010, 08:28 am

Yes, that one. (I just tried again following that link) I enter my season order number to make it free, then I try to add it to my basket. Once I am in my basket it is on the list as

Quote:

Sam & Max Season One Bonus Disc (discontinued)

Ok... when I add it without making it free it says

Quote:

Sam & Max Season One + Bonus Disc

It's the Season DVD I want, only the Bonus Disc goes in my basket when I enter my order number...

*Macfly77* · 09/17/2010, 08:38 am

The bonus disc IS the season DVD (it's a bonus to the downloads).

Graxer · 09/17/2010, 08:53 am

Ah, I see! Thanks for explaining.

I still would like to know why it is saying "discontinued" for me though as I would like to order it. I have just sent an email to support, so hopefully I will know before long.

*Macfly77* · 09/17/2010, 09:00 am

Yeah, can't help you with that one...
Did you order the Sam & Max bundle originally?
If so, you might want to check out this thread.

Graxer · 09/17/2010, 09:04 am

Quote:

Originally Posted by Macfly77

Yeah, can't help you with that one...
Did you order the Sam & Max bundle originally?
If so, you might want to check out this thread.

No I didn't, but thanks for the suggestion anyway!

bonnie · 09/17/2010, 09:45 am

That was a little mix up, I think due to training a new person. The disc is back up and available with plenty of stock. btw- should you need help adding discs to your cart, I'm here until next week to help.

09/17/2010, 08:04 am	#1
Graxer Member Join Date: May 2007 Location: Scotland Posts: 86	Sam and Max Season 1 DVD Discontinued? Why does Sam and Max Season 1's DVD say "(discontinued)" after it's title in my basket? Can I no longer buy the DVD? I was about to order all 3 Sam and Max DVD sets and get the complete collection.

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09/17/2010, 08:13 am	#2
Macfly77 MacModerator Join Date: Feb 2008 Posts: 1,369	I'm not sure, as it doesn't say "discontinued" when I put it in mine. You're talking about this one, right? At which point does it say discontinued for you? When you first put it in your shopping cart or when you try to check out? I tried both, and also tried being logged in or not (just in case it made a difference) and it never says discontinued for me. Weird...

09/17/2010, 08:38 am	#4
Macfly77 MacModerator Join Date: Feb 2008 Posts: 1,369	The bonus disc IS the season DVD (it's a bonus to the downloads).

09/17/2010, 08:53 am	#5
Graxer Member Join Date: May 2007 Location: Scotland Posts: 86	Ah, I see! Thanks for explaining. I still would like to know why it is saying "discontinued" for me though as I would like to order it. I have just sent an email to support, so hopefully I will know before long.

09/17/2010, 09:00 am	#6
Macfly77 MacModerator Join Date: Feb 2008 Posts: 1,369	Yeah, can't help you with that one... Did you order the Sam & Max bundle originally? If so, you might want to check out this thread.

09/17/2010, 09:45 am	#8
bonnie Senior Member Join Date: Aug 2009 Posts: 289	That was a little mix up, I think due to training a new person. The disc is back up and available with plenty of stock. btw- should you need help adding discs to your cart, I'm here until next week to help.