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| Game Support - General Having trouble with a Telltale Product? Look below. Need to contact support? Click here : support@telltalegames.com |
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10/11/2010, 05:37 am
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#1 |
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Junior Member
Join Date: Oct 2010
Posts: 4
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Invalid software certificate?
Hello.
I'm trying to install Sam & Max 3.01 on PC. When I check for a valid software (code signing) certificate, it says "certificate can not be validated" (roughly translated from German). The certificate path only shows the "Telltale, Inc." certificate, no root certificates whatsoever. I have checked with the checksums from http://www.telltalegames.com/forums/...ad.php?t=16070, so the executable seems to be correct. Is the error on my side or is the certificate broken or...? I'm running Windows 7 Home. Thanks in advance, bentsch Edit: I've also checked this on Windows XP. It does not even show me a valid program icon for SamMax301_PC_Setup.exe, let alone a "certificate" tab. Last edited by bentsch; 10/11/2010 at 04:29 pm. Reason: Additional information |
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10/22/2010, 04:32 pm
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#2 |
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Junior Member
Join Date: Oct 2010
Posts: 4
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*bump*
Any answer from support team, maybe?
Or am I the only one to actually consider a certificate as an important way to verify software integrity? |
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10/23/2010, 09:26 am
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#3 |
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Senior Member
Join Date: Sep 2010
Location: San Francisco CA
Posts: 827
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Sorry I missed your initial post. Did you download the installer from our site?
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11/09/2010, 02:16 pm
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#4 |
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Junior Member
Join Date: Oct 2010
Posts: 4
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Hello Amy, sorry for answering so late, I had almost forgotten about it.
The answer is yes, I downloaded it from your site, and just to be sure I downloaded again (for the third time). The result is always the same. It looks like this:  It's German but should not be too hard to understand - basically, it says that the certificate can not be confirmed. Also the certificate path is kind of short. Kind regards, bentsch Last edited by bentsch; 11/12/2010 at 04:56 pm. |
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11/20/2010, 03:15 am
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#5 |
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Junior Member
Join Date: Oct 2010
Posts: 4
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Oh well, I give up. I hope you fixed this on the upcoming DVD, at least.
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| certificate, code signing, signature |
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