The Walking Dead Law and Order Legacies Jurassic Park Back to the future: The Game Puzzle Agent Sam & Max Tales of Monkey Island Wallace & Gromit's Grand Adventures More Telltale Games
Forgot your password?
No worries, we can help!

The Walking Dead

Go Back   Telltale Games Forums > Telltale Games Support > Forum & Site Help

Forum & Site Help Has something exploded on our site? Tell us here or email support at support@telltalegames.com

Reply
 
Thread Tools Search this Thread
Old 08/20/2010, 09:28 pm   #1
rylierules
Junior Member
 
Join Date: Aug 2010
Posts: 1
Default Password Reset

I am trying to reset password on the account that I purchased my Sam and Max on, even though I'm sure the password is right. I have entered the email address several times a day for the last few days and I have not received anything to reset password. The email on the other account is . Thank for any help

Last edited by bonnie; 08/24/2010 at 10:13 am.
rylierules is offline   Reply With Quote
Old 08/21/2010, 02:48 pm   #2
xbskid
Senior Member
 
Join Date: Apr 2009
Location: Turdbarn
Posts: 726
Default

You really should leave this to Support and remove any and all references to your email addresses/login names, lest you are leaving an open invitation to spam.
xbskid is offline   Reply With Quote
Old 12/26/2010, 09:49 am   #3
[Hunter.Wolf]
Mighty fanboy (tm)
 
Join Date: Jul 2009
Location: Austria
Posts: 41
Default

My friend Mandahaya forgot her password and would like to reset it, but the response email she gets redirects her to a sign-in formular again - any suggestions for her?
[Hunter.Wolf] is offline   Reply With Quote
Old 12/27/2010, 01:34 am   #4
Mandahaya
is pretty stupid.
 
Mandahaya's Avatar
 
Join Date: Dec 2009
Location: A place I don't like... kinda.
Posts: 92
Default

Status update: everything's okay now and I could finally reset things, but for some reason the link always redirected me to my purchases on Telltale stuff and I'd have to log in to see that page - except I couldn't due to having forgotten my password and hence, requesting a working reset link. (Which is a pretty nasty error loop if you ask me... Also I was confused at first that I wouldn't receive a mail so soon and that it took one entire day for it to arrive in the end, so I requested quite a handful of these support mails - sorry if I bugged anyone with this, I was kind of clueless on how to get back into my account like this.)

(Finally, I feel like I should add the reason for my panic: I had to wait three months now until I could finally get access to the Great Adventure Bundle which my dad got me as a Christmas present. The only problem was that I had forgotten my password back then so I reset it to allow my dad to log in and purchase the bundle last minute. Unfortunately while I cleaned my room I must have put that post-it note with the new password on it somewhere I couldn't find it back, and despite the fact that I was still logged in, I couldn't change the password without knowing my old one and then it turned out that not even the support mail would arrive in time and yada yada... Sorry again if my mails happened to annoy someone! I'll finally go install meh aweshome Chrishmash preshent gamesh now .)
Mandahaya is offline   Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Password Problems (repost) thatdude98 Forum & Site Help 3 06/25/2010 09:11 am
Password Recovery E-Mail problem underwing Forum & Site Help 1 10/27/2009 09:44 am
Unable to reset password 13chuck Shopping or Activation Support 0 10/01/2009 07:58 am
Invalid Password + Order Doesn't Exist = No D/L KateTheKitten Game Support - General 5 01/29/2008 07:32 pm
Can't remember my password:( AerothornAlt Forum & Site Help 5 11/01/2006 06:48 am


All times are GMT -8. The time now is 08:15 pm.


Powered by vBulletin® Version 3.8.2
Copyright ©2000 - 2013, Jelsoft Enterprises Ltd.
Telltale Games - © 2013 Telltale, Incorporated. All rights reserved.
Home  |   Store  |   Blogs  |   Forums  |   Product Support  |   Corporate Info  |   Press Releases  |   Jobs  |   Terms of Use  |   Privacy Policy