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| Shopping or Activation Support A beacon of hope in the muggy fug of e-commerce. Post any shopping or activation related questions here or email support at support@telltalegames.com |
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11/21/2010, 04:44 pm
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#1 |
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Junior Member
Join Date: Jul 2009
Location: The center of the Universe, give or take 50 feet.
Posts: 4
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I Think I Just Screwed Myself Over
Alrighty, so I pre-ordered BTTF. When I went to my cart, I saw BTTF and Puzzle Agent, but I misread the prices and didn't realize that the Puzzle Agent there was the free one that came with the pre-order, so I removed it from the cart before ordering. I then realized that it wasn't showing up in my games section, so I think I may have just throw away my free game.
Is there a way for me to get my free PA back, or will I have to buy it again at full price? |
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11/21/2010, 04:59 pm
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#2 |
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MacModerator
Join Date: Feb 2008
Posts: 1,369
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Your best option is probably to e-mail Telltale at support@telltalegames.com and have them cancel your order; then, place a new order.
That's usually what Telltale does when someone wants to add an item to a "not-shipped-yet" order. |
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11/21/2010, 05:08 pm
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#3 |
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Telltale Team
Join Date: Mar 2005
Location: San Francisco, CA
Posts: 5,843
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Yeah send an email to support@telltalegames.com and they'll help you out.
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11/21/2010, 05:12 pm
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#4 |
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Junior Member
Join Date: Jul 2009
Location: The center of the Universe, give or take 50 feet.
Posts: 4
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Thanks, guys! It means a lot.
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