Telltale Games

breezenyc66 · 12/23/2010, 04:49 pm

Has anyone been able to resolve the mac problem?? Also i emailed customer support and haven't recieved a email...am i the only one with this problem??

darkknightdetec · 12/23/2010, 04:51 pm

Have you tried deleting the file that you have and redownloading it from the TellTale store?

breezenyc66 · 12/23/2010, 04:58 pm

yea and its still the same problem..i see a image and where theres suppose to be buttons or something to click its light blue blanks

darkknightdetec · 12/23/2010, 05:05 pm

Hmmm...the nice thing about Mac is that it's a tad bit easier to narrow down the problem than with PCs because there's so many options on PCs whereas Mac users usually have to run Apple's proprietary software. Anyway, I can't say I know a ton about the issue, but if I were you (and I'm assuming you're running Snow Leopard), I would run a software update to make sure everything is in its latest version, then try running/reinstalling the program. If that doesn't work, hopefully the folks at TellTale can help.

BitToTheFuture · 12/23/2010, 09:14 pm

I solve it only with Wi-Fi o
ff.. Anyway, when it starts, no login or serial number is requested, i don't know why..

12/23/2010, 04:49 pm	#1
breezenyc66 Junior Member Join Date: Dec 2010 Posts: 3	BTTF e01. Mac problems and customer support Has anyone been able to resolve the mac problem?? Also i emailed customer support and haven't recieved a email...am i the only one with this problem??

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12/23/2010, 04:51 pm	#2
darkknightdetec Junior Member Join Date: Dec 2010 Posts: 22	Have you tried deleting the file that you have and redownloading it from the TellTale store?

12/23/2010, 04:58 pm	#3
breezenyc66 Junior Member Join Date: Dec 2010 Posts: 3	yea and its still the same problem..i see a image and where theres suppose to be buttons or something to click its light blue blanks

12/23/2010, 05:05 pm	#4
darkknightdetec Junior Member Join Date: Dec 2010 Posts: 22	Hmmm...the nice thing about Mac is that it's a tad bit easier to narrow down the problem than with PCs because there's so many options on PCs whereas Mac users usually have to run Apple's proprietary software. Anyway, I can't say I know a ton about the issue, but if I were you (and I'm assuming you're running Snow Leopard), I would run a software update to make sure everything is in its latest version, then try running/reinstalling the program. If that doesn't work, hopefully the folks at TellTale can help.

12/23/2010, 09:14 pm	#5
BitToTheFuture Member Join Date: Dec 2010 Location: Italy Posts: 88	I solve it only with Wi-Fi o ff.. Anyway, when it starts, no login or serial number is requested, i don't know why..