Telltale Games

dieffe · 12/25/2010, 07:41 am

Quote:

Originally Posted by Sappharad

I have the same problem as the image in the first post, pieces missing from the launcher / no way to log in. First I tried re-downloading, then I tried a different zip extractor, both didn't help. Renaming the file also didn't help.

Since I'm on a Mac Pro desktop machine, there's no Wifi to turn off. I'm the only user on my machine, and my account is the administrator. So I don't see why it would be a permission issue.

Anyway, I found that if I launch the application from the command line as sudo, it will work. This is ridiculous and shouldn't be necessary.

Instructions:
1. Copy the game into Applications as you usually would do.
2. Open the terminal and enter the following:

3. You will be prompted for your password. After you provide it, the game will launch.

This worked for me.
But... since this issue seems to be quite popular shouldnt be some sort of official answer from TTG?

mish · 12/25/2010, 10:14 am

Hey Telltale! Hollar! I was really looking forward to having a functioning game and it's stalling like the rest of these guys here and nothing will fix it. Do something about it! (Please!?)

And my sound isn't working with the terminal solution, either.

$25 well spent? Not so sure....

Sappharad · 12/25/2010, 04:22 pm

Quote:

Originally Posted by mish

And my sound isn't working with the terminal solution, either.

$25 well spent? Not so sure....

If you do the terminal solution I posted, your sound will default to the internal speaker on your mac. To change it, you need to launch System Preferences as sudo the same way you launch the game as sudo.

Quote:

sudo /Applications/System\ Preferences.app/Contents/MacOS/System\ Preferences

Once again, you'll be prompted for your password and System Preferences will launch. Go into Sound preferences and change your speaker output to the proper option. You should only need to change this once, it's just setting a system wide default.

Obviously, this is a terrible way to solve the problem but it works until they fix the game itself.

mish · 12/30/2010, 07:56 pm

Thanks nonetheless!

Cristofoli · 01/21/2011, 01:30 am

I've downloaded BTTF yesterday, late in the evenening. I've just launched it once to verify if it works ... I've logged in but I didn't press "Play" (it was too late).

Now, this morning I've launched the game and it auto-log-in ... but when I press "Play" it quits.

It happens even if I try to execute the binary via the Terminal as sudoer ... and even if I unplug the Ethernet cable.

OS X 10.6.6, MBP C2D.

[EDIT] I've placed the app in the Applications folder (it was in a sub folder) and now it works ... maybe the executable didn't like the previous path ...

bcasabone · 01/29/2011, 11:30 am

fuck, something similar happend to me! I could register the game, but when i select the episode and I press play, I had an error message!! i want a solution! i hope the people of telltale make a most compatible version in the next's episodes!

zeku · 02/09/2011, 02:05 pm

I'm having major problems on OS X as well, but my symptoms don't match what is listed here. I had no trouble downloading or running the game, and playing it was fine until I reached the scene in which Marty must refine rocket fuel for young Emmet's drill by listening to Emmet's coded instructions as he argues with his father.

Every time I play through that scene and succeed in making enough fuel, the game locks up during the scripted dialogue immediately after it. Video stops, dialogue stops, only the background music continues to play. The system becomes completely unresponsive and I have to power cycle it.

Anybody else have this problem?

Amy Lukima · 02/10/2011, 12:41 pm

Quote:

Originally Posted by zeku

I'm having major problems on OS X as well, but my symptoms don't match what is listed here. I had no trouble downloading or running the game, and playing it was fine until I reached the scene in which Marty must refine rocket fuel for young Emmet's drill by listening to Emmet's coded instructions as he argues with his father.

Every time I play through that scene and succeed in making enough fuel, the game locks up during the scripted dialogue immediately after it. Video stops, dialogue stops, only the background music continues to play. The system becomes completely unresponsive and I have to power cycle it.

Anybody else have this problem?

All you need to do is turn down your graphics quality in the main menu.

zeku · 02/11/2011, 04:47 pm

Thank you for the response, Amy. But I tried it and it didn't help. I now have the graphics quality set to the lowest level, and the game still locks up my machine after completing that scene.

My machine is an 8 core Mac Pro, with 10GB of RAM and two ATI Radeon HD 2600 XT GPUs. It should be more than capable of handling this!

Cyberlink420 · 02/16/2011, 08:41 pm

I'm having the same trouble as in the first post, but I'm running Windows Vista, not a Mac. Episode 1 works just fine, but episode 2 leaves me stuck in the launcher without any buttons. Any help would be appreciated.

ohcanada26 · 02/17/2011, 01:12 am

episode 2 seems to be working (i just launched it to the main menu, but havent played it yet), but episode 1 doesn't even launch.

i'll double click it and the icons on the dock move over for a split second, then back... i am kinda bummed i just spent $25 on a game that doesnt even launch

henni · 02/17/2011, 03:59 am

Same problems with Episode 2 on my mac, won't start. Oh, and the german mac version has english voices. Telltale should get their QA right, asap.

jupitertronic · 02/17/2011, 10:17 am

Did anyone else register for the free version of the first episode only? That's what I did and it lets me download the game, but it won't play. I can see the main menu and press "play" but nothing happens at all.

I'm not sure if it's maybe because it's not actually available yet for people who registered for the free episode... But that wouldn't explain everyone else's problems.

I'm on an iMac, OS 10.6.6, and I tried turning off Wifi and it didn't work. :\

mukow · 02/17/2011, 11:34 am

I'm experiencing the exact same symptoms as jupitertronic: Clicking Play does absolutely nothing.

Lumi · 02/17/2011, 12:38 pm

I'm having same problem with the "Free" version. Should I be glad I didn't buy it, since the problem has not been resolved since last year?

Turning off Wifi didn't help, and I won't even try running it as an admin.

jupitertronic · 02/17/2011, 12:52 pm

Oookay... I renamed the app file to "BackToTheFuture101" from the longer "BackToTheFuture101 DRM 10.15" or whatever it was and it magically worked.

Didn't have to use the command line (which didn't work for me at all, by the way), and the sound worked fine, too.

Just played the whole episode, in fact, with no problems. Hope this helps someone!

xkappax · 02/17/2011, 03:05 pm

I can't get my first episode to work, either. I played through the first episode about a month ago... but now it won't even open. I can open the second episode and it seems to work just fine. I tried the command line thing in terminal, too, and nothing. I'm a little miffed that I paid 25 bucks for a game that quits on launch. I've tried all the above solutions, nothing works.

parisi2274 · 02/17/2011, 03:46 pm

Hi All,

I purchased Episode 1 using the free code that was packed into the BTTF Blu-Ray and today I received an e-mail from telltale letting me know my game was available for download. I clicked on the link for the mac and downloaded it. Once the DL was complete, I took the app file and dropped it into my Applications folder. Once it was in there, I clicked on it and nothing happened. The game did not launch, I did not get any errors, I didn't even make it as far as some of the others in here. All it does is look like its going to place the icon on my task bar, but it never does.

I am the only one who uses this mac, so I am the administrator and logged in as one.

I tried to rename the file as some others suggested, and that did not work. I even followed along with some of the suggestions about running some statements in terminal, and that did not work..

Can someone please let me know what I am doing wrong? I am so frustrated right now, I am about to just plop down the money and buy it on the PS3 or something...

Thanks!!

diemer · 02/17/2011, 08:58 pm

you made sure to name it BackToTheFuture101 exactly with no spaces?

conlan · 02/17/2011, 10:49 pm

Just downloaded the free ep to test it out. Same issue as above. Nothing happens when I launch. Tried changing the name, etc. It sucks that after knowing about it for 2 months the zip/app package is still screwed up. I guess I'll delete it.

12/25/2010, 10:14 am	#22
mish Senior Member Join Date: Mar 2007 Location: Alameda, CA Posts: 197	Hey Telltale! Hollar! I was really looking forward to having a functioning game and it's stalling like the rest of these guys here and nothing will fix it. Do something about it! (Please!?) And my sound isn't working with the terminal solution, either. $25 well spent? Not so sure.... Last edited by mish; 12/25/2010 at 10:19 am.

01/21/2011, 01:30 am	#25
Cristofoli Junior Member Join Date: Jan 2011 Posts: 1	I've downloaded BTTF yesterday, late in the evenening. I've just launched it once to verify if it works ... I've logged in but I didn't press "Play" (it was too late). Now, this morning I've launched the game and it auto-log-in ... but when I press "Play" it quits. It happens even if I try to execute the binary via the Terminal as sudoer ... and even if I unplug the Ethernet cable. OS X 10.6.6, MBP C2D. [EDIT] I've placed the app in the Applications folder (it was in a sub folder) and now it works ... maybe the executable didn't like the previous path ... Last edited by Cristofoli; 01/21/2011 at 02:28 am.

02/16/2011, 08:41 pm	#30
Cyberlink420 The third dimension Join Date: Mar 2007 Location: The deepest, darkest corners of my own mind Posts: 390	I'm having the same trouble as in the first post, but I'm running Windows Vista, not a Mac. Episode 1 works just fine, but episode 2 leaves me stuck in the launcher without any buttons. Any help would be appreciated. __________________ "Aw, why is it always monkeys? Why can't I ever be attacked by crazed supermodels?" - Ron Stoppable

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12/30/2010, 07:56 pm	#24
mish Senior Member Join Date: Mar 2007 Location: Alameda, CA Posts: 197	Thanks nonetheless!

01/29/2011, 11:30 am	#26
bcasabone Junior Member Join Date: Jan 2011 Posts: 1	fuck, something similar happend to me! I could register the game, but when i select the episode and I press play, I had an error message!! i want a solution! i hope the people of telltale make a most compatible version in the next's episodes!

02/09/2011, 02:05 pm	#27
zeku Junior Member Join Date: Feb 2011 Posts: 2	I'm having major problems on OS X as well, but my symptoms don't match what is listed here. I had no trouble downloading or running the game, and playing it was fine until I reached the scene in which Marty must refine rocket fuel for young Emmet's drill by listening to Emmet's coded instructions as he argues with his father. Every time I play through that scene and succeed in making enough fuel, the game locks up during the scripted dialogue immediately after it. Video stops, dialogue stops, only the background music continues to play. The system becomes completely unresponsive and I have to power cycle it. Anybody else have this problem?

02/11/2011, 04:47 pm	#29
zeku Junior Member Join Date: Feb 2011 Posts: 2	Thank you for the response, Amy. But I tried it and it didn't help. I now have the graphics quality set to the lowest level, and the game still locks up my machine after completing that scene. My machine is an 8 core Mac Pro, with 10GB of RAM and two ATI Radeon HD 2600 XT GPUs. It should be more than capable of handling this!

02/17/2011, 01:12 am	#31
ohcanada26 Junior Member Join Date: Feb 2011 Posts: 2	episode 2 seems to be working (i just launched it to the main menu, but havent played it yet), but episode 1 doesn't even launch. i'll double click it and the icons on the dock move over for a split second, then back... i am kinda bummed i just spent $25 on a game that doesnt even launch

02/17/2011, 03:59 am	#32
henni Junior Member Join Date: Jul 2009 Posts: 7	Same problems with Episode 2 on my mac, won't start. Oh, and the german mac version has english voices. Telltale should get their QA right, asap.

02/17/2011, 10:17 am	#33
jupitertronic Junior Member Join Date: Nov 2010 Posts: 2	Did anyone else register for the free version of the first episode only? That's what I did and it lets me download the game, but it won't play. I can see the main menu and press "play" but nothing happens at all. I'm not sure if it's maybe because it's not actually available yet for people who registered for the free episode... But that wouldn't explain everyone else's problems. I'm on an iMac, OS 10.6.6, and I tried turning off Wifi and it didn't work. :\

02/17/2011, 11:34 am	#34
mukow Junior Member Join Date: Feb 2011 Posts: 1	I'm experiencing the exact same symptoms as jupitertronic: Clicking Play does absolutely nothing.

02/17/2011, 12:38 pm	#35
Lumi Junior Member Join Date: Jul 2009 Posts: 2	I'm having same problem with the "Free" version. Should I be glad I didn't buy it, since the problem has not been resolved since last year? Turning off Wifi didn't help, and I won't even try running it as an admin.

02/17/2011, 12:52 pm	#36
jupitertronic Junior Member Join Date: Nov 2010 Posts: 2	Oookay... I renamed the app file to "BackToTheFuture101" from the longer "BackToTheFuture101 DRM 10.15" or whatever it was and it magically worked. Didn't have to use the command line (which didn't work for me at all, by the way), and the sound worked fine, too. Just played the whole episode, in fact, with no problems. Hope this helps someone!

02/17/2011, 03:05 pm	#37
xkappax Junior Member Join Date: Dec 2010 Posts: 1	I can't get my first episode to work, either. I played through the first episode about a month ago... but now it won't even open. I can open the second episode and it seems to work just fine. I tried the command line thing in terminal, too, and nothing. I'm a little miffed that I paid 25 bucks for a game that quits on launch. I've tried all the above solutions, nothing works.

02/17/2011, 03:46 pm	#38
parisi2274 Junior Member Join Date: Feb 2011 Posts: 5	Hi All, I purchased Episode 1 using the free code that was packed into the BTTF Blu-Ray and today I received an e-mail from telltale letting me know my game was available for download. I clicked on the link for the mac and downloaded it. Once the DL was complete, I took the app file and dropped it into my Applications folder. Once it was in there, I clicked on it and nothing happened. The game did not launch, I did not get any errors, I didn't even make it as far as some of the others in here. All it does is look like its going to place the icon on my task bar, but it never does. I am the only one who uses this mac, so I am the administrator and logged in as one. I tried to rename the file as some others suggested, and that did not work. I even followed along with some of the suggestions about running some statements in terminal, and that did not work.. Can someone please let me know what I am doing wrong? I am so frustrated right now, I am about to just plop down the money and buy it on the PS3 or something... Thanks!!

02/17/2011, 08:58 pm	#39
diemer Junior Member Join Date: Feb 2011 Posts: 3	you made sure to name it BackToTheFuture101 exactly with no spaces?

02/17/2011, 10:49 pm	#40
conlan Junior Member Join Date: Feb 2011 Posts: 1	Just downloaded the free ep to test it out. Same issue as above. Nothing happens when I launch. Tried changing the name, etc. It sucks that after knowing about it for 2 months the zip/app package is still screwed up. I guess I'll delete it.