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| Shopping or Activation Support A beacon of hope in the muggy fug of e-commerce. Post any shopping or activation related questions here or email support at support@telltalegames.com |
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03/02/2007, 01:18 am
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#1 |
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Junior Member
Join Date: Jan 2007
Posts: 3
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Delivery Time EU(Austria)?
Hey telltale-team
I'am waiting for my Sam & Max DeSoto T-Shirt for some weeks now (order date was 11.01.07)... so, I'm a little afraid that my order will never arive  If you need any details from my order, pls tell greetings from austria Last edited by mezz; 03/02/2007 at 01:20 am. |
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03/02/2007, 07:21 am
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#2 |
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Formerly of the Telltale Team
Join Date: Oct 2006
Location: San Francisco
Posts: 4,549
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Hi Mezz,
It shipped on January 12 by postal mail, which should only take 2 weeks but we've heard of it taking much longer from some European customers. Next week I will be at GDC all week so I'm not going to be able to go to the post office. If the package hasn't arrived by the following Monday (March 12), let me know and I will send you a replacement. |
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03/14/2007, 04:54 am
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#3 |
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Junior Member
Join Date: Jan 2007
Posts: 3
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sorry, still no S&M-Shirt in my postbox
maybe you forgot to write the FULL adress? I'll send you a private message... Last edited by mezz; 03/14/2007 at 04:59 am. |
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03/14/2007, 06:46 am
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#4 |
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Formerly of the Telltale Team
Join Date: Oct 2006
Location: San Francisco
Posts: 4,549
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We don't control how the address is written on the label, but I just compared the address on your order to the one you sent me and it looks correct.
I will send you a replacement as soon as possible -- hopefully this week, but I might not be able to go to the post office until early next week. Please let me know if the shirt arrives before you hear back from me that I have sent the replacement. |
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04/10/2007, 12:05 am
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#5 |
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Junior Member
Join Date: Jan 2007
Posts: 3
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It's here, finaly!
(and it fits perfect) hoooooray! 
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04/10/2007, 05:23 pm
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#6 |
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Formerly of the Telltale Team
Join Date: Oct 2006
Location: San Francisco
Posts: 4,549
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Woo! Thanks for letting us know.
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