Telltale Games

jpayne · 02/17/2011, 08:16 am

Downloaded Bttf 2. During intro and credits audio and video play, but once interactive part of the game starts it's audio only, just black screen for video. (Bttf 1 still works fine, audio and video). Windows XP PC>

Suggestions?

Don Draper · 02/17/2011, 08:38 am

My situation is EXACTLY the same as yours....Episode 1 worked fine, sound and credits work fine on episode 2 but the picture is not showing up. I also have Windows XP PC.

MikeIsAlive · 02/17/2011, 10:31 am

Same situation on my computer running Windows 7. Episode 1 worked fine, but I can't see any of the video in Episode 2.

Amy Lukima · 02/17/2011, 10:33 am

Quote:

Originally Posted by MikeIsAlive

Same situation on my computer running Windows 7. Episode 1 worked fine, but I can't see any of the video in Episode 2.

Are you all on Steam? What systems are you using?

MikeIsAlive · 02/17/2011, 11:02 am

Amy,
Someone else and I posted our dxdiag info on another thread: "No picture on Back to the future episode 2." Maybe that will help you figure out the issue that all of us are experiencing.

jpayne · 02/17/2011, 12:04 pm

Won't be able to run dxdiag until I get to home computer tonight, but will do so then.

Natzo · 02/17/2011, 12:06 pm

Yes, it would be nice to have the same issue isolated to one thread for easy resolve for all of us. I am not using Steam; I am using the standalone version.

Here's a link to the dxdiag in the other thread:
http://www.telltalegames.com/forums/...ad.php?t=22746

*UPDATE*: I tried running the game through Steam instead, and the issue still occurs.

FitzoliverJ · 02/17/2011, 01:00 pm

I got menus, sound, titles, captions... even the inventory etc icons - but no other image in-game.

So I escaped to the menu, went into options, and downgraded the graphics to Medium.

Now works fine

Don Draper · 02/17/2011, 01:31 pm

I did what you said fitzoliver and that worked! Thanks!

Amy Lukima · 02/17/2011, 01:35 pm

Quote:

Originally Posted by Natzo

Yes, it would be nice to have the same issue isolated to one thread for easy resolve for all of us. I am not using Steam; I am using the standalone version.

Here's a link to the dxdiag in the other thread:
http://www.telltalegames.com/forums/...ad.php?t=22746

*UPDATE*: I tried running the game through Steam instead, and the issue still occurs.

The issue there was an outdated, unsupported video card. But it will work in most cases with an update from Intel

Natzo · 02/17/2011, 01:45 pm

Amy-

I went to Dell's website to update my chipset driver. However, the release date of the 8.x version was OLDER than the release date of my 7.x version (somehow), so it wouldn't install. HOWEVER, I tried Fitzoliver's suggestion of turning the Graphics Quality down a notch instead, and that ended up working out for me as well. So that seems to be the workaround for now.

jpayne · 02/17/2011, 07:53 pm

I tried Fitzoliverj's workaround, and it worked for me, too.

Thanks all (especially Fitzoliverj) for the help.

MikeIsAlive · 02/17/2011, 10:27 pm

Lowering the graphics a little worked for me too. I would've come back here sooner, but I've been playing the game for the past few hours. Thanks everyone for your help.

02/17/2011, 08:16 am	#1
jpayne Junior Member Join Date: Feb 2011 Posts: 3	Bttf 2: audio plays but no video Downloaded Bttf 2. During intro and credits audio and video play, but once interactive part of the game starts it's audio only, just black screen for video. (Bttf 1 still works fine, audio and video). Windows XP PC> Suggestions?

02/17/2011, 12:06 pm	#7
Natzo Junior Member Join Date: Feb 2011 Posts: 20	Yes, it would be nice to have the same issue isolated to one thread for easy resolve for all of us. I am not using Steam; I am using the standalone version. Here's a link to the dxdiag in the other thread: http://www.telltalegames.com/forums/...ad.php?t=22746 UPDATE: I tried running the game through Steam instead, and the issue still occurs. Last edited by Natzo; 02/17/2011 at 12:58 pm.

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02/17/2011, 08:38 am	#2
Don Draper Junior Member Join Date: Feb 2011 Posts: 3	My situation is EXACTLY the same as yours....Episode 1 worked fine, sound and credits work fine on episode 2 but the picture is not showing up. I also have Windows XP PC.

02/17/2011, 10:31 am	#3
MikeIsAlive Junior Member Join Date: Feb 2011 Posts: 7	Same situation on my computer running Windows 7. Episode 1 worked fine, but I can't see any of the video in Episode 2.

02/17/2011, 11:02 am	#5
MikeIsAlive Junior Member Join Date: Feb 2011 Posts: 7	Amy, Someone else and I posted our dxdiag info on another thread: "No picture on Back to the future episode 2." Maybe that will help you figure out the issue that all of us are experiencing.

02/17/2011, 12:04 pm	#6
jpayne Junior Member Join Date: Feb 2011 Posts: 3	Won't be able to run dxdiag until I get to home computer tonight, but will do so then.

02/17/2011, 01:00 pm	#8
FitzoliverJ Senior Member Join Date: Sep 2009 Posts: 946	I got menus, sound, titles, captions... even the inventory etc icons - but no other image in-game. So I escaped to the menu, went into options, and downgraded the graphics to Medium. Now works fine

02/17/2011, 01:31 pm	#9
Don Draper Junior Member Join Date: Feb 2011 Posts: 3	I did what you said fitzoliver and that worked! Thanks!

02/17/2011, 01:45 pm	#11
Natzo Junior Member Join Date: Feb 2011 Posts: 20	Amy- I went to Dell's website to update my chipset driver. However, the release date of the 8.x version was OLDER than the release date of my 7.x version (somehow), so it wouldn't install. HOWEVER, I tried Fitzoliver's suggestion of turning the Graphics Quality down a notch instead, and that ended up working out for me as well. So that seems to be the workaround for now.

02/17/2011, 07:53 pm	#12
jpayne Junior Member Join Date: Feb 2011 Posts: 3	I tried Fitzoliverj's workaround, and it worked for me, too. Thanks all (especially Fitzoliverj) for the help.

02/17/2011, 10:27 pm	#13
MikeIsAlive Junior Member Join Date: Feb 2011 Posts: 7	Lowering the graphics a little worked for me too. I would've come back here sooner, but I've been playing the game for the past few hours. Thanks everyone for your help.