|
|
||||||
| Shopping or Activation Support A beacon of hope in the muggy fug of e-commerce. Post any shopping or activation related questions here or email support at support@telltalegames.com |
 |
|
|
Thread Tools | Search this Thread |
02/18/2011, 06:48 am
|
#1 |
|
Junior Member
Join Date: Feb 2011
Posts: 3
|
Billing address needed for $0.00?
I just tried do "purchase" BttF Ep. 1, which is for free at the moment.
The checkout process demands a billing address for the total amount of $0.00. Is this really necessary? Seems kind of stupid to me ...  But thanks for the free offer anyway! |
|
|
|
02/19/2011, 06:44 am
|
#2 |
|
Junior Member
Join Date: Feb 2011
Posts: 3
|
Not much of a support in this "support forum"...
|
|
|
|
|
02/19/2011, 06:53 am
|
#3 |
|
MacModerator
Join Date: Feb 2008
Posts: 1,382
|
While Telltale employees often help people in the support forum, the support forum is mostly for users to help other users.
The best way to get an answer from Telltale is to e-mail their customer service at support@telltalegames.com. To answer your query, as far as I know, while there is no reason for you to enter a billing address since your "purchase" is free, there is no way to avoid it. Sorry if that's a problem for you.
|
|
|
|
|
02/19/2011, 10:12 am
|
#4 |
|
Junior Member
Join Date: Feb 2011
Posts: 3
|
Thanks, McFly, for the advice!
But no, shopping and activation problems are not supposed to be solved by users. I think I won't be buying this, thus not needing a "customer support". Inspite of being an owner of S&M 1-3, ToMI, PA (all via steam) I'll be passing on BttF. Last edited by Mep_histo; 02/19/2011 at 10:14 am. |
|
|
|
|
02/20/2011, 12:43 am
|
#5 |
|
Junior Member
Join Date: Dec 2007
Posts: 4
|
The reason why you have to enter a billing address is probably because it's a requirement of the database. Of course I don't know that for certain, I'm just guessing.
|
|
|
|
|
02/20/2011, 11:38 am
|
#6 |
|
Member
Join Date: Dec 2009
Posts: 93
|
They need it for sequestration, don't you get it?
|
|
|
|
|
02/20/2011, 11:58 am
|
#7 |
|
Hasn't Played TWDG
Join Date: Feb 2008
Posts: 3,239
 |
Just type it in and get free game, seriously. It's not like Telltale's gonna bomb your house.
|
|
|
|
|
02/22/2011, 08:07 am
|
#8 |
|
Quester for Infamy
Join Date: Sep 2010
Posts: 134
|
you could always supply a fake address. Who cares.
|
|
|
|
|
| Bookmarks |
| Thread Tools | Search this Thread |
|
|
Similar Threads
|
||||
| Thread | Thread Starter | Forum | Replies | Last Post |
| billing address united kindom | marty mc fly 2015 | Back to the Future Discussion | 3 | 11/05/2010 09:39 am |
| issue -31519 & 33041 & 33503 - Change of delivery address | jtcramp1983 | Shopping or Activation Support | 0 | 07/13/2010 07:41 am |
| Change of Address and Visa prepaids | Pop-N-Fresh | Shopping or Activation Support | 5 | 06/30/2009 02:22 pm |
| No UK on the billing address screen | dms | Shopping or Activation Support | 3 | 11/10/2008 10:17 pm |
| Billing for Strong Bad's Cool Game for Attractive People Complete Season (PC Version) | names_are_useless | Shopping or Activation Support | 1 | 08/13/2008 01:34 pm |
