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Shopping or Activation Support A beacon of hope in the muggy fug of e-commerce. Post any shopping or activation related questions here or email support at support@telltalegames.com

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Old 02/13/2011, 09:16 pm   #1
Josejulio
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Default Order #600072051019011

It shipped about 2 months ago (December 21, 2010) and it hasn't arrived yet, could you verify if it really shipped or is in hold or something? The tracking number doesn't seem to help...

Thanks.
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Old 02/14/2011, 10:38 am   #2
Amy Lukima
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Quote:
Originally Posted by Josejulio View Post
It shipped about 2 months ago (December 21, 2010) and it hasn't arrived yet, could you verify if it really shipped or is in hold or something? The tracking number doesn't seem to help...

Thanks.
Did you put in a support ticket?
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Old 02/16/2011, 09:09 pm   #3
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My bad, how do i open one?
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Old 02/16/2011, 09:21 pm   #4
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My bad, how do i open one?
Email me at support@telltalegames.com! I answer those first.
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Old 02/24/2011, 09:59 pm   #5
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Your Telltale support issue has been received [issue-44087], still no answer, 7 days ago.
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Old 02/28/2011, 03:20 pm   #6
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Originally Posted by Josejulio View Post
Your Telltale support issue has been received [issue-44087], still no answer, 7 days ago.
check your spam. Gmail likes to put our emails in spam.

From:
To: removed <removed@gmail.com>
Subject: Re: Order #600072051019011
Date: February 23, 2011 3:16 pm
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Old 03/02/2011, 08:29 am   #7
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removed@gmail.com?
The mail isn't in spam, anyway, the order just arrived today hurra!

thanks.
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