BTTF Episode 3 for Mac Quitting!

[howiekaplan]

Same mac problem here.

Specs:

Hardware Overview:

Model Name: MacBook Pro
Model Identifier: MacBookPro3,1
Processor Name: Intel Core 2 Duo
Processor Speed: 2.4 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 4 MB
Memory: 2 GB
Bus Speed: 800 MHz
Boot ROM Version: MBP31.0070.B07
SMC Version (system): 1.16f11
Serial Number (system): W87425LQX92
Hardware UUID: 00000000-0000-1000-8000-001B63BC659E
Sudden Motion Sensor:
State: Enabled

[Amy Lukima]

Originally Posted by turtlebot

Bad news! It didn't work. Same problem as before.

What else have you got?

Download this: http://dl.dropbox.com/u/6568200/prefs.prop

The move it it to \My Documents\Telltale Games\Demo. The prefs.prop in the zip file should replace the one you have. Then try booting up the game.

[turtlebot]

Thank you so much Amy, you are my hero! I was thinking it might be something along those lines, like my graphics card was being overpowered (since I always have to turn the settings down as soon as I install a new episode). I was like, "If I can juuuuuust get to the menu!"

It seems to be fine now - you are really awesome, you know that?

[MiKE42]

Hey all,

Any joy for us MAC users yet?

Anyone who had the "quit unexpectedly" problem on Ep3, got it going yet???

This is soooo frustrating! Episodes 1 and 2 were sloooooow on my old

PC, but ran like a charm on the MAC.

Now ep3 won`t even *start* on the MAC. (Why just ep3 tho???)

Hoping for a fix! ASAP

Thanks,

MiKE42

[Amy Lukima]

Hi Mike (and everyone else),

I still can't find a workaround. But everyone who actually knows how to fix these things has been alerted to it via some very late night emails and there should be a fix in the morning (it's 3 am here).

For now if you're having this issue please post your OS version and hardware specs.

Also, if you're not a regular here you can PM me your email address and I'll send you an update when we've figured out a work around or uploaded a patch.

Thanks for your help and patience everyone!

[divisionten]

I noticed one problem that surprised me- a number of you guys are running OSX-5 (Leopard).

I have no clue how you got episodes 1 and 2 to work, but your system needs to be OSX-6 (Snow Leopard) for BttF to work. It's about a 25$ update from the Apple Store and will seriously streamline your computer anyway (I got it last year and it got rid of about 10 gigs of bogus files).

Update to Snow Leopard, people!

[MiKE42]

Amy,

3am? Wow! Early!

Thanks for the update, and I appreciate the late-night emailing!

Cool that a solution is being sought out,


Cheers,
MiKE

[TryWhistlingThis]

Originally Posted by Amy Lukima

Are you running any other programs? What Mac do you have? It's not happening here so unless we get a lot more people with the same issue I doubt it's a bug.

MacBook Pro (2008 model) - 2.6GHz Intel Core 2 Duo, 2GB DDR2 Ram.


The previous installments have run flawlessly with all the graphics settings maxed out. I'll try deleting and downloading again.

Thanks for the reply

[FemaleDoc]

Hardware Overview:

Model Name: iMac
Model Identifier: iMac7,1
Processor Name: Intel Core 2 Duo
Processor Speed: 2.4 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 4 MB
Memory: 2 GB
Bus Speed: 800 MHz
Boot ROM Version: IM71.007A.B00
SMC Version (system): 1.20f4
Serial Number (system): W873600AX86
Hardware UUID: 00000000-0000-1000-8000-001B639B1101

[TryWhistlingThis]

Ok, i've deleted, re-downloaded and updated Mac Software. Also made sure all applications are closed and i'm still getting the same issue. Deleted download file, made sure there weren't any duplicates in the Applications folder and emptied the trash can.

The strange thing is Episodes 1 and 2 load so it's leading me to believe that there is a fault in the Ep 3 file itself.

Specs for Mac (Mac OS X 10.5.8 (9L31a)):

Model Name: MacBook Pro
Model Identifier: MacBookPro4,1
Processor Name: Intel Core 2 Duo
Processor Speed: 2.6 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 6 MB
Memory: 2 GB
Bus Speed: 800 MHz
Boot ROM Version: MBP41.00C1.B03
SMC Version (system): 1.27f3
Serial Number (system): W88131N2YK0
Hardware UUID: D89B0D3E-B05A-58D9-8243-042833677CD1

[xdreamer]

Just to confirm, I have downloaded episode 3 (Mac) several times and the same thing happens every time. The application quits unexpectedly every time. Here is the report provided during the crash. The launcher never even gets started.

Process: Mac_Game [662]
Path: /Applications/BackToTheFuture103.app/Contents/MacOS/Mac_Game
Identifier: com.telltalegames.Mac_Game
Version: ??? (???)
Code Type: X86 (Native)
Parent Process: launchd [100]

Interval Since Last Report: 3092 sec
Crashes Since Last Report: 17
Per-App Interval Since Last Report: 0 sec
Per-App Crashes Since Last Report: 10

Date/Time: 2011-03-29 06:35:12.689 -0500
OS Version: Mac OS X 10.5.8 (9L31a)
Report Version: 6
Anonymous UUID: E26CB36F-A91C-46FF-BC37-656437096B40

Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 0

Dyld Error Message:
unknown required load command 0x80000022

[asyncus]

Same here,

Model Name: iMac
Model Identifier: iMac9,1
Processor Name: Intel Core 2 Duo
Processor Speed: 2.66 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 6 MB
Memory: 2 GB
Bus Speed: 1.07 GHz
Boot ROM Version: IM91.008D.B08
SMC Version (system): 1.44f0
Serial Number (system): W89159S00TF
Hardware UUID: ACA18F5F-8F26-5F32-9A00-E4D0F9D48B32

[xdreamer]

And here are my system Specs...


OS: Mac OS X Version 10.5.8
Model Name: iMac
Model Identifier: iMac5,1
Processor Name: Intel Core 2 Duo
Processor Speed: 2.16 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 4 MB
Memory: 3 GB
Bus Speed: 667 MHz
Boot ROM Version: IM51.0090.B09
SMC Version (system): 1.9f4
Serial Number (system): W87080UNVUV
Hardware UUID: 00000000-0000-1000-8000-0017F2D4F443

[scoop1215]

The prefs.prop works I can now play the game on windows 7 thanks Amy.

[jcashsp]

Wasn't going to post... just wait until you guys fixed it... but as I have doubts that anyone running a mac can run this program, and you said other ppl with mac's have been able to, I feel that I need to call shenanigans.

I have a relatively new macbook pro, had no issues running ep's 1 and 2. the system is completely updated to all current mac standards. I was excited last night to download this only to find out today it doesn't work. When should we hope for a fixed version or a patch?

Edit: Have the exact same error report as the guy who posted right above me.

[whathespam]

just like the others, episodes 1 and 2 ran perfectly with no problems but episode 3 quits without opening anything. here is the error report i'm getting.

Process: Mac_Game [4069]
Path: /Volumes/Back to the Future Episode 3 - Citizen Brown/BackToTheFuture103.app/Contents/MacOS/Mac_Game
Identifier: com.telltalegames.Mac_Game
Version: ??? (???)
Code Type: X86 (Native)
Parent Process: launchd [141]

Interval Since Last Report: 2787 sec
Crashes Since Last Report: 30
Per-App Interval Since Last Report: 0 sec
Per-App Crashes Since Last Report: 30

Date/Time: 2011-03-29 10:28:09.713 -0400
OS Version: Mac OS X 10.5.8 (9L31a)
Report Version: 6
Anonymous UUID: 02927900-3EA1-4A48-A725-743DA8F4C453

Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 0

Dyld Error Message:
unknown required load command 0x80000022

[jcashsp]

I can't find the system req. anywhere... I saw someone said you need 10.6 (aka Snow Leopard). I have 10.5, but if it's that quick of a fix (and the upgrades pretty cheap), I'd be willing to go out and get it. Can anyone verify this as true?

[divisionten]

To those of you that are calling shenanigans- I have the very first Intel MacbookPro that they made, way back in the dinosaur era of 2006. I have since made a few minor modifications to it (bigger hard drive, more memory, etc) and updated it to Snow Leopard, but the motherboard's the same. And I ran it fine, no glitches. If you don't believe me, these are my specs:

Model Name: MacBook Pro
Model Identifier: MacBookPro1,1
Processor Name: Intel Core Duo
Processor Speed: 2 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 2 MB
Memory: 2 GB
Bus Speed: 667 MHz
Boot ROM Version: MBP11.0055.B08
SMC Version (system): 1.2f10
Serial Number (system): W862713ZVWW
Hardware UUID: 00000000-0000-1000-8000-0016CBCA2ED4
Sudden Motion Sensor:
State: Enabled

Heck, they don't even make the memory for my computer anymore (It came with 512MB) and when I upgraded, I had to custom order the thing. And it crashes if more than 2 GB are in the system- I don't know why, but it cannot handle it. And it works. So there is hope!

[divisionten]

Originally Posted by jcashsp

I can't find the system req. anywhere... I saw someone said you need 10.6 (aka Snow Leopard). I have 10.5, but if it's that quick of a fix (and the upgrades pretty cheap), I'd be willing to go out and get it. Can anyone verify this as true?

YES. You need Snow Leopard.

[chubbymccarlson]

Originally Posted by divisionten

YES. You need Snow Leopard.

not cool. i just looked all over the page and saw nothing about system requirements. i figured that it meant it was pretty universal. if i would've seen that i needed snow leopard i would've kept my money.