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Shopping or Activation Support A beacon of hope in the muggy fug of e-commerce. Post any shopping or activation related questions here or email support at support@telltalegames.com

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Old 04/02/2011, 05:25 pm   #41
Instigator
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Unhappy Not just am issue with free Ep 1

I had the iPad Ep1 but the frame rate was too slow so I went to the Telltale Games site here and just bought the whole season. No serial number, no links like everyone else, but since I didn't get the free Ep 1 first, it didn't show up either and now I can't get it through the free site since I already bought the whole set (it says the free link won't show if you already own the whole set, which makes sense if you can actually get a link for those episodes).

Thank you Amy for working this and checking in online.
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Old 04/02/2011, 05:57 pm   #42
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Yep, same here! To be honest, I'm kind of glad I'm not the only one this happened to. I was really hoping to finish up the first 3 episodes this weekend, but hey, that just means I get to prolongate into the week when I'm bored in classes haha I can't wait!
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Old 04/02/2011, 06:10 pm   #43
Amy Lukima
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Quote:
Originally Posted by hazeleyedrose View Post
Yep, same here! To be honest, I'm kind of glad I'm not the only one this happened to. I was really hoping to finish up the first 3 episodes this weekend, but hey, that just means I get to prolongate into the week when I'm bored in classes haha I can't wait!
If you guys still haven't sent in a support ticket could you? If you put the subject as "forum" I'll try to get to those first as you guys are waiting to play the game.
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Old 04/02/2011, 10:31 pm   #44
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I sent in a support ticket after posting here. Didn't get a reply other than the automated acknowledgement but, I woke up today and there the eps are in my account. Wasn't expecting to be able to play these until Mon office hours but am downloading them as I type so, thanks Amy and Telltale for the quick response! You've saved the weekend!
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Old 04/03/2011, 01:12 am   #45
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all fixed now..... Thank you very much! Time to get cracking on episode 2.
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Old 04/03/2011, 02:05 am   #46
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Thanks for fixing it Amy! You rock!
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Old 04/03/2011, 01:02 pm   #47
Diyoko
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T_T mine is still not working.
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Old 04/03/2011, 08:05 pm   #48
TheMurray
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Mine still isn't working

and those download links worked but i couldn't save while playing with them.
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Old 04/04/2011, 11:13 am   #49
Diyoko
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Hey Amy, what information do you need on the ticket from us?
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Old 04/04/2011, 05:29 pm   #50
Diyoko
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Yay, the episodes are downloadable now. Thank you Amy.
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Old 04/04/2011, 07:40 pm   #51
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>< gah launcher still doesn't work
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