Telltale Games

jiggin · 04/02/2011, 11:22 am

i've payed for all episodes, what do i do now? how do i download it?

looked everywhere, cant see a download page anywhere

Thanks in advance

James

**Jake** · 04/02/2011, 11:25 am

You aren't seeing any download links on your games page?

jiggin · 04/02/2011, 11:29 am

no, it says

YOUR GAMES

STUFF YOU'VE BOUGHT
These are all the orders linked to your account. If one of your orders doesn't appear here, email us with the order number and the email address on your My Telltale account and we'll link them up for you.
Order #600119685119465 | Placed April 2, 2011
Invoice
Back to the Future PC|Mac [Full 5 Episode Series]

any ideas???

MusicallyInspired · 04/02/2011, 11:33 am

Above the "Stuff you've bought" section should be a "Your Games" section with a list of your available episodes and download links to the right.

**puzzlebox** · 04/02/2011, 11:36 am

A lot of other people have experienced the same issue:
http://www.telltalegames.com/forums/...ad.php?t=23895

*Kevin* · 04/02/2011, 11:56 am

It looks like you paid with PayPal, but it also looks like the Pay Pal wen't through about 13 minutes after you posted this (post @ 11:29 PST, PayPal processed @ 11:42 PST), so perhaps there was some strange delay. Have you received your purchase confirmation e-mail? The payment looks like it has been processed, so could you check your "My Telltale" page again?

Thanks,
Kevin

jiggin · 04/02/2011, 12:02 pm

yes had confirmation, still nothing

Gman5852 · 04/02/2011, 12:18 pm

Well this is a wierd bug.
Cant telltale just put the games there manually?

**puzzlebox** · 04/02/2011, 12:23 pm

There are a lot of people (like dozens) with the same issue over in the Support forums. Looks like even if they download the games via direct links, they can't activate them. It all seems to be people who've played the free episode 1, and subsequently purchased the rest of the series.

jiggin · 04/02/2011, 12:29 pm

i haven't had the free one, i tried the demo on ps3. do telltale work weekends, or is it correct they have weekends off?

**puzzlebox** · 04/02/2011, 12:34 pm

Quote:

Originally Posted by jiggin

i haven't had the free one, i tried the demo on ps3.

That's actually really handy information, thanks. Maybe something messed up when they made episode 1 a freebie, because this issue didn't seem to crop up until today (episode 1 went free yesterday).

Quote:

Originally Posted by jiggin

do telltale work weekends, or is it correct they have weekends off?

Any Telltale guys checking in here over the weekend would be doing it on their own time, so I don't know if the issue will be resolved before Monday.

jiggin · 04/03/2011, 12:02 am

sorted now, thanks for all replies. right off to play!!

timma · 04/11/2011, 03:31 am

Quote:

Originally Posted by jiggin

sorted now, thanks for all replies. right off to play!!

how did it get sorted? i just bought it through paypal and having the same problem....

timma · 04/11/2011, 03:42 am

Found the answer on another page.

big-augen · 04/11/2011, 05:10 am

Quote:

Originally Posted by timma

Found the answer on another page.

And now it is your secret? Or are you gonna tell us what the answer is?

04/02/2011, 11:22 am	#1
jiggin Junior Member Join Date: Apr 2011 Posts: 5	download i've payed for all episodes, what do i do now? how do i download it? looked everywhere, cant see a download page anywhere Thanks in advance James

04/02/2011, 12:18 pm	#8
Gman5852 The smartest moron Join Date: Aug 2008 Location: under your couch Posts: 5,891	Well this is a wierd bug. Cant telltale just put the games there manually? __________________ Sign up for Tribes:Ascend, its free FOR THE NEWBIES: Blue names=normal member Grey names=community mod(As in, NOT a Telltale employee, they just keep the peace here, that's it.) Red names=actual telltale employees.

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04/02/2011, 11:25 am	#2
Jake Telltale Team Join Date: Mar 2005 Location: San Francisco, CA Posts: 5,841	You aren't seeing any download links on your games page?

04/02/2011, 11:29 am	#3
jiggin Junior Member Join Date: Apr 2011 Posts: 5	no, it says YOUR GAMES STUFF YOU'VE BOUGHT These are all the orders linked to your account. If one of your orders doesn't appear here, email us with the order number and the email address on your My Telltale account and we'll link them up for you. Order #600119685119465 \| Placed April 2, 2011 Invoice Back to the Future PC\|Mac [Full 5 Episode Series] any ideas???

04/02/2011, 11:36 am	#5
puzzlebox Telltale Team Join Date: Sep 2009 Posts: 3,674	A lot of other people have experienced the same issue: http://www.telltalegames.com/forums/...ad.php?t=23895

04/02/2011, 11:56 am	#6
Kevin These fingers are tasty! Join Date: Oct 2006 Posts: 219	It looks like you paid with PayPal, but it also looks like the Pay Pal wen't through about 13 minutes after you posted this (post @ 11:29 PST, PayPal processed @ 11:42 PST), so perhaps there was some strange delay. Have you received your purchase confirmation e-mail? The payment looks like it has been processed, so could you check your "My Telltale" page again? Thanks, Kevin

04/02/2011, 12:02 pm	#7
jiggin Junior Member Join Date: Apr 2011 Posts: 5	yes had confirmation, still nothing

04/02/2011, 12:23 pm	#9
puzzlebox Telltale Team Join Date: Sep 2009 Posts: 3,674	There are a lot of people (like dozens) with the same issue over in the Support forums. Looks like even if they download the games via direct links, they can't activate them. It all seems to be people who've played the free episode 1, and subsequently purchased the rest of the series.

04/02/2011, 12:29 pm	#10
jiggin Junior Member Join Date: Apr 2011 Posts: 5	i haven't had the free one, i tried the demo on ps3. do telltale work weekends, or is it correct they have weekends off?

04/03/2011, 12:02 am	#12
jiggin Junior Member Join Date: Apr 2011 Posts: 5	sorted now, thanks for all replies. right off to play!!

04/11/2011, 03:42 am	#14
timma Junior Member Join Date: Apr 2011 Posts: 2	Found the answer on another page.