Telltale Games

11/14/2005, 07:05 am

Everytime I try to run this game when I'm disconnected from the net, it gives me this message :
"The security key for this program currently stored on your system does not appear to be valid for this version of the program. Select Yes to enter a new key, or No to revert to the default setting (if any)."

Any way to get around this?

11/14/2005, 10:34 pm

Hi Laffer,

We've seen this problem on occasion when there is an issue during activation. Have you tried activating it again? You can do so by clicking on the "Have a Previous Purchase.." link under the "Buy Full Version" and "Continue Trial" buttons of the trial's reminder screen. Just enter your order number and password then follow the directions as they are presented. If that doesn't work, please let us know. I have alerted our activation support staffer, Paresh, of your problem and he will work to resolve the issue.

Cheers,

Troy

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11/14/2005, 07:05 am	#1
laffer Guest Posts: n/a	Everytime I try to run this game when I'm disconnected from the net, it gives me this message : "The security key for this program currently stored on your system does not appear to be valid for this version of the program. Select Yes to enter a new key, or No to revert to the default setting (if any)." Any way to get around this?

11/14/2005, 10:34 pm	#2
Troy Guest Posts: n/a	Hi Laffer, We've seen this problem on occasion when there is an issue during activation. Have you tried activating it again? You can do so by clicking on the "Have a Previous Purchase.." link under the "Buy Full Version" and "Continue Trial" buttons of the trial's reminder screen. Just enter your order number and password then follow the directions as they are presented. If that doesn't work, please let us know. I have alerted our activation support staffer, Paresh, of your problem and he will work to resolve the issue. Cheers, Troy