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Shopping or Activation Support A beacon of hope in the muggy fug of e-commerce. Post any shopping or activation related questions here or email support at support@telltalegames.com

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Old 04/22/2011, 09:11 pm   #1
crfh
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Default Spring Sale?

I don't know if this is the right forum for this, so I apologize in advance. I wanted to buy the full ToMI season (well, the upgrade to full season) but apparently the 50% off is not activated yet? The prices are the same as always.
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Old 04/22/2011, 09:46 pm   #2
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Applies to full season regular bundle purchases only.

Edit: Sorry, I forgot to specify digital versions only in my original post.

Last edited by Alan Johnson; 04/23/2011 at 11:01 pm.
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Old 04/22/2011, 10:06 pm   #3
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Aaaaah. I thought I'd be able to snatch a few posters during the sale. Ah well. I might nab Sam and Max Season 2 or finally get Monkey Island.
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Old 04/22/2011, 10:46 pm   #4
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Um... so that does mean I cannot purchase either Sam & Max: Season 3 or Tales of Monkey Island: Season 1 DVDs at discount? Because discounts aren't applying to those either…

The sale specifics are a bit confusing, especially as your front page ad only says "50% off almost everything!* Excludes Back to the Future, Jurassic Park and Hector games."

Nothing is listed stating the sale applying only to games bundles… and not to the DVDs bundles or other product lines.

Many thanks!

Last edited by Baron Brain; 04/22/2011 at 10:49 pm.
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Old 04/23/2011, 01:52 am   #5
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You should match your advertising to your mail-outs too.

50% off the full seasons of our games (excluding Back to the Future)was in the mail-out.

50% off almost everything!* Excludes Back to the Future, Jurassic Park and Hector games.
on he store front.
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Old 04/23/2011, 04:27 pm   #6
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Thank you very much for your kind response, Alan!

I am still confused tho. I tried to see if buying the entire season for ToMI had the discount in, but it didn't.

In fact I looked around and I couldn't see any discount applied to any merchandise anywhere.

What ARE the products discounted? Can they be marked with a special label or something? Do I need to clear my cache? I have no idea what I'm doing wrong.
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Old 04/23/2011, 08:42 pm   #7
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Either it wasn't active at the time of your post and now it is, or there's something wrong on your side. I just checked and it gave me the discount with no problem *shrugs*
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Old 04/23/2011, 09:12 pm   #8
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Quote:
Originally Posted by crfh View Post
Thank you very much for your kind response, Alan!

I am still confused tho. I tried to see if buying the entire season for ToMI had the discount in, but it didn't.

In fact I looked around and I couldn't see any discount applied to any merchandise anywhere.

What ARE the products discounted? Can they be marked with a special label or something? Do I need to clear my cache? I have no idea what I'm doing wrong.
The full seasons (downloadable versions) appear to be discounted. The discount is applied in your shopping cart.

e.g. I selected Sam & Max The Devil's Playhouse ($34.99) and in the shopping cart it was listed as $17.50.

NB. When I picked TDP+DVD (price $0), it showed up in my cart as two items: The DVD for $0 and the main deal for $19.99 reduced from $34.99 Whoops.

But considering I already own all currently released seasons, and the vast majority of one-offs, there's nothing for me to buy in this sale
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Old 04/23/2011, 11:08 pm   #9
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Might also want to add that the Season + DVDs are not included too. (if it was I missed it)
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Old 04/23/2011, 11:54 pm   #10
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Ah! It works now! Whatever the reason, it didn't work before for me. I ran through all the steps, even going to the paypal website, but bailed before approving the payment.

Thanks! I got my ToMI full season now, it was cheaper than the upgrade ^.^
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Old 04/24/2011, 12:02 am   #11
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Quote:
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Might also want to add that the Season + DVDs are not included too. (if it was I missed it)
They don't appear to be included indeed, but nothing's preventing you from getting the downloadable version for half price in one order and then place another order for the free disc (+ shipping).
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Old 04/24/2011, 06:14 pm   #12
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Why don't digital bundles count as well? I wanted to get the bone download bundle for $7.50 but its still $15.00. If this isn't part of the sale I understand and will get them for $9.00 separately instead.
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Old 04/24/2011, 11:58 pm   #13
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If I were to buy a season bundle during the sale, could I still get the collector's DVD by just paying the shipping costs? Because as others have pointed out, the series + DVD rings up as full price.
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Old 04/25/2011, 03:02 am   #14
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Quote:
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If I were to buy a season bundle during the sale, could I still get the collector's DVD by just paying the shipping costs? Because as others have pointed out, the series + DVD rings up as full price.
Yes. Buy the digital season and check out with it at the discount, then make a second one with the disc- you'll only pay shipping.
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Old 04/25/2011, 12:15 pm   #15
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Quote:
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Yes. Buy the digital season and check out with it at the discount, then make a second one with the disc- you'll only pay shipping.
That's correct!
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Old 04/25/2011, 01:58 pm   #16
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I'm trying to order Back to the Future T-Shirt but 50% discount is not working...
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Old 04/25/2011, 02:13 pm   #17
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I'm trying to order Back to the Future T-Shirt but 50% discount is not working...
Games only, not merch.
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Old 04/25/2011, 02:14 pm   #18
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Quote:
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Games only, not merch.
It doesn't say that in the website...
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Old 04/25/2011, 02:23 pm   #19
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Quote:
Originally Posted by _djs_ View Post
It doesn't say that in the website...
Huh, you're right. I am wrong. But there are some things that are not included in the sale.
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Old 04/25/2011, 02:29 pm   #20
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Hopefully Alan Johnson will clarify us.
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