Telltale Games

*Icedhope* · 04/26/2011, 03:15 pm

Actually all of us mods our answering questions, Alan is a busy man.

magamer1 · 04/26/2011, 03:15 pm

Quote:

Originally Posted by Laserschwert

What exactly does this mean?

What "work" did you do?

Hey hey now, some people dont like to talk about the favors they... ya know im just gonna stop. lol

Alan Johnson · 04/26/2011, 03:16 pm

Quote:

Originally Posted by Faceslasher

After taking a scroll. I noticed some people get to have their Pre Orders held. Can you guys hold in my Pre Order. Having some bank issues so i wont get any refund (Bloody Wachovia)

We're not holding any pre-orders. We're issuing refunds on every single Jurassic Park order and issuing vouchers via email that can be used on any of our games including Jurassic Park in the future.

Faceslasher · 04/26/2011, 03:17 pm

Quote:

Originally Posted by Alan Johnson

We're not holding any pre-orders. We're issuing refunds on every single Jurassic Park order and issuing vouchers via email that can be used on any of our games including Jurassic Park in the future.

Oh.

magamer1 · 04/26/2011, 03:17 pm

Quote:

Originally Posted by Alan Johnson

It will be available soon via email.

Im just messin with ya alan, im suprised u got time to be on here at all, get back to the office and fix our game, lol jk

magamer1 · 04/26/2011, 03:18 pm

Quote:

Originally Posted by Alan Johnson

We're not holding any pre-orders. We're issuing refunds on every single Jurassic Park order and issuing vouchers via email that can be used on any of our games including Jurassic Park in the future.

alan I already asked this, and am curious, My game was purchased on a credit card that is no longer valid, how do i get my refund??

magamer1 · 04/26/2011, 03:20 pm

Quote:

Originally Posted by Icedhope

Actually all of us mods our answering questions, Alan is a busy man.

im sure its been answer before but what is a mod

**puzzlebox** · 04/26/2011, 03:22 pm

Quote:

Originally Posted by magamer1

im sure its been answer before but what is a mod

Moderators - they're the grey username / bunny ears community members (like me, Icedhope, divisionten) who help keep the forums running smooth-like.

kevinnapoleon1 · 04/26/2011, 03:32 pm

As long as they get everything right, I will be happy to wait. They need to get the music right, the dino sounds right(especially the T-Rex). The fences and graphics featured in JP the game need to match the movie. I hope they use this time wisely and make Jurassic Park the game as close visually and auditorily like the movie. I assure that if it is not that good, the fans will be extremely disappointed. Telltale I hope you understand they aren't waiting for you. They are waiting for Jurassic Park and I hope for your sakes, you deliver.

*Icedhope* · 04/26/2011, 03:39 pm

Quote:

Originally Posted by kevinnapoleon1

As long as they get everything right, I will be happy to wait. They need to get the music right, the dino sounds right(especially the T-Rex). The fences and graphics featured in JP the game need to match the movie. I hope they use this time wisely and make Jurassic Park the game as close visually and auditorily like the movie. I assure that if it is not that good, the fans will be extremely disappointed. Telltale I hope you understand they aren't waiting for you. They are waiting for Jurassic Park and I hope for your sakes, you deliver.

They will deleiver don't you worry about that!

magamer1 · 04/26/2011, 03:41 pm

I sorta wish they could turn it into a rp game, but that would be too hard for this style of game i think

Grunty · 04/26/2011, 03:41 pm

Quote:

Originally Posted by magamer1

Im not sure how they can afford this, it sounds great right now, but something must have gone seriously south of the hell border for them to be willing to give up all the money and give out free games.

Its basically a big 'sorry for making you wait half a year longer' to those of us who have already pre-ordered the thing. Its a pricey PR move, but a good one. I got the whole season of Tales of Monkey Island for 5 dollars a while back on here during 'Talk Like a Pirate Day' so Tellltale is very cool with promotions and customer apologies. Besides now its going to get the polish it deserves, even though I like Back to the Future The Game it definitely has an unpolished feel which is something that would really cripple JP the game with its action bits.

Kinda want to use the voucher for Puzzle Agent 2 but feel that would be such a waste, so now got to figure out what season game I don't have yet that I want enough to use it on.

This is such a great move on Telltale's part and I really do get a kick out of some of the ungrateful comments of others on here.

Bloody Eugene · 04/26/2011, 03:48 pm

Quote:

Originally Posted by Alan Johnson

You'll be able to use your free game voucher on any full season game, including Jurassic Park when we make it available for purchase again. The voucher will not expire.

Does "full season game" means all Hector's episodes (1,2 & 3)?
Or just the first episode?

Gibbeynator · 04/26/2011, 03:55 pm

So, how does this refund work, exactly? I use Paypal here.

Peacemaker613 · 04/26/2011, 04:03 pm

so my preorder is still good or do i have to preorder it again

Rienen · 04/26/2011, 04:03 pm

The Original Post states that "Everyone gets a refund" and to "Keep an eye on [our] email" for more information regarding the vouchers.

My question though, is how are situations handled for people who purchased Jurassic Park from another Digital Distributor and not directly from Telltale? For instance, will I need to contact Direct2Drive support myself and provide some sort of proof of this policy, or will Telltale be contacting each distributors and letting them know?

Any help is greatly appreciated.

REDSLATE · 04/26/2011, 04:04 pm

Quote:

Originally Posted by Peacemaker613

so my preorder is still good or do i have to preorder it again

You'll have to re-purchase Jurassic Park: the Game (although, now you have the option of getting it for free with the use of the "coupon").

Alan Johnson · 04/26/2011, 04:05 pm

Quote:

Originally Posted by Rienen

The Original Post states that "Everyone gets a refund" and to "Keep an eye on [our] email" for more information regarding the vouchers.

My question though, is how are situations handled for people who purchased Jurassic Park from another Digital Distributor and not directly from Telltale? For instance, will I need to contact Direct2Drive support myself and provide some sort of proof of this policy, or will Telltale be contacting each distributors and letting them know?

Any help is greatly appreciated.

We're working with our distribution partners on a solution for this. No exact details yet but you will also be receiving a voucher for free game from us. Details forthcoming.

Peacemaker613 · 04/26/2011, 04:06 pm

Quote:

Originally Posted by REDSLATE

You'll have to re-purchase Jurassic Park: the Game (although, now you have the option of getting it for free with the use of the "coupon").

i didnt use my refund tho

**puzzlebox** · 04/26/2011, 04:07 pm

Quote:

Originally Posted by Peacemaker613

i didnt use my refund tho

Everyone gets a refund (and a free game voucher) automatically, so you'll need to re-order when the game is available in the store again.

04/26/2011, 03:15 pm	#41
Icedhope 007 Join Date: Jun 2008 Location: IL Posts: 3,292	Actually all of us mods our answering questions, Alan is a busy man. __________________ Good things come to those who wait, bad things come to those who hate, girlfriends come to those who date, children come to those who mate. ~ Haggis "My opinons are my own and reflect myself and not TTG also I don't work for them...they just gave me mod powers." "Requiescat in pace my father and nephew" Now Playing: ~~MGS3~~ - ~~Portable Ops~~ - Peace Walker - Metal Gear - Solid Snake - Metal Gear Solid - MGS2 - MGS4

04/26/2011, 03:32 pm	#49
kevinnapoleon1 Junior Member Join Date: Apr 2011 Location: San Diego, CA Posts: 4	As long as they get everything right, I will be happy to wait. They need to get the music right, the dino sounds right(especially the T-Rex). The fences and graphics featured in JP the game need to match the movie. I hope they use this time wisely and make Jurassic Park the game as close visually and auditorily like the movie. I assure that if it is not that good, the fans will be extremely disappointed. Telltale I hope you understand they aren't waiting for you. They are waiting for Jurassic Park and I hope for your sakes, you deliver. __________________ "The bayonet has always been the weapon of the brave and the chief tool of victory" - Napoleon Bonaparte

04/26/2011, 04:03 pm	#55
Peacemaker613 Mr. DNA Join Date: Apr 2011 Location: Orlando Posts: 285	so my preorder is still good or do i have to preorder it again __________________ "If we looked at screens like these once a second for eight hours a day, it would take two YEARS to see the entire DNA strand, its THAT long"

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04/26/2011, 03:41 pm	#51
magamer1 Junior Member Join Date: Apr 2011 Posts: 27	I sorta wish they could turn it into a rp game, but that would be too hard for this style of game i think

04/26/2011, 03:55 pm	#54
Gibbeynator Senior Member Join Date: Aug 2008 Posts: 1,073	So, how does this refund work, exactly? I use Paypal here.

04/26/2011, 04:03 pm	#56
Rienen Junior Member Join Date: Apr 2011 Posts: 3	The Original Post states that "Everyone gets a refund" and to "Keep an eye on [our] email" for more information regarding the vouchers. My question though, is how are situations handled for people who purchased Jurassic Park from another Digital Distributor and not directly from Telltale? For instance, will I need to contact Direct2Drive support myself and provide some sort of proof of this policy, or will Telltale be contacting each distributors and letting them know? Any help is greatly appreciated.