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Old 04/29/2011, 10:53 am   #1
LorrinSkyles
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Default Code missing from "free game email"

I have just recieved the email with the code for the free game in. One slight problem there is no code in the email!!

Is it just me or are they all like this?
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Old 04/29/2011, 10:55 am   #2
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Ditto here. I was just getting ready to reply back but I decided I will check the forums first instead of letting their inbox get flooded.
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Old 04/29/2011, 10:55 am   #3
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I have the same problem. If it helps, I'm using Gmail for email.
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Old 04/29/2011, 10:56 am   #4
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My gift code "field" is also empty...
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Old 04/29/2011, 10:56 am   #5
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Mine is the same.

It looks like a template for the correct mail that was sent by mistake. I have no doubt we will get correct code soon.
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Old 04/29/2011, 10:57 am   #6
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Faith in telltale slowly declining. I appreciate the good gesture, not many companies would do that, but its empty until its fulfilled
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Old 04/29/2011, 10:59 am   #7
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Least I know its not just me. No doubt they will read this thread and resend the emails when they can.


Thanks
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Old 04/29/2011, 10:59 am   #8
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My email came with no code as well. I'm sure it's a computer error of some kind.
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Old 04/29/2011, 11:00 am   #9
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They'll fix it. My faith in telltale will never waiver. I hold complete faith in this company. I'm still extremely proud to support them whenever I can.
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Old 04/29/2011, 11:00 am   #10
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Mine was empty too...but I did send a reply e-mail. I hope that wasn't a problem.
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Old 04/29/2011, 11:01 am   #11
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Yeah... well let's hope they get that fixed and resend the mail...
Maybe answering to the mail helps? Don't know...

Just received a second email. This time drrrrrrrrrr WITH code
Yay... check your box.

Last edited by Cabal84; 04/29/2011 at 11:05 am.
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Old 04/29/2011, 11:05 am   #12
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I just got a new email with the code included. I think there was a mistake the first time
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Old 04/29/2011, 11:07 am   #13
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Me too. Thanks Telltale
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Old 04/29/2011, 11:08 am   #14
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Yep, just got the 2nd e-mail, about 10 minutes after the first one.
I'm holding on to my code for Jurassic Park in the fall. They don't expire, right?
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Old 04/29/2011, 11:11 am   #15
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They don't expire and you can buy JP with it.
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Old 04/29/2011, 11:13 am   #16
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OK, now I got the code, but can not get a free game. This is a 25$ code!
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Old 04/29/2011, 11:17 am   #17
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Quote:
Originally Posted by big-augen View Post
OK, now I got the code, but can not get a free game. This is a 25$ code!
What game can't you get? All the games are 1/2 off right now. The code will automatically go up when the prices do.
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Old 04/29/2011, 11:25 am   #18
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Since the proper codes have been issued, I'm locking this thread. Any other refund issues should go to the Refunds thread.

Thanks!
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