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| Game Support - General Having trouble with a Telltale Product? Look below. Need to contact support? Click here : support@telltalegames.com |
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04/28/2011, 02:55 am
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#1 |
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Junior Member
Join Date: Apr 2011
Posts: 3
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Hector episode 1 - on mac - can't get past loading screen
Just bought Hector episode 1 for mac. Downloaded and transferred the game to my applications-folder with no problems. But when I try to start the game, it opens a loading screen entitled "back to the future - the game", and the window reads "loading..." in the top left corner - but nothing happens.
Any ideas? |
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04/28/2011, 09:50 am
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#2 |
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Telltale Team
Join Date: May 2010
Location: Silent Hill, IL
Posts: 119
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Try the following on the launcher:
Press Command/Shift/+ and then Command/Shift/-. Say "yes" to both choices that pop up. That should refresh the launcher and let you log in again. Let me know if that works or not. |
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05/09/2011, 02:19 am
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#3 |
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Junior Member
Join Date: Apr 2011
Posts: 3
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Nope - doesn't seem to change anything. I reply "yes" to both deactivation and delete login info - but still the same. Just the loading screen...
And of course I can't avoid reading about how great this game is. Jeez... |
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