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| Shopping or Activation Support A beacon of hope in the muggy fug of e-commerce. Post any shopping or activation related questions here or email support at support@telltalegames.com |
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04/28/2011, 05:55 am
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#1 |
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Junior Member
Join Date: Apr 2010
Posts: 25
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I got Hector but Puzzle Agent disappeared!
I pre-ordered Hector and sure enough, Puzzle Agent showed right up.
Now as soon as Hector became available (tremendous game btw, props to all!) Puzzle Agent disappeared! What gives? |
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04/28/2011, 06:04 am
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#2 |
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Telltale Team
Join Date: Sep 2009
Posts: 3,679
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Hi Borracho, Telltale are working on the missing Puzzle Agent issue.
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04/29/2011, 02:53 am
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#3 |
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Essential 12939 Supply
Join Date: Jun 2009
Location: Gloucestershire
Posts: 148
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Puzzle Agent Serial Disappeared
When I pre-ordered Hector I already had a copy of Puzzle Agent from a previous offer, after buying Hector another serial number was added to Puzzle Agent in 'My Games' section but after a day or so it disappeared and there is now only the one serial left.
I'm not massively bothered as I won't be playing it but I would like to be able to give the two copies to some friends if they are interested. Is it possible to get my other serial number back? |
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04/30/2011, 07:18 pm
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#4 |
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Member
Join Date: Jun 2009
Location: Seattle
Posts: 38
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free copy of Puzzle Agent with Hector Preorder
The second serial number for Puzzle Agent given from preordering Hector disappeared the day after I preordered.
The payment went through fine and I have my copy of Hector (though I havent tried playing yet.) |
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05/01/2011, 04:08 pm
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#5 |
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Clever boy
Join Date: Apr 2011
Location: Porto, Portugal
Posts: 207
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Still haven't Puzzle Agent
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05/02/2011, 09:23 am
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#6 |
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Junior Member
Join Date: Apr 2010
Posts: 25
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Same here...
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05/02/2011, 11:11 am
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#7 | |
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Senior Member
Join Date: Sep 2010
Location: San Francisco CA
Posts: 827
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Quote:
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05/03/2011, 10:59 am
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#8 |
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Junior Member
Join Date: Apr 2010
Posts: 25
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Ok problem solved!
Thanks guys! |
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05/05/2011, 07:20 am
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#9 | |
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Clever boy
Join Date: Apr 2011
Location: Porto, Portugal
Posts: 207
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Quote:
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05/07/2011, 06:40 am
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#10 |
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Clever boy
Join Date: Apr 2011
Location: Porto, Portugal
Posts: 207
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Still no asnwer from the support!
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