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Old 04/26/2011, 01:26 am   #1
ToxicGreen
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Exclamation Hector not appearing in games list

Hi,

I pre-ordered Hector on April 23, but it still doesn't show up in my games list. I also realized today that I don't have access to the insider forum for Hector.

Could you please correct this?

Thanks in advance,
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Old 04/26/2011, 02:09 am   #2
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I also pre-ordered Hector and have neither the insider forum access nor shows the game up in my games list.
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Old 04/26/2011, 02:15 am   #3
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Same problem here: pre-ordered Hector, but it doesn't show up in my games-list, and I don't have access to the pre-order forums.

Last edited by Tjibbbe; 04/27/2011 at 06:23 am.
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Old 04/26/2011, 06:10 am   #4
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I also have the same problem. Pre-ordered Hector and Jurassic Park but they dont show in the games list.
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Old 04/26/2011, 03:52 pm   #5
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Same here (actually not quite). Jurassic Park obviously not showing up anymore, no icon for Hector but the serial appears next to Puzzle Agent, as if it were another code for PA. Can't access the insider, either.
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Old 04/26/2011, 03:58 pm   #6
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Same thing here, I pre-ordered Hector and Jurassic Park together, now that the release for JP has been changed the entire order for both games seems to have been removed from my Games page. Did Hector get refunded along with Jurassic Park, and will I have to order it again?
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Old 04/26/2011, 09:05 pm   #7
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Mine's not in the "Your Games" section, but it is in the order history, so I'm not panicking. I can also already see into the Insider Forum.
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Old 04/27/2011, 05:35 am   #8
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Another one who doesn't have it showing on their list. I don't have access to the insider forum, either.
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Old 04/27/2011, 05:40 am   #9
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I cant see the insider fourm or have it in my list.
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Old 04/27/2011, 02:17 pm   #10
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Another here

Edit: it's there now that it is out.
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Old 04/27/2011, 02:31 pm   #11
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Same for me... sigh
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Old 04/27/2011, 02:47 pm   #12
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Same for me too
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Old 04/27/2011, 04:14 pm   #13
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It's online now. At least for me.
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Old 04/27/2011, 04:43 pm   #14
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Still no Hector for me. Sent an email to support.


edit - Well, someone must have seen my email, I've got Hector available for download now. Thanks, whoever it was!
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Last edited by Epic Kiwi; 04/28/2011 at 04:30 pm.
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Old 04/29/2011, 10:26 am   #15
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I appear to be having the same issue or at least a related one, since the game doesn't want to recognise my username and password; which I assume is related to Hector not showing up in the My Games page (aside from an invoice in the Stuff you Bought section.)
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Old 04/29/2011, 11:21 am   #16
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Quote:
Originally Posted by Aotrs Commander View Post
I appear to be having the same issue or at least a related one, since the game doesn't want to recognise my username and password; which I assume is related to Hector not showing up in the My Games page (aside from an invoice in the Stuff you Bought section.)
If you guys are still having issues make sure to send a ticket to support@telltalegames.com. We're a little buried right now but I promise we'll get to you ASAP.
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Old 04/29/2011, 12:08 pm   #17
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Righto, will do.
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