Telltale Games

JamesB · 11/05/2011, 04:01 am

Back in august I orders the BTTF Deluxe and a flux capacitor t-shirt. My account page indicates my order was shipped (and does not give any indication that items would be sent individually), but the package contained only the t-shirt (the sales order picking list inside referred only to the t-shirt).

Could someone be kind enough to confirm (or not) that the t-shirt was sent on ahead because of the DVD shortage, and that the DVD will be along sometime in the future?

There's a support ticket on this, 53887, but no need (hopefully) to go checking my individual status - just a confirmation that orders do get split and in-stock items sent on ahead.

*Mike* · 11/07/2011, 08:43 am

Since the BTTF deluxe packs went on backorder for a bit, our warehouse shipped out other items in those order separately.

11/05/2011, 04:01 am	#1
JamesB Join Date: Nov 2011 Posts: 1	Items sent individually? Back in august I orders the BTTF Deluxe and a flux capacitor t-shirt. My account page indicates my order was shipped (and does not give any indication that items would be sent individually), but the package contained only the t-shirt (the sales order picking list inside referred only to the t-shirt). Could someone be kind enough to confirm (or not) that the t-shirt was sent on ahead because of the DVD shortage, and that the DVD will be along sometime in the future? There's a support ticket on this, 53887, but no need (hopefully) to go checking my individual status - just a confirmation that orders do get split and in-stock items sent on ahead. Last edited by JamesB; 11/05/2011 at 05:00 am.

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11/07/2011, 08:43 am	#2
Mike Moderator Join Date: Oct 2011 Posts: 1,224	Since the BTTF deluxe packs went on backorder for a bit, our warehouse shipped out other items in those order separately.