Telltale Games

gillnavisingh · 06/23/2011, 12:47 pm

When Marty enters the house of Glass to find Emmett - after revealing to Officer Parker that she is the arsonist... and seeing Emmett and Citizen Brown inside the House of Glass

Nothing happens after the cutscene where the two Emmetts talk...

I can't get out of the house, i can't interact with anything, I'm trapped...

I'm supposed to open "The upstairs wall" because "The Downstairs wall" won't open.

But nothing happens, and i click everything, and use everything in my inventory...

What am I supposed to do right after I enter the House of glass?

-----------------------------------------------------------------------------------

MOD EDIT: This is a known game-breaking bug, please check in this support thread for the latest updates on a fix.

There is a working savegame at the start of the glass house here, and one at the end of the glass house section here.

-----------------------------------------------------------------------------------

Lauren1991 · 06/23/2011, 12:53 pm

Me too. I'm completely stuck. The hints tell me to look through the glass floor to figure out how to move the doors but like you I can't click on anything. Do you have a mac?

Hardy47 · 06/23/2011, 12:53 pm

Hello!
Yes I am stuck at this point too.
If you got any help, pleasetell me.

Kind regards

Sir Craigius · 06/23/2011, 12:58 pm

I seem to have the same problem. I hadnt found any dirt on Edna yet, just got the tickets and was told by the diver where Emmett was. Now Im trapped and nothing is clickable.

kaloo22b · 06/23/2011, 01:02 pm

Same issue

LoneWolf1992 · 06/23/2011, 01:02 pm

Same here. I cant click on anything.

Lauren1991 · 06/23/2011, 01:03 pm

Sorry, just curious, do you all have Mac computers or Windows?

Sir Craigius · 06/23/2011, 01:04 pm

I have Windows 7.

Hardy47 · 06/23/2011, 01:07 pm

I also have Windows 7

SestrenNK · 06/23/2011, 01:08 pm

Windows 7, having the same problem. If there's stuff to click on, the game isn't recognizing it, and I can't leave the room either. Clicking on those panels only makes Marty move, nothing else. Restarting the game doesn't do anything for it.

Hardy47 · 06/23/2011, 01:12 pm

Yes I also cannot use any panels.

MetaKnight2716 · 06/23/2011, 01:13 pm

I'm having the same problem. D:

dxdy · 06/23/2011, 01:13 pm

i also have windows 7 and not have any problem.... but i try now on laptop to test it....

P.S.
did you first done with Edna dirt before come to glass house?

Miaharpy · 06/23/2011, 01:15 pm

I'm having the same problem, I can't click on ANYTHING and I got Vista. I can only click on the inventory and such. And I DID finished getting dirt on Edna before doing this...

Hardy47 · 06/23/2011, 01:16 pm

yes we did so.
where do you think we have to push the wall?

dxdy · 06/23/2011, 01:21 pm

on glass wall must have small panel which you must click.... waait i try to get screen when be there in game....

Vetinari · 06/23/2011, 01:27 pm

Doesn't work for me either. I see the panels, but there are no hotspots. Neither the panel, nor the glass floor, nor an exit. Totally stuck.

**puzzlebox** · 06/23/2011, 01:37 pm

Hi guys, this is a (pretty major) bug that's been discovered post-release.

Seems it happens if you try to go into the glass house BEFORE you talk to the diver about Emmett's whereabouts.

There's a savegame here that should help you get over the bug if you don't want to replay a chunk of the game.

It would be great if you could post any further info about the glass house bug in this support thread. Thanks guys, Telltale are working on it right now and will release a patched version when it's sorted.

Sir Craigius · 06/23/2011, 01:50 pm

Yeah I did go into the glass house before there was a reason to actually. Marty just said it was empty and came back out again. I started over and this time only went in when prompted to and the bug didnt occur.

majorscud · 06/23/2011, 01:52 pm

I talked to the diver first, and I still got hit with the bug.

06/23/2011, 12:47 pm	#1
gillnavisingh Junior Member Join Date: Apr 2011 Posts: 1	Episode 5 - House of Glass (Bug in Game, Download Patched Version to Fix) When Marty enters the house of Glass to find Emmett - after revealing to Officer Parker that she is the arsonist... and seeing Emmett and Citizen Brown inside the House of Glass Nothing happens after the cutscene where the two Emmetts talk... I can't get out of the house, i can't interact with anything, I'm trapped... I'm supposed to open "The upstairs wall" because "The Downstairs wall" won't open. But nothing happens, and i click everything, and use everything in my inventory... What am I supposed to do right after I enter the House of glass? ----------------------------------------------------------------------------------- MOD EDIT: This is a known game-breaking bug, please check in this support thread for the latest updates on a fix. There is a working savegame at the start of the glass house here, and one at the end of the glass house section here. ----------------------------------------------------------------------------------- Last edited by puzzlebox; 06/23/2011 at 01:47 pm.

06/23/2011, 01:13 pm	#12
MetaKnight2716 Junior Member Join Date: Sep 2009 Posts: 8	I'm having the same problem. D: __________________ The future is whatever you make it, so make it a good one.

06/23/2011, 01:15 pm	#14
Miaharpy Full Anime Lover Join Date: Aug 2009 Location: America (Eastern Side) Posts: 89	I'm having the same problem, I can't click on ANYTHING and I got Vista. I can only click on the inventory and such. And I DID finished getting dirt on Edna before doing this... __________________ Rule #1:When playing the Monkey Island game series, remember that 'Anything Goes'. Rule #2: Don't drink Rootbeer in front of your computer while playing a funny part on Monkey Island. "Oh there's a monkey in my pocket and he's attracting all of my change, his tail is a magnet and I think he's got mange!"

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06/23/2011, 12:53 pm	#2
Lauren1991 Junior Member Join Date: Jun 2011 Posts: 7	Me too. I'm completely stuck. The hints tell me to look through the glass floor to figure out how to move the doors but like you I can't click on anything. Do you have a mac?

06/23/2011, 12:53 pm	#3
Hardy47 Junior Member Join Date: Jul 2009 Posts: 9	Hello! Yes I am stuck at this point too. If you got any help, pleasetell me. Kind regards

06/23/2011, 12:58 pm	#4
Sir Craigius Senior Member Join Date: Nov 2007 Posts: 232	I seem to have the same problem. I hadnt found any dirt on Edna yet, just got the tickets and was told by the diver where Emmett was. Now Im trapped and nothing is clickable.

06/23/2011, 01:02 pm	#5
kaloo22b Junior Member Join Date: Nov 2010 Posts: 14	Same issue

06/23/2011, 01:02 pm	#6
LoneWolf1992 Junior Member Join Date: Mar 2011 Posts: 2	Same here. I cant click on anything.

06/23/2011, 01:03 pm	#7
Lauren1991 Junior Member Join Date: Jun 2011 Posts: 7	Sorry, just curious, do you all have Mac computers or Windows?

06/23/2011, 01:04 pm	#8
Sir Craigius Senior Member Join Date: Nov 2007 Posts: 232	I have Windows 7.

06/23/2011, 01:07 pm	#9
Hardy47 Junior Member Join Date: Jul 2009 Posts: 9	I also have Windows 7

06/23/2011, 01:08 pm	#10
SestrenNK Junior Member Join Date: Feb 2011 Posts: 1	Windows 7, having the same problem. If there's stuff to click on, the game isn't recognizing it, and I can't leave the room either. Clicking on those panels only makes Marty move, nothing else. Restarting the game doesn't do anything for it.

06/23/2011, 01:12 pm	#11
Hardy47 Junior Member Join Date: Jul 2009 Posts: 9	Yes I also cannot use any panels.

06/23/2011, 01:13 pm	#13
dxdy Member Join Date: Jan 2011 Posts: 61	i also have windows 7 and not have any problem.... but i try now on laptop to test it.... P.S. did you first done with Edna dirt before come to glass house?

06/23/2011, 01:16 pm	#15
Hardy47 Junior Member Join Date: Jul 2009 Posts: 9	yes we did so. where do you think we have to push the wall?

06/23/2011, 01:21 pm	#16
dxdy Member Join Date: Jan 2011 Posts: 61	on glass wall must have small panel which you must click.... waait i try to get screen when be there in game....

06/23/2011, 01:27 pm	#17
Vetinari Junior Member Join Date: Jun 2009 Posts: 4	Doesn't work for me either. I see the panels, but there are no hotspots. Neither the panel, nor the glass floor, nor an exit. Totally stuck.

06/23/2011, 01:37 pm	#18
puzzlebox Telltale Team Join Date: Sep 2009 Posts: 3,676	Hi guys, this is a (pretty major) bug that's been discovered post-release. Seems it happens if you try to go into the glass house BEFORE you talk to the diver about Emmett's whereabouts. There's a savegame here that should help you get over the bug if you don't want to replay a chunk of the game. It would be great if you could post any further info about the glass house bug in this support thread. Thanks guys, Telltale are working on it right now and will release a patched version when it's sorted.

06/23/2011, 01:50 pm	#19
Sir Craigius Senior Member Join Date: Nov 2007 Posts: 232	Yeah I did go into the glass house before there was a reason to actually. Marty just said it was empty and came back out again. I started over and this time only went in when prompted to and the bug didnt occur.

06/23/2011, 01:52 pm	#20
majorscud Immigrated Mr. Saturn. Join Date: Jun 2009 Location: Florida Posts: 3	I talked to the diver first, and I still got hit with the bug.