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06/30/2011, 07:55 am
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#1 |
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Junior Member
Join Date: Jan 2011
Posts: 8
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Sam and Max Season 3 DVD costs me money despite the fact that I own all episodes
I was going to buy the Sam and Max Season 3 DVD, because I like to have physical copies of all of my games but when I went to buy it, the store page said I would have to pay $20 + shipping. It said that was because I didn't own any of the seasons episodes, when in fact I own all five of the seasons episodes.
How do I get the store to recognize that I own all five episodes so I can get the DVD for free? |
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06/30/2011, 08:45 am
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#2 | |
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Senior Member
Join Date: Jan 2007
Location: middle of nowhere, PA
Posts: 407
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Quote:
As an afterthought, you did buy the episodes here in the store, right? You can only claim a physical disc if the episodes were purchased here in their store and not through Steam/PSN/Xbox Live/etc. Just double checking that end of things.
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Here I am, brain the size of a planet, and I'm sitting here responding to posts. Last edited by jweir; 06/30/2011 at 08:48 am. |
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06/30/2011, 12:31 pm
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#3 | |
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Senior Member
Join Date: Jun 2009
Location: Winnipeg, Manitoba, Canada
Posts: 4,651
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This is a known issue if you bought the Sam & Max Complete Pack. If that's the case you'll have to email support with your order number and they'll hook you up.
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