Telltale Games

Scnew · 07/10/2011, 07:20 pm

Quote:

Originally Posted by Davies

For goodness sakes, do it! It's the only way these people will learn not to treat their customers like crap.

The only reason I'm hesitant to is that I'm not sure how it will work, considering I -did- get the one digital thing I ordered.

TomPravetz · 07/10/2011, 07:21 pm

Quote:

Originally Posted by Kevin Bruner

...
Which is both redundant and reinforces my pet peeve of people spelling Telltale "TellTale"
...

I win.

caenicus · 07/10/2011, 07:23 pm

I just received a very kind email from Amy in support. Forget everything I said.

TomPravetz · 07/10/2011, 07:25 pm

Quote:

Originally Posted by caenicus

I just received a very kind email from Amy in support. Forget everything I said.

Who are you?

FatBaby · 07/10/2011, 07:26 pm

Shortly, after I made my post, I too as well got an e-mail from Amy.

TomPravetz · 07/10/2011, 07:28 pm

Quote:

Originally Posted by FatBaby

Shortly, after I made my post, I too as well got an e-mail from Amy.

I feel like this thread should seriously be closed now. (Or switch the name to "Don't spell "Telltale" "TellTale"!)

Davies · 07/10/2011, 07:30 pm

Quote:

Originally Posted by TomPravetz

I feel like this thread should seriously be closed now. (Or switch the name to "Don't spell "Telltale" "TellTale"!)

You do not win. I don't play by the rules...

TElLtAlE teLlTaLe TELLTALE telLLLLtalllle TellTale

TomPravetz · 07/10/2011, 07:31 pm

Quote:

Originally Posted by Davies

You do not win. I don't play by the rules...

TElLtAlE teLlTaLe TELLTALE telLLLLtalllle TellTale

Breaking the rules does not mean you don't lose. You still lose.

caenicus · 07/10/2011, 07:34 pm

Quote:

Originally Posted by TomPravetz

I feel like this thread should seriously be closed now. (Or switch the name to "Don't spell "Telltale" "TellTale"!)

Ha! I agree. My whining has served its purpose: To get Support's attention with regards to shipping. And that's been addressed, and Amy was very professional about it.

Scnew · 07/10/2011, 07:36 pm

I haven't heard anything regarding shipping or a refund for the canceled Sam and Max bundle.

*Hero1* · 07/10/2011, 09:33 pm

I think Dan Connors was saying Telltale's game sales have increased 1000% in 1 year. I don't think the support staff reflects this adjustement in sales though. They obviously need more resources. I can understand people's frustration. I placed an order which basically took 5 months and many emails and posts on the forum to even get to me. Hopefully Amy gets some help over there.

Amy Lukima · 07/10/2011, 10:14 pm

Quote:

Originally Posted by Hero1

I think Dan Connors was saying Telltale's game sales have increased 1000% in 1 year. I don't think the support staff reflects this adjustement in sales though. They obviously need more resources. I can understand people's frustration. I placed an order which basically took 5 months and many emails and posts on the forum to even get to me. Hopefully Amy gets some help over there.

@Hero

We're actually changing shipping companies which should cut down on our issues tremendously.

Rather Dashing · 07/10/2011, 10:35 pm

Cool. Am I actually getting the stuff in MY order? You've kind of been holding onto my money for awhile now....

Amy Lukima · 07/10/2011, 11:11 pm

Quote:

Originally Posted by Rather Dashing

Cool. Am I actually getting the stuff in MY order? You've kind of been holding onto my money for awhile now....

Do you have a ticket number?

07/10/2011, 09:33 pm	#51
Hero1 conclusion jumper Join Date: Oct 2006 Location: melbourne, australia Posts: 1,766	I think Dan Connors was saying Telltale's game sales have increased 1000% in 1 year. I don't think the support staff reflects this adjustement in sales though. They obviously need more resources. I can understand people's frustration. I placed an order which basically took 5 months and many emails and posts on the forum to even get to me. Hopefully Amy gets some help over there. __________________ Patience is a sharp razor to swallow...

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07/10/2011, 07:23 pm	#43
caenicus Junior Member Join Date: Jun 2009 Posts: 29	I just received a very kind email from Amy in support. Forget everything I said.

07/10/2011, 07:26 pm	#45
FatBaby Junior Member Join Date: Jun 2011 Posts: 15	Shortly, after I made my post, I too as well got an e-mail from Amy.

07/10/2011, 07:36 pm	#50
Scnew Fighter of the Night Man Join Date: Jul 2010 Posts: 954	I haven't heard anything regarding shipping or a refund for the canceled Sam and Max bundle.