Telltale Games

Sacador · 07/28/2011, 01:36 pm

Hello,

I got my Sam & Max Season 3 DVD months ago, but I hadn't attempted to play it as of yet, since I was saving it for the last. I was thrilled that it was a hybrid disc, since the Season 2 DVD was also a hybrid and worked perfectly on my PC (it still does!). However, once I insert the Season 3 DVD, my computer goes nuts, slows down unusually, crashes explorer.exe etc. I checked if the disc has any scratches or smudges, but it is clean as a whistle.

Mostly the disc isn't recognized, but when it does the auto-play doesn't work. When I try to "open" the disc, I have to navigate through a lot of non-responsive menus, but when I double-click setup.exe, explorer.exe crashes again.

I tried the disc on my laptop, which didn't recognize it at all at first, but then after my 4th try re-inserting it, the disc got stuck in my laptop's DVD drive (ejecting didn't work). Thankfully I managed to get it out with persistence in hitting the eject button. However, my laptop doesn't show a DVD drive icon anymore, and that icon is replaced by a new hard drive (Q).

I've bought and played all of Telltale's games and I was looking forward to playing Devil's Playhouse. I guess, I will have to download them from "My Games" but I won't be able to to see the Extras (since my DVD player is broken-and I doubt the disc would work if it wasn't). Also, I enjoy playing the games in one neat package.

I'm in Turkey, and I had game DVDs like TOMI and Wallace & Gromit shipped here, but it took months for them to arrive. So, I had Devil's Playhouse shipped to my friend visiting the United States, and I got it from her when she returned to Turkey. I'm afraid she won't be making any other overseas excursions.

My PC specs:
Windows 7 64 bit,
Intel Core 2 Duo CPU @ 3.0 Ghz,
4 GB RAM, Nvidia Geforce 9800 GT 1GB

Thanks in advance!

*Icedhope* · 07/28/2011, 03:03 pm

I would try updating your DVD Drive making sure it's installed with the latest drivers.

Sacador · 07/29/2011, 01:47 am

Well, I tried to update my DVD drive but it seems it was up-to-date already, so I also uninstalled and installed my DVD drive. I changed my Autoplay options so that it would ask me about the options, and now everytime I press Autoplay there are moments when the my computer screen is unresponsive, but a pop-up screen opens up with options to "Run enhanced content", "Run DVD movie", and "open folder to view files".

Whenever I press "Run enhanced content", there is a lot of waiting and an error message appears: "autorun.exe- Application error- The application was unable to start correctly 0xc0000006. Click OK to close the application". I was lucky this time around I guess, since the DVD was recognized by my PC but this is not the case most of the time. I couldn't open the DVD folder this time around, since the window quickly becomes "not responding" and when I try to close it, it restarts explorer.exe. Also, I can't right click on the drive when the DVD is inserted, since the window becomes unresponsive.

Running the DVD movie does work though and opens Windows Media Player to play the DVD content that starts with a spoiler warning.

I managed to open the contents of the folder, but right-clicking or double-clicking any icon makes the window unresponsive. I would be overjoyed if double-clicking setup.exe or autorun.exe worked

Thank you for the idea Icedhope and it seems to have alleviated conditions a bit!

07/28/2011, 01:36 pm	#1
Sacador Junior Member Join Date: Jan 2010 Posts: 5	Sam & Max Devil's Playhouse Collector's DVD Doesn't Work Hello, I got my Sam & Max Season 3 DVD months ago, but I hadn't attempted to play it as of yet, since I was saving it for the last. I was thrilled that it was a hybrid disc, since the Season 2 DVD was also a hybrid and worked perfectly on my PC (it still does!). However, once I insert the Season 3 DVD, my computer goes nuts, slows down unusually, crashes explorer.exe etc. I checked if the disc has any scratches or smudges, but it is clean as a whistle. Mostly the disc isn't recognized, but when it does the auto-play doesn't work. When I try to "open" the disc, I have to navigate through a lot of non-responsive menus, but when I double-click setup.exe, explorer.exe crashes again. I tried the disc on my laptop, which didn't recognize it at all at first, but then after my 4th try re-inserting it, the disc got stuck in my laptop's DVD drive (ejecting didn't work). Thankfully I managed to get it out with persistence in hitting the eject button. However, my laptop doesn't show a DVD drive icon anymore, and that icon is replaced by a new hard drive (Q). I've bought and played all of Telltale's games and I was looking forward to playing Devil's Playhouse. I guess, I will have to download them from "My Games" but I won't be able to to see the Extras (since my DVD player is broken-and I doubt the disc would work if it wasn't). Also, I enjoy playing the games in one neat package. I'm in Turkey, and I had game DVDs like TOMI and Wallace & Gromit shipped here, but it took months for them to arrive. So, I had Devil's Playhouse shipped to my friend visiting the United States, and I got it from her when she returned to Turkey. I'm afraid she won't be making any other overseas excursions. My PC specs: Windows 7 64 bit, Intel Core 2 Duo CPU @ 3.0 Ghz, 4 GB RAM, Nvidia Geforce 9800 GT 1GB Thanks in advance!

07/28/2011, 03:03 pm	#2
Icedhope 007 Join Date: Jun 2008 Location: IL Posts: 3,292	I would try updating your DVD Drive making sure it's installed with the latest drivers. __________________ Good things come to those who wait, bad things come to those who hate, girlfriends come to those who date, children come to those who mate. ~ Haggis "My opinons are my own and reflect myself and not TTG also I don't work for them...they just gave me mod powers." "Requiescat in pace my father and nephew" Now Playing: ~~MGS3~~ - ~~Portable Ops~~ - Peace Walker - Metal Gear - Solid Snake - Metal Gear Solid - MGS2 - MGS4

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07/29/2011, 01:47 am	#3
Sacador Junior Member Join Date: Jan 2010 Posts: 5	Well, I tried to update my DVD drive but it seems it was up-to-date already, so I also uninstalled and installed my DVD drive. I changed my Autoplay options so that it would ask me about the options, and now everytime I press Autoplay there are moments when the my computer screen is unresponsive, but a pop-up screen opens up with options to "Run enhanced content", "Run DVD movie", and "open folder to view files". Whenever I press "Run enhanced content", there is a lot of waiting and an error message appears: "autorun.exe- Application error- The application was unable to start correctly 0xc0000006. Click OK to close the application". I was lucky this time around I guess, since the DVD was recognized by my PC but this is not the case most of the time. I couldn't open the DVD folder this time around, since the window quickly becomes "not responding" and when I try to close it, it restarts explorer.exe. Also, I can't right click on the drive when the DVD is inserted, since the window becomes unresponsive. Running the DVD movie does work though and opens Windows Media Player to play the DVD content that starts with a spoiler warning. I managed to open the contents of the folder, but right-clicking or double-clicking any icon makes the window unresponsive. I would be overjoyed if double-clicking setup.exe or autorun.exe worked Thank you for the idea Icedhope and it seems to have alleviated conditions a bit!