Telltale Games

Nice Boat · 08/09/2011, 02:00 pm

Hello, I have not been replyed about my problem, so, I quote it here.

Quote:

Hello Telltale, my last order have arrived at my home two days ago, today I open the package and I see that, one of the games, Bone: The Great Cow Race, it is damaged (not the disc, but the box and paper).

I don't know how to explain, but it has like a cut at the back of the box, which seems really horrible. If you wanted to I can take a photo.

So I'm writing to you requesting a solution about that, any chance of an exchange or something?

Amy Lukima · 08/10/2011, 02:45 pm

We must be in your trash, here's the message we sent:

From:
To: .com>
Subject: Re: My last purchase
Date: August 2, 2011 11:24 am

Hi D

I'm sorry about that issue. I've ordered the disc to be reshipped to you (I can't send only the box).

Ferenc

Nice Boat · 08/11/2011, 08:26 am

I see, thanks, I don't know how, but I don't recive any mails from you never, only when I bought something.

I'm searching my August 2 mails and I don't see any TG mail, it is really weird :s

However, I wanna tell you I'm very happy with your service, and I want to thank you for your solution, thank you guys.

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08/10/2011, 02:45 pm	#2
Amy Lukima Senior Member Join Date: Sep 2010 Location: San Francisco CA Posts: 827	We must be in your trash, here's the message we sent: From: To: .com> Subject: Re: My last purchase Date: August 2, 2011 11:24 am Hi D I'm sorry about that issue. I've ordered the disc to be reshipped to you (I can't send only the box). Ferenc

08/11/2011, 08:26 am	#3
Nice Boat Junior Member Join Date: Apr 2011 Location: Spain, Europe Posts: 9	I see, thanks, I don't know how, but I don't recive any mails from you never, only when I bought something. I'm searching my August 2 mails and I don't see any TG mail, it is really weird :s However, I wanna tell you I'm very happy with your service, and I want to thank you for your solution, thank you guys.