Telltale Games

ixemun · 08/25/2011, 11:40 am

so I bought the game for 10USD when it first came out (the first episode), seeing that on steam now only has the full episode package on sale and the 2nd episode doesn't pops out in my game library, does that mean I have to purchase the whole series? D=

nco2k · 08/25/2011, 12:32 pm

i paid almost 10€ when ep1 came out on steam. it was pretty much a ripoff, compared to the 0,79€ for the iphone. now there is a 5€ bundle for all 3 episodes?! sounds like a very very bad joke to me...

thom-22 · 08/25/2011, 05:31 pm

Quote:

Originally Posted by ixemun

so I bought the game for 10USD when it first came out (the first episode), seeing that on steam now only has the full episode package on sale and the 2nd episode doesn't pops out in my game library, does that mean I have to purchase the whole series? D=

Yes, you will have to buy the full series, or the new episodes individually, as your original purchase was for the first episode only. But hopefully Telltale will offer some kind of upgrade pricing for those who have already paid for the first episode. We just have to wait to find out what Telltale announces. It won't necessarily be exactly the same as what Steam is doing.

Quote:

Originally Posted by nco2k

i paid almost 10€ when ep1 came out on steam. it was pretty much a ripoff, compared to the 0,79€ for the iphone. now there is a 5€ bundle for all 3 episodes?! sounds like a very very bad joke to me...

That's not the regular price of the bundle, that's your Steam upgrade deal. In the U.S. the bundle price on Steam is currently $14.99. So it sounds like the total cost of the package will end up being the same whether or not you already have the first episode.

tonyunreal · 08/25/2011, 05:41 pm

You DONT have to pay the full price, just log in to steam and head to the new Hector series store page, the price next to the Add to Cart button will become something like "-75%: $4.99 USD", at least it did for me.

thom-22 · 08/25/2011, 05:53 pm

Quote:

Originally Posted by tonyunreal

You DONT have to pay the full price, just log in to steam and head to the new Hector series store page, the price next to the Add to Cart button will become something like "-75%: $4.99 USD", at least it did for me.

Had you already bought Episode 1 through Steam?

Logged in to either the website or through the Steam client, I see the price as $14.99 USD, 25% off the regular price of $19.99.

Armand1880 · 08/26/2011, 08:20 am

Bought episode 1 on steam a while back: after logging in the price drops to $4.99 for the whole season upgrade. GREAT deal! I paid $8.99 for the first episode when it came out, and now $5 for the final two episodes.
For once I'm glad I bought a Telltale game through Steam.

Carm · 08/26/2011, 09:38 pm

The price for me is showing 14.99 no matter what I do. I dunno if I should contact Steam or what to see what's going on, if the price should be cheaper if you own the first episode.

**puzzlebox** · 08/26/2011, 10:07 pm

Quote:

Originally Posted by Carm

The price for me is showing 14.99 no matter what I do. I dunno if I should contact Steam or what to see what's going on, if the price should be cheaper if you own the first episode.

Do you see episode 1 in your games library? I would contact Steam about it.

Carm · 08/27/2011, 06:45 am

Yea, I got it in the Telltale pack during the Summer Sale.

nikmaster · 08/28/2011, 09:16 pm

Same. Price is still 14.99. I have first episode in my library.
I also have bought TT complete pack. May be this is the reason? Or maybe this offer is only valid in selected countries.

chucklas · 08/31/2011, 02:36 pm

Quote:

Originally Posted by Carm

Yea, I got it in the Telltale pack during the Summer Sale.

That means you bought episode 1 from telltale directly, not steam. The discount doesn't count for you because you didn't buy episode 1 on steam.

nikmaster · 09/01/2011, 12:38 am

Quote:

Originally Posted by chucklas

That means you bought episode 1 from telltale directly, not steam. The discount doesn't count for you because you didn't buy episode 1 on steam.

No, Summer Sale was on steam.

Mr_Orange · 09/01/2011, 04:53 am

I just picked up the full season for £4.35 off steam.

EDIT: I already had ep1, not sure if that makes a difference.

nikmaster · 09/01/2011, 04:59 am

Quote:

Originally Posted by Mr_Orange

I just picked up the full season for £4.35 off steam.

EDIT: I already had ep1, not sure if that makes a difference.

This makes difference. Users who already own 1ep receive 75% discount on steam, but for some reason not everyone receive it.

thom-22 · 09/01/2011, 07:24 am

There is a thread about this on the Steam Forums here and according to a Valve rep, "Users who purchased the Telltale Complete Pack during the Summer Sale should also now get the correct discount for the Hector full series."

Maybe try logging out of Steam and then back in before going to the Hector page on the Steam store?

Carm · 09/01/2011, 09:01 am

Yea, it's fixed for me, they replied to my support ticket last night, didn't see it till a few moments ago.

Nevermind.. It looks to still be buggy, it went from 75% off in my cart to 50% off.

thom-22 · 09/01/2011, 10:38 am

Quote:

Originally Posted by Carm

Yea, it's fixed for me, they replied to my support ticket last night, didn't see it till a few moments ago.

Nevermind.. It looks to still be buggy, it went from 75% off in my cart to 50% off.

I don't think that's a bug but just that the sale is over. The regular new-buyer price doesn't appear to be discounted anymore either -- it's $19.99, same as Telltale's price. I'll bet the regular upgrade price is $9.99, just like Telltale's. Both of these were $5 off, but only for a limited time.

I see you posted in the Steam thread. I hope they work this out for you, it kinda doesn't seem right that some upgraders missed the sale price because of technical issues.

Carm · 09/01/2011, 12:31 pm

So... I just got a response from Steam support basically saying to bad, no 75% discount for you. Even though it was their and Telltales screw up for letting this bug, that has effected many people, to persist for over 4 days.

**puzzlebox** · 09/01/2011, 12:39 pm

Quote:

Originally Posted by Carm

So... I just got a response from Steam support basically saying to bad, no 75% discount for you. Even though it was their and Telltales screw up for letting this bug, that has effected many people, to persist for over 4 days.

To be fair, I think the fault for this one lies with Steam - they administer the Steam store, not Telltale. Sorry you missed out on the discount price though.

Carm · 09/01/2011, 12:50 pm

It's Telltales product, it's partially their fault. They could have gotten it corrected. If I was running a business I'd want to make sure my customers weren't getting screwed over by a company that sells my product. This has been a known problem since the 25th.

http://forums.steampowered.com/forum....php?t=2079472

08/25/2011, 11:40 am	#1
ixemun Junior Member Join Date: Mar 2011 Posts: 16	For early Steam customers so I bought the game for 10USD when it first came out (the first episode), seeing that on steam now only has the full episode package on sale and the 2nd episode doesn't pops out in my game library, does that mean I have to purchase the whole series? D=

08/28/2011, 09:16 pm	#10
nikmaster Junior Member Join Date: Jul 2011 Posts: 5	Same. Price is still 14.99. I have first episode in my library. I also have bought TT complete pack. May be this is the reason? Or maybe this offer is only valid in selected countries. Last edited by nikmaster; 08/28/2011 at 09:22 pm.

09/01/2011, 04:53 am	#13
Mr_Orange Junior Member Join Date: Jun 2009 Posts: 3	I just picked up the full season for £4.35 off steam. EDIT: I already had ep1, not sure if that makes a difference. Last edited by Mr_Orange; 09/01/2011 at 04:56 am.

09/01/2011, 09:01 am	#16
Carm Junior Member Join Date: Aug 2011 Posts: 5	Yea, it's fixed for me, they replied to my support ticket last night, didn't see it till a few moments ago. Nevermind.. It looks to still be buggy, it went from 75% off in my cart to 50% off. Last edited by Carm; 09/01/2011 at 09:09 am.

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08/25/2011, 12:32 pm	#2
nco2k Junior Member Join Date: Aug 2011 Posts: 1	i paid almost 10€ when ep1 came out on steam. it was pretty much a ripoff, compared to the 0,79€ for the iphone. now there is a 5€ bundle for all 3 episodes?! sounds like a very very bad joke to me...

08/25/2011, 05:41 pm	#4
tonyunreal Junior Member Join Date: Aug 2011 Posts: 1	You DONT have to pay the full price, just log in to steam and head to the new Hector series store page, the price next to the Add to Cart button will become something like "-75%: $4.99 USD", at least it did for me.

08/26/2011, 08:20 am	#6
Armand1880 Senior Member Join Date: Nov 2007 Location: Michigan USA Posts: 208	Bought episode 1 on steam a while back: after logging in the price drops to $4.99 for the whole season upgrade. GREAT deal! I paid $8.99 for the first episode when it came out, and now $5 for the final two episodes. For once I'm glad I bought a Telltale game through Steam.

08/26/2011, 09:38 pm	#7
Carm Junior Member Join Date: Aug 2011 Posts: 5	The price for me is showing 14.99 no matter what I do. I dunno if I should contact Steam or what to see what's going on, if the price should be cheaper if you own the first episode.

08/27/2011, 06:45 am	#9
Carm Junior Member Join Date: Aug 2011 Posts: 5	Yea, I got it in the Telltale pack during the Summer Sale.

09/01/2011, 07:24 am	#15
thom-22 Senior Member Join Date: Feb 2010 Location: San Diego, CA Posts: 490	There is a thread about this on the Steam Forums here and according to a Valve rep, "Users who purchased the Telltale Complete Pack during the Summer Sale should also now get the correct discount for the Hector full series." Maybe try logging out of Steam and then back in before going to the Hector page on the Steam store?

09/01/2011, 12:31 pm	#18
Carm Junior Member Join Date: Aug 2011 Posts: 5	So... I just got a response from Steam support basically saying to bad, no 75% discount for you. Even though it was their and Telltales screw up for letting this bug, that has effected many people, to persist for over 4 days.

09/01/2011, 12:50 pm	#20
Carm Junior Member Join Date: Aug 2011 Posts: 5	It's Telltales product, it's partially their fault. They could have gotten it corrected. If I was running a business I'd want to make sure my customers weren't getting screwed over by a company that sells my product. This has been a known problem since the 25th. http://forums.steampowered.com/forum....php?t=2079472

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