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Shopping or Activation Support A beacon of hope in the muggy fug of e-commerce. Post any shopping or activation related questions here or email support at support@telltalegames.com

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Old 03/19/2007, 01:15 pm   #1
Rich
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Default Could I have a refund of payment for episode 4 please?

Hi.

I've recently had to restore my PC to a previous date due to Windows crashing one day last week, when I'd done this I thought I'd lost my previous purchase and install of Abe Lincoln Must Die! Sam and Max's 4th episode so I bought it again with a view to re-downloading, when I tried to download it I found the original downloaded file saved on my F drive! D'oh!

Anyway as I've now paid twice for the game, could I have a refund for paypal transaction number 5UH19883CV712994N of $10.29 please?

I know I'm probably a pain cos I keep asking for refunds, but I made the second purchase in error.

Your helpful response to this would be appreciated.

Rich
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Old 03/19/2007, 01:50 pm   #2
Emily
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Hi Rich,

It's no problem, just email support@telltalegames.com so we have a record of it.

Include the email address you used to purchase it or the order number so we can look up the order. Thanks.
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Old 04/20/2007, 01:07 am   #3
xChri5x
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Could be a scam?
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Old 04/21/2007, 06:43 pm   #4
Emily
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Nah, a lot of people accidentally repurchase the game for whatever reason. The "Buy for $8.95" button on the demo page can be confusing if you don't know how Telltale's system works. We should make it clearer. :P

We can see if people have purchased twice by mistake, just by looking up their orders...
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