Telltale Games

Rich · 03/19/2007, 01:15 pm

Hi.

I've recently had to restore my PC to a previous date due to Windows crashing one day last week, when I'd done this I thought I'd lost my previous purchase and install of Abe Lincoln Must Die! Sam and Max's 4th episode so I bought it again with a view to re-downloading, when I tried to download it I found the original downloaded file saved on my F drive! D'oh!

Anyway as I've now paid twice for the game, could I have a refund for paypal transaction number 5UH19883CV712994N of $10.29 please?

I know I'm probably a pain cos I keep asking for refunds, but I made the second purchase in error.

Your helpful response to this would be appreciated.

Rich

Emily · 03/19/2007, 01:50 pm

Hi Rich,

It's no problem, just email support@telltalegames.com so we have a record of it.

Include the email address you used to purchase it or the order number so we can look up the order. Thanks.

xChri5x · 04/20/2007, 01:07 am

Could be a scam?

Emily · 04/21/2007, 06:43 pm

Nah, a lot of people accidentally repurchase the game for whatever reason. The "Buy for $8.95" button on the demo page can be confusing if you don't know how Telltale's system works. We should make it clearer. :P

We can see if people have purchased twice by mistake, just by looking up their orders...

03/19/2007, 01:15 pm	#1
Rich Junior Member Join Date: Dec 2006 Posts: 9	Could I have a refund of payment for episode 4 please? Hi. I've recently had to restore my PC to a previous date due to Windows crashing one day last week, when I'd done this I thought I'd lost my previous purchase and install of Abe Lincoln Must Die! Sam and Max's 4th episode so I bought it again with a view to re-downloading, when I tried to download it I found the original downloaded file saved on my F drive! D'oh! Anyway as I've now paid twice for the game, could I have a refund for paypal transaction number 5UH19883CV712994N of $10.29 please? I know I'm probably a pain cos I keep asking for refunds, but I made the second purchase in error. Your helpful response to this would be appreciated. Rich

Thread Tools	Search this Thread
Show Printable Version Email this Page	Search this Thread: Advanced Search

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Payment Options	theundergroundhero	Shopping or Activation Support	5	03/18/2007 10:46 am
Help with PayPal payment	Bertus	Shopping or Activation Support	17	11/07/2006 09:19 am

03/19/2007, 01:50 pm	#2
Emily Formerly of the Telltale Team Join Date: Oct 2006 Location: San Francisco Posts: 4,549	Hi Rich, It's no problem, just email support@telltalegames.com so we have a record of it. Include the email address you used to purchase it or the order number so we can look up the order. Thanks.

04/20/2007, 01:07 am	#3
xChri5x Marketplace Reality Join Date: Nov 2006 Location: GTA, Ontario Posts: 1,629	Could be a scam?

04/21/2007, 06:43 pm	#4
Emily Formerly of the Telltale Team Join Date: Oct 2006 Location: San Francisco Posts: 4,549	Nah, a lot of people accidentally repurchase the game for whatever reason. The "Buy for $8.95" button on the demo page can be confusing if you don't know how Telltale's system works. We should make it clearer. :P We can see if people have purchased twice by mistake, just by looking up their orders...