Telltale Games

madquantum · 10/07/2011, 11:22 am

Hi, I bought Hector 2 recently and I cant play it , everytime its crashing when I start the game.

What can I do?

*TTG - Caleb* · 10/07/2011, 03:21 pm

What version of the game are you trying to run? iPad, Iphone, PC, or Mac?

Also, how does it crash? Do you get any kind of error message?

madquantum · 10/10/2011, 03:00 pm

Im trying to run it on a PC,

When I start the game, i see the intro screen then the "Who Cares" logo then it crashes a window pops saying the .exe has stopped working.

madquantum · 10/18/2011, 02:45 am

Can I get some support here?? I bought your game , its not working.....

*DjNDB* · 10/18/2011, 04:01 am

Please try these solutions from the support FAQ.

If that doesn't fix it, please post a dxdiag log.

dxdiag
Windows XP: Go to your start menu and click on run. Type in "dxdiag" and hit enter
Windows Vista / 7: Press the windows key on your keyboard or click on the start menu. Type in "dxdiag" and hit enter.

Now click on the button that says "save all information".
It will prompt you to save a file. Save it where you can find it.

Then zip the file and attach it to a reply in this Thread.

madquantum · 10/18/2011, 12:21 pm

Running the game as administrator fixed the problem...

10/07/2011, 11:22 am	#1
madquantum Junior Member Join Date: Jul 2011 Posts: 5	Hector 2 doesnt work Hi, I bought Hector 2 recently and I cant play it , everytime its crashing when I start the game. What can I do?

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10/07/2011, 03:21 pm	#2
TTG - Caleb Telltale Team Join Date: May 2010 Location: Silent Hill, IL Posts: 119	What version of the game are you trying to run? iPad, Iphone, PC, or Mac? Also, how does it crash? Do you get any kind of error message?

10/10/2011, 03:00 pm	#3
madquantum Junior Member Join Date: Jul 2011 Posts: 5	Im trying to run it on a PC, When I start the game, i see the intro screen then the "Who Cares" logo then it crashes a window pops saying the .exe has stopped working.

10/18/2011, 02:45 am	#4
madquantum Junior Member Join Date: Jul 2011 Posts: 5	Can I get some support here?? I bought your game , its not working.....

10/18/2011, 04:01 am	#5
DjNDB Community Moderator Join Date: Jan 2007 Location: Germany Posts: 4,747	Please try these solutions from the support FAQ. If that doesn't fix it, please post a dxdiag log. dxdiag Windows XP: Go to your start menu and click on run. Type in "dxdiag" and hit enter Windows Vista / 7: Press the windows key on your keyboard or click on the start menu. Type in "dxdiag" and hit enter. Now click on the button that says "save all information". It will prompt you to save a file. Save it where you can find it. Then zip the file and attach it to a reply in this Thread.

10/18/2011, 12:21 pm	#6
madquantum Junior Member Join Date: Jul 2011 Posts: 5	Running the game as administrator fixed the problem...