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Old 10/19/2011, 04:27 pm   #1
pfranzen
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Default Password reset problems?

Hey, I'm having some trouble with the "Forgot your password?" screen. I type in the e-mail address, click "Reset Your Password," and then...nothing. It just refreshes the screen, with no confirmation that anything happened. It's been a few days since I last tried, and I haven't gotten any e-mail yet; is something broken?
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Old 10/20/2011, 01:25 pm   #2
Mike  Community Moderator
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That happens when you've input an email address that we don't have on file. If you're unsure what your account is under, please send me a PM with your full name and/or an order number, and I'll look into it for you.
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Old 10/24/2011, 05:45 am   #3
pfranzen
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That did it! Thank you!
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