Telltale Games

Kikstar92 · 11/16/2011, 05:18 am

After the completion of the download, I placed the dmg setup file in 'applications' as you're supposed to do with all mac programs but when i went to open it, it said the file could not be recognised. I tried opening it in disk utility but that didn't help, wondering if anyone else has the same problem, or if anyone's found the solution.

*divisionten* · 11/16/2011, 05:34 am

Yep! There is already a workaround in the Support forum. Look for the Mac JP sticky. Yo were right in going to Disk Utililiy, but you need to take an extra step once you are in there. Try my way and see if it works.

Kikstar92 · 11/16/2011, 05:44 am

What's a JP sticky and where can I find this support forum? If you're saying that this 'sticky' thing comes WITH the dmg file, not IN it then my download must be missing something cause all i got was the dmg setup file.

P.S. thanks for the reply

*divisionten* · 11/16/2011, 05:52 am

Ah, sorry. A sticky is a kind of forum thread. I'll just link you to it. Tell me if it helps you.

http://www.telltalegames.com/forums/...ad.php?t=27359

Kikstar92 · 11/16/2011, 05:59 am

thanks for the link, i followed this procedure and it still came up with the 'doesn't recognise this file' response. i've just realised that i haven't updated my macs software in a while, do you think this could have any affect on it? Anyways i'm doing the updates now and hopefully they give me something. Otherwise in the mean time, do you have any other suggestions?? I'm just sooo keen to play this game!!

*divisionten* · 11/16/2011, 06:03 am

Like I posted in the other thread, system information is much appreciated.

Kikstar92 · 11/16/2011, 06:30 am

Okay well the system update didn't make any difference. Well I don't know the system information very well but it's a macbook pro, was a new model when i got it in June last year but i live in Australia so i'm not sure if we're delayed compared to you guys. Hope that helps.

*divisionten* · 11/16/2011, 06:33 am

Quote:

Originally Posted by Kikstar92

Okay well the system update didn't make any difference. Well I don't know the system information very well but it's a macbook pro, was a new model when i got it in June last year but i live in Australia so i'm not sure if we're delayed compared to you guys. Hope that helps.

Nope, a Mac is a Mac. Do me a favor. Click the Apple icon on the top toolbar, and click on "About this Mac".

Tell me EXACTLY what it says. That will help me a LOT.

Kikstar92 · 11/16/2011, 06:38 am

Okay did that and this is what it says:

Mac OS X
Version 10.6.8
Processor 2.53 GHz Intel Core i5
Memory 4GB 1067 MHz DDR3
Startup Disk Macintosh HD

*divisionten* · 11/16/2011, 06:42 am

That's odd. Your system LOOKS like you should be able to handle it, no problem. I'll pass this on to one of the Telltale employees and have them look at it.

Kikstar92 · 11/16/2011, 06:47 am

Thanks for your help, appreciate it

Kikstar92 · 11/17/2011, 12:10 am

Still can't install the dmg file, have any ideas yet?

11/16/2011, 05:18 am	#1
Kikstar92 Junior Member Join Date: Nov 2011 Posts: 16	Problems installing Jurassic Park on Mac After the completion of the download, I placed the dmg setup file in 'applications' as you're supposed to do with all mac programs but when i went to open it, it said the file could not be recognised. I tried opening it in disk utility but that didn't help, wondering if anyone else has the same problem, or if anyone's found the solution.

11/16/2011, 05:34 am	#2
divisionten Card (Whale) Shark Join Date: Mar 2010 Location: 時の向こう風の町 Posts: 2,314	Yep! There is already a workaround in the Support forum. Look for the Mac JP sticky. Yo were right in going to Disk Utililiy, but you need to take an extra step once you are in there. Try my way and see if it works. __________________ I am a community moderator, here to assist, keep the peace, and keep these boards clean and friendly for all. I am a volunteer, and not a Telltale employee, and my opinions are my own. --Playin' poker with GLaDOS before it was cool--

11/16/2011, 05:52 am	#4
divisionten Card (Whale) Shark Join Date: Mar 2010 Location: 時の向こう風の町 Posts: 2,314	Ah, sorry. A sticky is a kind of forum thread. I'll just link you to it. Tell me if it helps you. http://www.telltalegames.com/forums/...ad.php?t=27359 __________________ I am a community moderator, here to assist, keep the peace, and keep these boards clean and friendly for all. I am a volunteer, and not a Telltale employee, and my opinions are my own. --Playin' poker with GLaDOS before it was cool--

11/16/2011, 06:03 am	#6
divisionten Card (Whale) Shark Join Date: Mar 2010 Location: 時の向こう風の町 Posts: 2,314	Like I posted in the other thread, system information is much appreciated. __________________ I am a community moderator, here to assist, keep the peace, and keep these boards clean and friendly for all. I am a volunteer, and not a Telltale employee, and my opinions are my own. --Playin' poker with GLaDOS before it was cool--

11/16/2011, 06:42 am	#10
divisionten Card (Whale) Shark Join Date: Mar 2010 Location: 時の向こう風の町 Posts: 2,314	That's odd. Your system LOOKS like you should be able to handle it, no problem. I'll pass this on to one of the Telltale employees and have them look at it. __________________ I am a community moderator, here to assist, keep the peace, and keep these boards clean and friendly for all. I am a volunteer, and not a Telltale employee, and my opinions are my own. --Playin' poker with GLaDOS before it was cool--

11/16/2011, 05:44 am	#3
Kikstar92 Junior Member Join Date: Nov 2011 Posts: 16	What's a JP sticky and where can I find this support forum? If you're saying that this 'sticky' thing comes WITH the dmg file, not IN it then my download must be missing something cause all i got was the dmg setup file. P.S. thanks for the reply

11/16/2011, 05:59 am	#5
Kikstar92 Junior Member Join Date: Nov 2011 Posts: 16	thanks for the link, i followed this procedure and it still came up with the 'doesn't recognise this file' response. i've just realised that i haven't updated my macs software in a while, do you think this could have any affect on it? Anyways i'm doing the updates now and hopefully they give me something. Otherwise in the mean time, do you have any other suggestions?? I'm just sooo keen to play this game!!

11/16/2011, 06:30 am	#7
Kikstar92 Junior Member Join Date: Nov 2011 Posts: 16	Okay well the system update didn't make any difference. Well I don't know the system information very well but it's a macbook pro, was a new model when i got it in June last year but i live in Australia so i'm not sure if we're delayed compared to you guys. Hope that helps.

11/16/2011, 06:38 am	#9
Kikstar92 Junior Member Join Date: Nov 2011 Posts: 16	Okay did that and this is what it says: Mac OS X Version 10.6.8 Processor 2.53 GHz Intel Core i5 Memory 4GB 1067 MHz DDR3 Startup Disk Macintosh HD

11/16/2011, 06:47 am	#11
Kikstar92 Junior Member Join Date: Nov 2011 Posts: 16	Thanks for your help, appreciate it

11/17/2011, 12:10 am	#12
Kikstar92 Junior Member Join Date: Nov 2011 Posts: 16	Still can't install the dmg file, have any ideas yet?

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