Telltale Games

fallenwithsnow · 11/15/2011, 07:12 pm

I can't figure out why it won't launch

**puzzlebox** · 11/15/2011, 07:22 pm

Do you get any error messages, or it just does nothing?

fallenwithsnow · 11/15/2011, 07:34 pm

the application telltale games quit unexpectedly

**puzzlebox** · 11/15/2011, 07:37 pm

Can you post a DXDiag? I don't know what the problem might be, but that info may help the Telltale guys tomorrow.

To send a DXDiag, click the Start menu, click Run, and then type in DXDiag and press enter. After it loads, click Save All Information and save the file where you'll be able to easily find it. Open the file and then press Ctrl+A followed by Ctrl+C to copy the contents of the file, and then include that in a reply.

Glyph2040 · 11/15/2011, 08:03 pm

Hi there, I'm having the same issue. "telltale application quit unexpectedly" Just WEIRD! I don't know what's wrong but the game completely fails to launch after downloaded & installed correctly. Could it be because I'm running OSX 10.5.8? But the odd thing is I can run Back to the Future on the same MacBook Pro machine with no issues at all.
Also, after the .dmg file mounted, the game file itself "JurassicPark100" doesn't have an icon associated with the file at all... just the generic App icon OSX assigns to Apps which don't have their own icon to begin with. odd...
Something's up with the downloaded file I'm guessing? HELP PLEASE! =(

(Damn! & I was really hoping to take it for a spin tonight! argh.)
Thanks for the help in advance!

sb09qr · 11/15/2011, 10:33 pm

same issue, telltale application quit unexpectedly kinda bummed i would have liked to at least have seen the game in action after staying up till 2 am to download it.

Glyph2040 · 11/15/2011, 11:25 pm

I'm re-downloading file (as if that would help, lol) but I just came across this: http://www.telltalegames.com/forums/...ad.php?t=27359 Perhaps it will help? Feel to free to try it out & let me know how it works you, if you get a chance to try it out before my download is finished, again. =P Good luck!

piccobello · 11/16/2011, 07:01 am

Quote:

Originally Posted by Glyph2040

Could it be because I'm running OSX 10.5.8?

Yes, the minimum requirements say you need to have Snow Leopard (10.6.x)

go upgrade

Quote:

Originally Posted by puzzlebox

To send a DXDiag, click the Start menu, click Run, and then type in DXDiag and press enter. After it loads, click Save All Information and save the file where you'll be able to easily find it. Open the file and then press Ctrl+A followed by Ctrl+C to copy the contents of the file, and then include that in a reply.

This doesnt work on a Mac

*divisionten* · 11/16/2011, 07:03 am

SysReq are X.6 or above. Sorry. The reason why BttF worked was because they patched it for OSX.5 users.

piccobello · 11/16/2011, 07:13 am

Bugs I've recognized so far:

- Do not rename "JurassicPark100.app" (it creates a new folder in ~/Library/Application Support/Telltale Games/) which doesn't let you load your save game anymore

- If you are having problems with the resolution (may cause black screen): Do not play with prefs.prop - it doesnt changes anything.If you have the luck to own a Time machine recover this file from the last date it worked

- Do not press CMD + H to hide the game (like in other applications). It will crash immediately !

*divisionten* · 11/16/2011, 07:38 am

If anyone has problems with their prefs.pop, I can make them a replacement.

snottlebocket · 11/16/2011, 09:27 am

Just downloaded the game on steam. When I try to run it the screen goes black like it's heading ingame. Then it just flashes back to the desktop and I get a nice long stack traced error report.

Never even made it to the game's splash screen.

I have a recent macbook pro running osx lion. Anyone else having this problem?

*divisionten* · 11/16/2011, 10:41 am

Hey, merging this with the other Mac support thread. Since I'm not on Lion, I can't replicate the issue, but I know someone will try ASAP.

Crushem · 11/16/2011, 08:21 pm

Hey I was having this same issue in 10.7.2
I got it working. Here is the thread I started because I didn't see this one.

http://www.telltalegames.com/forums/...ad.php?t=27460

*divisionten* · 11/16/2011, 08:23 pm

Nice. Thanks for the find! As a fellow Mac user, this is always appreciated.

Crushem · 11/16/2011, 08:28 pm

Def, Anytime. I will edit it and clean it up a little. Curious to see if it works for anyone else.

Now if I could get my save to load...

Rusty_Shackleford · 11/17/2011, 01:32 am

Hello Fellow Mac Users!

I haven't experienced any of the issues above, but have noticed this:

I've found that accessing the main menu (pressing Esc or space bar) during cutscenes can cause the game to crash when attempting to return. I've reproduced this again and again, but it only seems to occur during cutscenes. I've since noticed that the game auto saves anyway, so there's no reason to return to the main menu other than to pause. Otherwise it runs great on the highest setting. I'm using a 2011 27" iMac running Snow Leopard. Has anyone else had this problem?

_djs_ · 11/17/2011, 02:19 am

Some times when the characters are talking, there's echo!

Testikkeli · 11/17/2011, 05:30 am

Quote:

Originally Posted by Rusty_Shackleford

Hello Fellow Mac Users!

I haven't experienced any of the issues above, but have noticed this:

I've found that accessing the main menu (pressing Esc or space bar) during cutscenes can cause the game to crash when attempting to return. I've reproduced this again and again, but it only seems to occur during cutscenes. I've since noticed that the game auto saves anyway, so there's no reason to return to the main menu other than to pause. Otherwise it runs great on the highest setting. I'm using a 2011 27" iMac running Snow Leopard. Has anyone else had this problem?

This happens to me almost every time I hit pause and try to resume the game. The thing that really annoys me is I have to SHUT DOWN the whole iMac. There's just no response after it gets stuck in that grey fossil pause screen. Please fix this.

Rusty_Shackleford · 11/17/2011, 05:51 am

EXACTLY the same for me, pressing the power button is the only way to get out of it. Glad to hear someone else is having this problem!

11/15/2011, 07:12 pm	#1
fallenwithsnow Junior Member Join Date: Nov 2011 Posts: 2	JP for Mac game fails to launch, and other Mac Issues I can't figure out why it won't launch

11/15/2011, 08:03 pm	#5
Glyph2040 Junior Member Join Date: Apr 2011 Posts: 3	Crashing for me as well.... Hi there, I'm having the same issue. "telltale application quit unexpectedly" Just WEIRD! I don't know what's wrong but the game completely fails to launch after downloaded & installed correctly. Could it be because I'm running OSX 10.5.8? But the odd thing is I can run Back to the Future on the same MacBook Pro machine with no issues at all. Also, after the .dmg file mounted, the game file itself "JurassicPark100" doesn't have an icon associated with the file at all... just the generic App icon OSX assigns to Apps which don't have their own icon to begin with. odd... Something's up with the downloaded file I'm guessing? HELP PLEASE! =( (Damn! & I was really hoping to take it for a spin tonight! argh.) Thanks for the help in advance! Last edited by Glyph2040; 11/15/2011 at 10:43 pm.

11/16/2011, 07:03 am	#9
divisionten Card (Whale) Shark Join Date: Mar 2010 Location: 時の向こう風の町 Posts: 2,314	SysReq are X.6 or above. Sorry. The reason why BttF worked was because they patched it for OSX.5 users. __________________ I am a community moderator, here to assist, keep the peace, and keep these boards clean and friendly for all. I am a volunteer, and not a Telltale employee, and my opinions are my own. --Playin' poker with GLaDOS before it was cool--

11/16/2011, 07:13 am	#10
piccobello RAWR! Join Date: Mar 2011 Location: Germany Posts: 197	Bugs I've recognized so far: - Do not rename "JurassicPark100.app" (it creates a new folder in ~/Library/Application Support/Telltale Games/) which doesn't let you load your save game anymore - If you are having problems with the resolution (may cause black screen): Do not play with prefs.prop - it doesnt changes anything.If you have the luck to own a Time machine recover this file from the last date it worked - Do not press CMD + H to hide the game (like in other applications). It will crash immediately ! Last edited by piccobello; 11/16/2011 at 07:17 am.

11/16/2011, 07:38 am	#11
divisionten Card (Whale) Shark Join Date: Mar 2010 Location: 時の向こう風の町 Posts: 2,314	If anyone has problems with their prefs.pop, I can make them a replacement. __________________ I am a community moderator, here to assist, keep the peace, and keep these boards clean and friendly for all. I am a volunteer, and not a Telltale employee, and my opinions are my own. --Playin' poker with GLaDOS before it was cool--

11/15/2011, 07:22 pm	#2
puzzlebox Telltale Team Join Date: Sep 2009 Posts: 3,746	Do you get any error messages, or it just does nothing?

11/15/2011, 07:34 pm	#3
fallenwithsnow Junior Member Join Date: Nov 2011 Posts: 2	the application telltale games quit unexpectedly

11/15/2011, 07:37 pm	#4
puzzlebox Telltale Team Join Date: Sep 2009 Posts: 3,746	Can you post a DXDiag? I don't know what the problem might be, but that info may help the Telltale guys tomorrow. To send a DXDiag, click the Start menu, click Run, and then type in DXDiag and press enter. After it loads, click Save All Information and save the file where you'll be able to easily find it. Open the file and then press Ctrl+A followed by Ctrl+C to copy the contents of the file, and then include that in a reply.

11/15/2011, 10:33 pm	#6
sb09qr Junior Member Join Date: Mar 2011 Posts: 2	same issue, telltale application quit unexpectedly kinda bummed i would have liked to at least have seen the game in action after staying up till 2 am to download it.

11/15/2011, 11:25 pm	#7
Glyph2040 Junior Member Join Date: Apr 2011 Posts: 3	I'm re-downloading file (as if that would help, lol) but I just came across this: http://www.telltalegames.com/forums/...ad.php?t=27359 Perhaps it will help? Feel to free to try it out & let me know how it works you, if you get a chance to try it out before my download is finished, again. =P Good luck!

11/16/2011, 09:27 am	#12
snottlebocket Junior Member Join Date: Oct 2011 Posts: 3	Game doesn't even start on a mac Just downloaded the game on steam. When I try to run it the screen goes black like it's heading ingame. Then it just flashes back to the desktop and I get a nice long stack traced error report. Never even made it to the game's splash screen. I have a recent macbook pro running osx lion. Anyone else having this problem?

11/16/2011, 10:41 am	#13
divisionten Card (Whale) Shark Join Date: Mar 2010 Location: 時の向こう風の町 Posts: 2,314	Hey, merging this with the other Mac support thread. Since I'm not on Lion, I can't replicate the issue, but I know someone will try ASAP. __________________ I am a community moderator, here to assist, keep the peace, and keep these boards clean and friendly for all. I am a volunteer, and not a Telltale employee, and my opinions are my own. --Playin' poker with GLaDOS before it was cool--

11/16/2011, 08:21 pm	#14
Crushem Member Join Date: Jul 2008 Posts: 35	Hey I was having this same issue in 10.7.2 I got it working. Here is the thread I started because I didn't see this one. http://www.telltalegames.com/forums/...ad.php?t=27460

11/16/2011, 08:23 pm	#15
divisionten Card (Whale) Shark Join Date: Mar 2010 Location: 時の向こう風の町 Posts: 2,314	Nice. Thanks for the find! As a fellow Mac user, this is always appreciated. __________________ I am a community moderator, here to assist, keep the peace, and keep these boards clean and friendly for all. I am a volunteer, and not a Telltale employee, and my opinions are my own. --Playin' poker with GLaDOS before it was cool--

11/16/2011, 08:28 pm	#16
Crushem Member Join Date: Jul 2008 Posts: 35	Def, Anytime. I will edit it and clean it up a little. Curious to see if it works for anyone else. Now if I could get my save to load...

11/17/2011, 01:32 am	#17
Rusty_Shackleford Junior Member Join Date: Dec 2009 Posts: 13	Hello Fellow Mac Users! I haven't experienced any of the issues above, but have noticed this: I've found that accessing the main menu (pressing Esc or space bar) during cutscenes can cause the game to crash when attempting to return. I've reproduced this again and again, but it only seems to occur during cutscenes. I've since noticed that the game auto saves anyway, so there's no reason to return to the main menu other than to pause. Otherwise it runs great on the highest setting. I'm using a 2011 27" iMac running Snow Leopard. Has anyone else had this problem? Last edited by Rusty_Shackleford; 11/17/2011 at 01:36 am.

11/17/2011, 02:19 am	#18
_djs_ Clever boy Join Date: Apr 2011 Location: Porto, Portugal Posts: 207	Some times when the characters are talking, there's echo!

11/17/2011, 05:51 am	#20
Rusty_Shackleford Junior Member Join Date: Dec 2009 Posts: 13	EXACTLY the same for me, pressing the power button is the only way to get out of it. Glad to hear someone else is having this problem!

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