Telltale Games

SlimySloppyEggs · 05/05/2007, 02:35 pm

I downloaded Sam and Max- Episode 3 from my order page and it would not activate. The first two episodes were fine. I have sent two emails to support over the last week that have gone unanswered. My dial-up is slow and it takes more than a few hours to download each episode. Any help would be appreciated, if I have to I will try to download again.
Thanks

tabacco · 05/05/2007, 02:37 pm

Both of your emails were answered, the first within 6 hours and the second within one hour. Have you checked your junk mail folder? If you didn't get either one, send me a PM and I'll send you another key that way.

SlimySloppyEggs · 05/05/2007, 02:49 pm

Quote:

Originally Posted by tabacco

Both of your emails were answered, the first within 6 hours and the second within one hour. Have you checked your junk mail folder? If you didn't get either one, send me a PM and I'll send you another key that way.

Thanks for the quick response. Telltale is right good.

SlimySloppyEggs · 05/06/2007, 06:48 pm

Quote:

Originally Posted by SlimySloppyEggs

Thanks for the quick response. Telltale is right good.

Just in case anybody else had a similiar problem, I was sent activation emails but did not receive them, possibly because of my Hotmail account.

Emily · 05/07/2007, 11:59 am

Hotmail tends to send our emails into the spam folder, although it seems to have gotten better in the past few months.

05/05/2007, 02:35 pm	#1
SlimySloppyEggs Gentle Giant Fan Join Date: Apr 2007 Location: Virginia Posts: 3	Episode 3 will not activate-Emails sent to support I downloaded Sam and Max- Episode 3 from my order page and it would not activate. The first two episodes were fine. I have sent two emails to support over the last week that have gone unanswered. My dial-up is slow and it takes more than a few hours to download each episode. Any help would be appreciated, if I have to I will try to download again. Thanks

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05/05/2007, 02:37 pm	#2
tabacco I Feel Fantastic Join Date: Sep 2006 Location: Marin County, CA Posts: 2,129	Both of your emails were answered, the first within 6 hours and the second within one hour. Have you checked your junk mail folder? If you didn't get either one, send me a PM and I'll send you another key that way.

05/07/2007, 11:59 am	#5
Emily Formerly of the Telltale Team Join Date: Oct 2006 Location: San Francisco Posts: 4,549	Hotmail tends to send our emails into the spam folder, although it seems to have gotten better in the past few months.