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Old 11/15/2011, 04:39 pm   #1
jedimacfan
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Unhappy JP not in "Your Games"

The JP games do not show up for me to download when I log in to TT. I preordered the Deluxe Edition right here, and the commentary and soundtrack show up but not the games. I emailed support, but I was wondering if anyone else had this problem and found a quick fix? Thanks.
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Old 11/15/2011, 04:40 pm   #2
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The game download should be in a section called "Your Games", above the commentary and soundtrack downloads.
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Old 11/15/2011, 04:41 pm   #3
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Check out this thread. It might help.
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Old 11/15/2011, 04:44 pm   #4
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Thanks, but it's not in my games section either. I even did a search on the page for "Jurassic" to make sure I didn't just miss the link. Thanks for the tips, wish they would have worked.
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Old 11/15/2011, 04:45 pm   #5
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You should be seeing it now.
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Old 11/15/2011, 04:45 pm   #6
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Quote:
Originally Posted by Michael Parks View Post
You should be seeing it now.
Indeed I do! Thanks very much!
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Old 11/15/2011, 04:50 pm   #7
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Default Ordered the deluxe pack

I'm having the same problem. I just purchased the deluxe pack and the game is not showing up. Do I have to wait till the game ships to my house to play it? I thought it said i would have access to the game to download just wouldn't get the hard copy till December?
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Old 11/15/2011, 04:55 pm   #8
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Quote:
Originally Posted by jacobjacobs3 View Post
I'm having the same problem. I just purchased the deluxe pack and the game is not showing up. Do I have to wait till the game ships to my house to play it? I thought it said i would have access to the game to download just wouldn't get the hard copy till December?
You're all set now. Try reloading the page, please.
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Old 11/15/2011, 05:01 pm   #9
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Thank you sooooo much. I works now. I have been waiting for ever for this game. I look forward to being taken back to that feeling I had back in '93 when I saw the first movie. Thank you for responding so fast and thank you for making a game about a series I hold very dear.
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Old 11/15/2011, 05:10 pm   #10
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I purchased the deluxe pack yesterday and can't find it in "Your Games" either
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Old 11/15/2011, 05:29 pm   #11
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Just received email telling me it's available (since my order is "Placed February 18, 2011") so I rushed here... not showing up.
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Old 11/15/2011, 05:33 pm   #12
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You should be all set now, Tarand.
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Old 11/15/2011, 05:49 pm   #13
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Quote:
Originally Posted by Michael Parks View Post
You should be all set now, Tarand.
God bless, you sir.

That is scary customer service!
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Old 11/15/2011, 05:51 pm   #14
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Quote:
Originally Posted by Michael Parks View Post
You should be all set now, Tarand.
i have the same probleme i dont find the game to download (i have buy the collector eddition from Jurassic park) and not the soundtrack an not the reste of my bonus

please help me
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Old 11/15/2011, 05:53 pm   #15
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Check again, please, Contedooku.
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Old 11/15/2011, 06:03 pm   #16
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I also have this problem, help me please. can't wait to play the game
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Old 11/15/2011, 07:02 pm   #17
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i got episode one with my jurassic park blu ray but it not there to download wana try it before i but it
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Old 11/15/2011, 07:09 pm   #18
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I got the first episode free with my blu-ray, too. It just says to use your username and password to get it, I don't understand.
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Old 11/15/2011, 07:16 pm   #19
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i've been trying all day to get it. It still isn't in my "Your Games" section. : (
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Old 11/15/2011, 07:19 pm   #20
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