Telltale Games

Lvet · 11/30/2011, 10:59 am

Is it only with me? I'm trying to add some items to the cart but the links in the store either do not work or redirect me to places they shouldn't. For example, I can't add none of the DVD versions of games I digitally own as sam and max or Strong Bad, and when I check the Sam & Max Season 3 link there is no description!! Not to mention that hitting Bone season 1, takes me to the home screen of the store!!!

At first I thought it was a browser or internet connection problem but 3 browser and 4 computers later I'm finding this to be a very strange situation. Is it only me??

*Mike* · 11/30/2011, 11:47 am

We're having a slight issue with the DVDs at the moment that we should have resolved very soon. Sorry about that.

Lvet · 12/02/2011, 04:36 am

Ok Michael, but is it going to be any time soon? The problem persists...

*Mike* · 12/02/2011, 11:46 am

I'm sorry, this is still being worked on. I'll post an update as soon as I know anything.

Lvet · 12/06/2011, 02:17 am

Hey Michael I see, a part of it is back on tracks again, but still not all of the store! I can add Sam & Max's DVDs S1 and S2 fine, but S3 is still not working and Strong and Bad doesn't even have the DVD option!

*Macfly77* · 12/06/2011, 06:49 am

Quote:

Originally Posted by Lvet

Hey Michael I see, a part of it is back on tracks again, but still not all of the store! I can add Sam & Max's DVDs S1 and S2 fine, but S3 is still not working and Strong and Bad doesn't even have the DVD option!

You should find Strong Bad's DVD option on this page and it looks like The Devil's Playhouse DVD (the one that's free for season owners) is back in the store.

Lvet · 12/06/2011, 12:21 pm

Quote:

Originally Posted by Macfly77

You should find Strong Bad's DVD option on this page and it looks like The Devil's Playhouse DVD (the one that's free for season owners) is back in the store.

I'm looking for the Strong Bad's DVD that's also free for season owners, as for the S&M3 DVD you pointed out; just go ahead and try to add it to your cart, and you'll end up with an empty cart! :S There is still some problem with it.

*Mike* · 12/06/2011, 12:27 pm

The Sam and Max link is working for me. You own that season, correct?

If you own Strong Bad as well, you should be able to add to your cart via this link: http://www.telltalegames.com/cart/add/sbcg4ap-disc

*Macfly77* · 12/06/2011, 02:18 pm

Quote:

Originally Posted by Lvet

I'm looking for the Strong Bad's DVD that's also free for season owners, as for the S&M3 DVD you pointed out; just go ahead and try to add it to your cart, and you'll end up with an empty cart! :S There is still some problem with it.

Sorry that my links didn't work.
I couldn't really double-check them as I already own all the DVD's and I just assumed that they would work for someone who didn't.
Hopefully, Michael's post from above helped you.

Lvet · 12/07/2011, 01:46 am

Thanks for the help so far to both of you.

@ Michael that Strong Bad link nailed it, thanks. As for S&M3 the problem persists, I do own the season, nevertheless when I try to add it through the link provided (or the store one for what that matters) nothing is added to my cart.

EDIT: I just noticed another thread now, that's also active "Sam and Max Season 3 DVD", wich tells me I'm not the only one with this particular issue!

*Mike* · 12/07/2011, 09:25 am

I just added that DVD to your cart manually.

Lvet · 12/26/2011, 02:18 am

Thanks for all the help and patience Michael, and sorry for taking so long to answer back.

11/30/2011, 10:59 am	#1
Lvet Junior Member Join Date: Jul 2011 Posts: 8	Did the store went Haywire? Is it only with me? I'm trying to add some items to the cart but the links in the store either do not work or redirect me to places they shouldn't. For example, I can't add none of the DVD versions of games I digitally own as sam and max or Strong Bad, and when I check the Sam & Max Season 3 link there is no description!! Not to mention that hitting Bone season 1, takes me to the home screen of the store!!! At first I thought it was a browser or internet connection problem but 3 browser and 4 computers later I'm finding this to be a very strange situation. Is it only me?? Last edited by Lvet; 11/30/2011 at 11:02 am.

12/07/2011, 01:46 am	#10
Lvet Junior Member Join Date: Jul 2011 Posts: 8	Thanks for the help so far to both of you. @ Michael that Strong Bad link nailed it, thanks. As for S&M3 the problem persists, I do own the season, nevertheless when I try to add it through the link provided (or the store one for what that matters) nothing is added to my cart. EDIT: I just noticed another thread now, that's also active "Sam and Max Season 3 DVD", wich tells me I'm not the only one with this particular issue! Last edited by Lvet; 12/07/2011 at 01:52 am.

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11/30/2011, 11:47 am	#2
Mike Moderator Join Date: Oct 2011 Posts: 1,224	We're having a slight issue with the DVDs at the moment that we should have resolved very soon. Sorry about that.

12/02/2011, 04:36 am	#3
Lvet Junior Member Join Date: Jul 2011 Posts: 8	Ok Michael, but is it going to be any time soon? The problem persists...

12/02/2011, 11:46 am	#4
Mike Moderator Join Date: Oct 2011 Posts: 1,224	I'm sorry, this is still being worked on. I'll post an update as soon as I know anything.

12/06/2011, 02:17 am	#5
Lvet Junior Member Join Date: Jul 2011 Posts: 8	Hey Michael I see, a part of it is back on tracks again, but still not all of the store! I can add Sam & Max's DVDs S1 and S2 fine, but S3 is still not working and Strong and Bad doesn't even have the DVD option!

12/06/2011, 12:27 pm	#8
Mike Moderator Join Date: Oct 2011 Posts: 1,224	The Sam and Max link is working for me. You own that season, correct? If you own Strong Bad as well, you should be able to add to your cart via this link: http://www.telltalegames.com/cart/add/sbcg4ap-disc

12/07/2011, 09:25 am	#11
Mike Moderator Join Date: Oct 2011 Posts: 1,224	I just added that DVD to your cart manually.

12/26/2011, 02:18 am	#12
Lvet Junior Member Join Date: Jul 2011 Posts: 8	Thanks for all the help and patience Michael, and sorry for taking so long to answer back.