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Game Support - General Having trouble with a Telltale Product? Look below. Need to contact support? Click here : support@telltalegames.com

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Old 12/17/2011, 03:21 am   #1
Bunchan
Junior Member
 
Join Date: Jun 2011
Posts: 2
Unhappy Puzzle Agent 2 PC crashes after the update.

The steam updated Puzzle Agent 2 and now I can't play the play.

Bunchan is offline   Reply With Quote
Old 01/02/2012, 01:44 pm   #2
Hindrance
Junior Member
 
Join Date: Jan 2012
Posts: 2
Default

I am having the exact same error. I bought both games during the Xmas sale and played the first one just fine, but PA2 wont get past the title screens without giving me the error in the picture above. Is no one else having this problem? I'm crossing my fingers for a quick solution I would like to play part 2!

------------------
System Information
------------------
Time of this report: 1/2/2012, 17:46:07
Machine name: ROB-PC
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110622-1506)
Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: Phoenix - AwardBIOS v6.00PG
Processor: Intel(R) Core(TM)2 Duo CPU E7200 @ 2.53GHz (2 CPUs), ~2.5GHz
Memory: 4096MB RAM
Available OS Memory: 3070MB RAM
Page File: 2315MB used, 3823MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: NVIDIA GeForce GTX 275
Manufacturer: NVIDIA
Chip type: GeForce GTX 275
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_05E6&SUBSYS_11783842&REV_A1
Display Memory: 2158 MB
Dedicated Memory: 879 MB
Shared Memory: 1279 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: VE246
Monitor Id: ACI24F9
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: DVI
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,n vwgf2um,nvwgf2um
Driver File Version: 8.17.0012.8562 (English)
Driver Version: 8.17.12.8562
DDI Version: 10
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 10/15/2011 03:53:00, 15693120 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71E3E-46A6-11CF-807A-74311FC2C535}
Vendor ID: 0x10DE
Device ID: 0x05E6
SubSys ID: 0x11783842
Revision ID: 0x00A1
Driver Strong Name: oem26.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section0 05:8.17.12.8562ci\ven_10de&dev_05e6
Rank Of Driver: 00E62001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

-------------
Sound Devices
-------------
Description: Speakers (Razer Megalodon)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: USB\VID_1532&PID_000E&REV_0001&MI_00
Manufacturer ID: 65535
Product ID: 65535
Type: WDM
Driver Name: USBAUDIO.sys
Driver Version: 6.01.7601.17514 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 11/20/2010 05:43:52, 109696 bytes
Other Files:
Driver Provider: Microsoft
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: Speakers (High Definition Audio Device)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0883&SUBSYS_1043829F& REV_1000
Manufacturer ID: 1
Product ID: 65535
Type: WDM
Driver Name: HdAudio.sys
Driver Version: 6.01.7601.17514 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 11/20/2010 05:44:23, 350208 bytes
Other Files:
Driver Provider: Microsoft
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: Digital Audio (S/PDIF) (High Definition Audio Device)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0883&SUBSYS_1043829F& REV_1000
Manufacturer ID: 1
Product ID: 65535
Type: WDM
Driver Name: HdAudio.sys
Driver Version: 6.01.7601.17514 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 11/20/2010 05:44:23, 350208 bytes
Other Files:
Driver Provider: Microsoft
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
Description: Microphone (Razer Megalodon)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: USBAUDIO.sys
Driver Version: 6.01.7601.17514 (English)
Driver Attributes: Final Retail
Date and Size: 11/20/2010 05:43:52, 109696 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF

-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Run'N' Drive Wireless
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x044F, 0xD008
FF Driver: n/a

Device Name: G15 Gaming Keyboard
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC226
FF Driver: n/a

Device Name: G15 Gaming Keyboard
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC226
FF Driver: n/a

Device Name: G15 GamePanel LCD
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC227
FF Driver: n/a

Device Name: Razer Mamba
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x1532, 0x000A
FF Driver: n/a

Device Name: Razer Mamba
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x1532, 0x000A
FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x10DE, 0x07FE
| Matching Device ID: usb\root_hub
| Service: usbhub
|
+-+ Generic USB Hub
| | Vendor/Product ID: 0x046D, 0xC223
| | Location: Port_#0001.Hub_#0001
| | Matching Device ID: usb\class_09
| | Service: usbhub
| |
| +-+ USB Input Device
| | | Vendor/Product ID: 0x046D, 0xC227
| | | Location: Port_#0004.Hub_#0006
| | | Matching Device ID: generic_hid_device
| | | Service: HidUsb
| | |
| | +-+ HID-compliant device
| | | | Vendor/Product ID: 0x046D, 0xC227
| | | | Matching Device ID: hid_device
| | | |
| | +-+ HID Keyboard Device
| | | | Vendor/Product ID: 0x046D, 0xC227
| | | | Matching Device ID: hid_device_system_keyboard
| | | | Service: kbdhid

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ HID Keyboard Device
| Vendor/Product ID: 0x046D, 0xC226
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
|
+ HID Keyboard Device
| Vendor/Product ID: 0x046D, 0xC232
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
|
+ HID Keyboard Device
| Vendor/Product ID: 0x1532, 0x000A
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
|
+ HID-compliant mouse
| Vendor/Product ID: 0x046D, 0xC231
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
|
+ HID-compliant mouse
| Vendor/Product ID: 0x1532, 0x000A
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD

------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 853.7 GB
Total Space: 1430.7 GB
File System: NTFS
Model: ST31500341AS ATA Device

Drive: D:
Free Space: 155.1 GB
Total Space: 156.3 GB
File System: NTFS
Model: Maxtor 6Y160M0 ATA Device

Drive: E:
Model: HL-DT-ST DVD-RW GWA-4165B ATA Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes

Drive: F:
Model: HL-DT-ST CD-RW GCE-8526B ATA Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes

--------------
System Devices
--------------
Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_10DE&DEV_056F&SUBSYS_000010DE&REV_A1\3&241 1E6FE&1&60
Driver: n/a

Name: NVIDIA nForce 10/100/1000 Mbps Ethernet
Device ID: PCI\VEN_10DE&DEV_07DC&SUBSYS_82AE1043&REV_A2\3&241 1E6FE&1&78
Driver: n/a

Name: PCI standard RAM Controller
Device ID: PCI\VEN_10DE&DEV_07D0&SUBSYS_00000000&REV_A1\3&241 1E6FE&1&0B
Driver: n/a

Name: NVIDIA GeForce GTS 250
Device ID: PCI\VEN_10DE&DEV_0615&SUBSYS_11783842&REV_A2\6&1A8 E469D&0&00100058
Driver: n/a

Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_10DE&DEV_056E&SUBSYS_000010DE&REV_A1\3&241 1E6FE&1&58
Driver: n/a

Name: PCI standard RAM Controller
Device ID: PCI\VEN_10DE&DEV_07D9&SUBSYS_00000000&REV_A1\3&241 1E6FE&1&1A
Driver: n/a

Name: PCI standard RAM Controller
Device ID: PCI\VEN_10DE&DEV_07CF&SUBSYS_00000000&REV_A1\3&241 1E6FE&1&0A
Driver: n/a

Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_10DE&DEV_056D&SUBSYS_CB7310DE&REV_A1\3&241 1E6FE&1&50
Driver: n/a

Name: NVIDIA nForce PCI System Management
Device ID: PCI\VEN_10DE&DEV_07D8&SUBSYS_82AE1043&REV_A1\3&241 1E6FE&1&19
Driver: n/a

Name: PCI standard RAM Controller
Device ID: PCI\VEN_10DE&DEV_07CE&SUBSYS_00000000&REV_A1\3&241 1E6FE&1&09
Driver: n/a

Name: NVIDIA GeForce GTX 275
Device ID: PCI\VEN_10DE&DEV_05E6&SUBSYS_11783842&REV_A1\6&2F7 C3413&0&00000058
Driver: n/a

Name: Standard Dual Channel PCI IDE Controller
Device ID: PCI\VEN_10DE&DEV_056C&SUBSYS_82AE1043&REV_A1\3&241 1E6FE&1&40
Driver: n/a

Name: PCI standard ISA bridge
Device ID: PCI\VEN_10DE&DEV_07D7&SUBSYS_82AE1043&REV_A2\3&241 1E6FE&1&18
Driver: n/a

Name: PCI standard RAM Controller
Device ID: PCI\VEN_10DE&DEV_07CD&SUBSYS_00000000&REV_A1\3&241 1E6FE&1&08
Driver: n/a

Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_10DE&DEV_05B8&SUBSYS_064E10DE&REV_A3\4&161 6F558&0&0058
Driver: n/a

Name: Standard Enhanced PCI to USB Host Controller
Device ID: PCI\VEN_10DE&DEV_056A&SUBSYS_82AE1043&REV_A1\3&241 1E6FE&1&21
Driver: n/a

Name: PCI standard RAM Controller
Device ID: PCI\VEN_10DE&DEV_07D6&SUBSYS_00000000&REV_A1\3&241 1E6FE&1&10
Driver: n/a

Name: PCI standard RAM Controller
Device ID: PCI\VEN_10DE&DEV_07CB&SUBSYS_00000000&REV_A2\3&241 1E6FE&1&01
Driver: n/a

Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_10DE&DEV_05B8&SUBSYS_00000000&REV_A3\5&160 74BCF&0&100058
Driver: n/a

Name: Standard Enhanced PCI to USB Host Controller
Device ID: PCI\VEN_1033&DEV_00E0&SUBSYS_00E01033&REV_04\4&247 C1F04&0&3250
Driver: n/a

Name: Standard OpenHCD USB Host Controller
Device ID: PCI\VEN_10DE&DEV_07FE&SUBSYS_82AE1043&REV_A1\3&241 1E6FE&1&20
Driver: n/a

Name: PCI standard RAM Controller
Device ID: PCI\VEN_10DE&DEV_07D3&SUBSYS_00000000&REV_A1\3&241 1E6FE&1&0E
Driver: n/a

Name: PCI standard RAM Controller
Device ID: PCI\VEN_10DE&DEV_07C8&SUBSYS_00000000&REV_A1\3&241 1E6FE&1&1C
Driver: n/a

Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_10DE&DEV_05B8&SUBSYS_00000000&REV_A3\5&160 74BCF&0&000058
Driver: n/a

Name: NEC PCI to USB Open Host Controller
Device ID: PCI\VEN_1033&DEV_0035&SUBSYS_00351033&REV_43\4&247 C1F04&0&3150
Driver: n/a

Name: High Definition Audio Controller
Device ID: PCI\VEN_10DE&DEV_07FC&SUBSYS_829F1043&REV_A1\3&241 1E6FE&1&48
Driver: n/a

Name: PCI standard RAM Controller
Device ID: PCI\VEN_10DE&DEV_07D2&SUBSYS_00000000&REV_A1\3&241 1E6FE&1&0D
Driver: n/a

Name: PCI standard host CPU bridge
Device ID: PCI\VEN_10DE&DEV_07C1&SUBSYS_00000000&REV_A2\3&241 1E6FE&1&00
Driver: n/a

Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_10DE&DEV_056F&SUBSYS_000010DE&REV_A1\3&241 1E6FE&1&68
Driver: n/a

Name: NEC PCI to USB Open Host Controller
Device ID: PCI\VEN_1033&DEV_0035&SUBSYS_00351033&REV_43\4&247 C1F04&0&3050
Driver: n/a

Name: Standard Dual Channel PCI IDE Controller
Device ID: PCI\VEN_10DE&DEV_07F0&SUBSYS_82AE1043&REV_A2\3&241 1E6FE&1&70
Driver: n/a

Name: PCI standard RAM Controller
Device ID: PCI\VEN_10DE&DEV_07D1&SUBSYS_00000000&REV_A1\3&241 1E6FE&1&0C
Driver: n/a

------------------
DirectShow Filters
------------------

DirectShow Filters:
QuickTime Audio Decoder Filter,0x00600800,1,1,gzHF330.ddc,1.01.0000.0017
WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514
WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514
WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514
MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514
WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.17514
QuickTime Video Decoder Filter,0x00600800,1,1,mtw178.ddc,1.01.0000.0017
Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
VP6 Decompressor,0x00800000,1,1,vp6dec.ax,6.04.0002.00 00
WMT VIH2 Fix,0x00200000,1,1,WLXVAFilt.dll,15.04.3538.0513
Record Queue,0x00200000,1,1,WLXVAFilt.dll,15.04.3538.0513
WMT Switch Filter,0x00200000,1,1,WLXVAFilt.dll,15.04.3538.051 3
WMT Virtual Renderer,0x00200000,1,0,WLXVAFilt.dll,15.04.3538.0 513
WMT DV Extract,0x00200000,1,1,WLXVAFilt.dll,15.04.3538.05 13
WMT Virtual Source,0x00200000,0,1,WLXVAFilt.dll,15.04.3538.051 3
WMT Sample Information Filter,0x00200000,1,1,WLXVAFilt.dll,15.04.3538.051 3
DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514
MainConcept MPEG Demultiplexer,0x00800100,1,2,mc_demux_mp2_ds.ax,8. 05.0000.14265
Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.1751 4
MainConcept AMR Decoder,0x00800000,1,1,mc_dec_amr_ds.ax,8.05.0000. 14265
WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514
MainConcept AAC Decoder,0x00800000,1,1,mc_dec_aac_ds.ax,8.05.0000. 14265
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.1751 4
AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.17514
VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.17514
SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7 601.17528
Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,6.01.7140.0 000
MainConcept Color Space Converter,0x00600000,1,1,mc_trans_video_colorspace _ds.ax,8.05.0000.14265
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
MainConcept MP4 Demultiplexer,0x00800101,1,2,mc_demux_mp4_ds.ax,8. 05.0000.14265
DivX AAC Decoder,0x00800000,1,1,daac.ax,8.08.0000.41966
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601. 17528
MainConcept Layer II Audio Decoder,0x00600000,1,1,mc_dec_mpa_ds.ax,8.05.0000. 14265
MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.1 7514
DivX for Blizzard Decoder Filter,0x00800000,1,1,blizzard.ax,5.00.0002.0000
MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.17514
SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.1752 8
Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514
SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.1752 8
Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17 514
Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17514
MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.17514
DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514
Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.17514
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.17 514
ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.17514
Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17514
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528
Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.17514
Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.17514
DivX H.264 Decoder,0x00800000,1,1,DivXDecH264.ax,9.00.0001.00 21
Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.17514
DivX Demux Filter,0x00800002,0,1,DirectShowDemuxFilter.dll,1. 00.0003.0111
File Writer,0x00200000,1,0,WLXVAFilt.dll,15.04.3538.051 3
DivX Decoder Filter,0x00800000,1,1,DivXDec.ax,7.01.0001.0014
VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514
MainConcept Audio Converter,0x00200000,1,1,mc_trans_audio_converter_ ds.ax,8.05.0000.14265
WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.17514
MainConcept Audio Resampler,0x00200000,1,1,mc_trans_audio_samplerate _ds.ax,8.05.0000.14265
DivX Demux Filter (Unrestricted Edition),0x00600000,0,1,DirectShowDemuxFilter.dll, 1.00.0003.0111
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.1751 4
File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514
iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514
Bandisoft MPEG-1 Video Decoder,0xff800001,1,1,bdfilters.dll,1.00.0001.000 3
iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514
MainConcept AVC/H.264 Video Decoder,0x00800001,1,2,mc_dec_avc_ds.ax,8.05.0000. 14265
DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.17514
Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.17514
MainConcept Frame Rate Converter,0x00400000,1,1,mc_trans_video_framerate_ ds.ax,8.05.0000.14265
AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.17514
RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17 514
WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601 .17528
DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514
MainConcept MPEG-2 Video Decoder,0x00800001,2,2,mc_dec_mp2v_ds.ax,8.05.0000 .14265
MainConcept ImageScaler,0x00400000,1,1,mc_trans_video_imagesca ler_ds.ax,8.05.0000.14265
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.1 7514
Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.17514
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.1751 4
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.760 1.17528
Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514
Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.17514
MainConcept Sink Filter,0x00200000,1,0,mc_render_fileindex_ds.ax,8. 05.0000.14265
AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.1 7514
AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.17514
Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514
MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514
Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514
File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.17514
MainConcept Stream Parser,0x00400000,1,2,mc_demux_mp2_ds.ax,8.05.0000 .14265
Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0 000
StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601 .17528
AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514
Bandisoft MPEG-1 Audio Decoder,0xff800001,1,1,bdfilters.dll,1.00.0001.000 3
Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.17514
File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.17514
File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.17514
Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514
Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.17514
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17669
MainConcept MPEG-4 Video Decoder,0x00800000,1,1,mc_dec_mp4v_ds.ax,8.05.0000 .14265
MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.17514

WDM Streaming Tee/Splitter Devices:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.1751 4

Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385
WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385
MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385
DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514
MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.175 14
Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7601.17514
DivX 6.9.2 Codec (2 Logical CPUs),0x00200000,1,1,qcap.dll,6.06.7601.17514
Fraps Video Decompressor,0x00200000,1,1,qcap.dll,6.06.7601.175 14
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Bandi MPEG-1 Video Decoder,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7601.17514
VP60® Simple Profile ,0x00200000,1,1,qcap.dll,6.06.7601.17514
VP61® Advanced Profile,0x00200000,1,1,qcap.dll,6.06.7601.17514
VP62® Heightened Sharpness Profile,0x00200000,1,1,qcap.dll,6.06.7601.17514
DivX 6.9.2 YV12 Decoder,0x00200000,1,1,qcap.dll,6.06.7601.17514

Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385
WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385
IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17514
PCM,0x00200000,1,1,quartz.dll,6.06.7601.17514
Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17514
GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.17514
Messenger Audio Codec,0x00200000,1,1,quartz.dll,6.06.7601.17514
CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.17514
CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.17514
MP2,0x00200000,1,1,quartz.dll,6.06.7601.17514
MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.17514

Audio Capture Sources:
Microphone (Razer Megalodon),0x00200000,0,0,qcap.dll,6.06.7601.17514

PBDA CP Filters:
PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.17 528
PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17 528
PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17 528

Midi Renderers:
Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.17514
Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.17514

WDM Streaming Capture Devices:
Razer Megalodon,0x00200000,2,2,ksproxy.ax,6.01.7601.1751 4

WDM Streaming Rendering Devices:
HD Audio Speaker,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
HD Audio SPDIF out,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
Razer Megalodon,0x00200000,2,2,ksproxy.ax,6.01.7601.1751 4

BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514

Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514

BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17669
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514

BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.17708
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.17708
PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.17708
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.17708

WDM Streaming Communication Transforms:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.1751 4

Audio Renderers:
Speakers (Razer Megalodon),0x00200000,1,0,quartz.dll,6.06.7601.175 14
Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.17514
Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.17514
Digital Audio (S/PDIF) (High De,0x00200000,1,0,quartz.dll,6.06.7601.17514
DirectSound: Digital Audio (S/PDIF) (High Definition Audio Device),0x00200000,1,0,quartz.dll,6.06.7601.17514
DirectSound: Speakers (High Definition Audio Device),0x00200000,1,0,quartz.dll,6.06.7601.17514
DirectSound: Speakers (Razer Megalodon),0x00200000,1,0,quartz.dll,6.06.7601.175 14
Speakers (High Definition Audio,0x00200000,1,0,quartz.dll,6.06.7601.17514

---------------
EVR Power Information
---------------
Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)
Quality Flags: 2576
Enabled:
Force throttling
Allow half deinterlace
Allow scaling
Decode Power Usage: 100
Balanced Flags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 50
PowerFlags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 0

Last edited by Hindrance; 01/02/2012 at 01:51 pm.
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Old 01/20/2012, 04:37 pm   #3
Dille
Junior Member
 
Join Date: Jan 2012
Posts: 1
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I have the same issue with this game. Bought it on Christmas sale and haven't been able to play it.

Any chance this is going to be fixed in the near future?
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Old 01/29/2012, 11:56 am   #4
morquendel
Junior Member
 
Join Date: Jan 2012
Posts: 2
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same problem...is this really the support forum? anyone reading this?
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Old 01/29/2012, 12:07 pm   #5
DjNDB  Community Moderator
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Join Date: Jan 2007
Location: Germany
Posts: 4,747
Default

I don't know a definitive solution, but some people had success with running the game in "Windows XP SP3 Compatibility mode" and/or "as administrator".
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