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Shopping or Activation Support A beacon of hope in the muggy fug of e-commerce. Post any shopping or activation related questions here or email support at support@telltalegames.com

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Old 01/31/2012, 12:13 pm   #1
serane
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Hello,

I wrote you on January 3rd telling you my problem.

On January 6th I received an answer from Michael Parks with this text: "We are not able to receive attachments via this email address. Please forward the photo of the box to me at (email address)". The same day I send him the photo.

No news.

I wrote him again on January 20th (attaching the photo).

No news.

Finally, on January 26th I wrote him AGAIN from another email address.

No news.

As my english isn't good I can't explain my feelings very well, but I'm very angry and disappointed. I bought ALL the games on your web and a lot of merch, and I'm sure I deserve some minutes of your time.
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Old 01/31/2012, 04:07 pm   #2
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Hi,

I never received an email from you at my personal address. Please try sending it one more time, and I apologize for the inconvenience.

Thanks,
Michael
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Old 02/01/2012, 12:21 pm   #3
serane
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Michael,

I have just send you again the photo from four different email accounts.
I hope you receive my emails.

Regards.
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Old 02/01/2012, 05:34 pm   #4
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Hi,

I received your email this time, and just sent you a reply.

Thanks,
Michael
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Old 02/02/2012, 11:05 am   #5
serane
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I received it, thanks a lot.
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Old 02/13/2012, 08:07 am   #6
serane
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Today I have received the package, all is OK this time.

Thanks for your help.
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