Game release delay (merged threads)

[ADavidson]

Supposedly the servers are why the game is not available for download on the site.

Evidently they have NO BACKUP SYSTEMS!!!!!

[spexyashleigh]

but how do I access the first episode of the game to download? I bought the pre-order but can't seem to find where to DL it :/ halp?

[WabbitTwaks]

Originally Posted by spexyashleigh

but how do I access the first episode of the game to download? I bought the pre-order but can't seem to find where to DL it :/ halp?

This is all over this forum, my friend. TTG is having server issues and trying to get it fixed. The game is currently not available for download from them but will be soon.

[RAnthonyMahan]

There have been some server issues, so it's not yet available on Telltale's store.

However, it is on Steam, and to make up for the wait everyone who pre-ordered from Telltale has been given a free Steam key. Check your e-mail.

[spexyashleigh]

Originally Posted by RAnthonyMahan

There have been some server issues, so it's not yet available on Telltale's store.

However, it is on Steam, and to make up for the wait everyone who pre-ordered from Telltale has been given a free Steam key. Check your e-mail.

I checked my email and didn't get a steam key Should I contact support?

[WabbitTwaks]

Originally Posted by spexyashleigh

I checked my email and didn't get a steam key Should I contact support?

There are stickied threads at the top of this forum. One specifically for people who did not get their key yet. Check em out the one for Steam Keys is the one you are after.

[spexyashleigh]

Originally Posted by WabbitTwaks

There are stickied threads at the top of this forum. One specifically for people who did not get their key yet. Check em out the one for Steam Keys is the one you are after.

Thank you SO much!!! I really appreciate the help! I'm not much of a gamer, but I'm obsessed with The Walking Dead so I have to play this game asap lol.

[Bloody Eugene]

Originally Posted by RAnthonyMahan

Check your e-mail.

I've received the code by e-mail AND private message.
So, be sure to check both, one could appear earlier than the other.

[crash665]

This is my first experience with TTG. I was brought here - like I imagine so many others were - by The Walking Dead. I will have to admit that, yes, I was (am) greatly disappointed that the game was not released last night for those who pre-ordered. However, they gave away free Steam keys to those of us who did, and, well, that's pretty damn cool. EA, Bioware, etc would never do anything like that. There may be a reason the majors don't do things like that; I don't know, but the thought that they did something to thank those of us who pre-ordered says a lot for the company. (Yes. I know others give away DLC with pre-orders, but this is different. TTG didn't have to do anything.)

Of course, the only thing that is unpreventable is something along the lines of a comet striking the earth, zombie apocalypse, or a few other random acts. Maybe the server issues could have been avoided; we'll never know. But TTG owned up to it and did something for those who did something for them. Pretty nice thing to do, if you ask me.

No. I'm not kissing a** or anything like that. (Although.... zombie cameo, anyone?...... ) I usually buy games from Amazon or Steam, but I decided to go with TTG for this game. Don't know if I will next time, but I'd just like to say thanks for the Steam key. I'm impressed.

(Let the whining commence.)

[travb]

I just purchased the five games through telltale, and there is no option on the "telltale games - your purchases" page to play game one today. http://gyazo.com/564630e83963124bcbcff860d7265e30

Am I missing something? Can I only play episode one now through Steam? If so can I get a refund from Telltale?

Thank you for your response. My last post was deleted can you explain why please?

[WabbitTwaks]

Originally Posted by travb

I just purchased the five games through telltale, and there is no option on the "telltale games - your purchases" page to play game one today. http://gyazo.com/564630e83963124bcbcff860d7265e30

Am I missing something? Can I only play episode one now through Steam? If so can I get a refund from Telltale?

Thank you for your response. My last post was deleted can you explain why please?

Because you need to read the sticky threads not post a new thread asking what the stickys already answer

[Dakow]

There's a thread to request steam keys, they are having issue with their direct fufillment. That said, I requested a steam key earlier in the day and I've yet to receive one.

[the walking brony]

why do others get to play this game before xbox users? - we waited just as long and supported you just as much - give us a free theme or something - very sad counted down the days - IGN and many other sources said the release date for xbox live was April 24th -
sad to say others are going to spoil the story for us because telltale cant release it on the same day . . . . . . .

[Jennifer]

Telltale has no control over the release of the game on Xbox 360. The release is up to Microsoft.

That said, it's coming on the 27th of April. That's tomorrow. It's not too long of a wait.

Until then, if you don't want to have the story spoiled, don't read the posts with the spoiler tags on it.

[Xandor]

I bought the game 3 Days ago release should be April the 24th? it's now the 26th in Europe and still no DL?

[the walking brony]

does not explain why 360 users are getting screwed over with the season pass

[WabbitTwaks]

Originally Posted by Xandor

I bought the game 3 Days ago release should be April the 24th? it's now the 26th in Europe and still no DL?

The sticky threads tell the story, but the long and short of it is, they are having server problems they are working hard to clear up, that is preventing them from releasing it here. They have sent out Steam codes to people through email as an apology for the delay. Check your email and the sticky threads for more info

[puzzlebox]

Further info here, please continue the discussion in that thread.

[Jennifer]

Originally Posted by the walking brony

does not explain why 360 users are getting screwed over with the season pass

That's also Microsoft's doing, not Telltale's. Microsoft doesn't allow single pricing for multiple XBLA titles, and they don't allow pre-orders on XBLA titles either. So a season pass is impossible on Microsoft's systems.

That being said, the game is exactly the same price on XBLA as it is on PC and Mac. It's $25 for 5 episodes. And future episodes will recognize any actions you made in previous episodes that have affected the game's story in XBLA as well, just like the other systems.

[HadesGigas]

Don't worry, at this rate you'll be able to play it on Xbox before a lot of people who bought it from Telltale directly.